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    Laurels of Kent

    3.0 (2 reviews)

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    3 months ago

    Great team that strive to offer the best care they can and listen to each individual personal needs and preferences!

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    9 years ago

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    Maple Ridge Manor

    Maple Ridge Manor

    4.0(4 reviews)
    1.1 mi

    RUN...do not trust Maple Ridge Manor (Manistee) with the care of your loved one…read more The only positive comment about this facility is that it is beautiful. Beyond the beauty, it is lacking in every way. The staff are undertrained in providing dementia care and understanding the mind of person struggling with dementia. The management is unprofessional and seemingly unaware (although they've been informed) of the deep issues in care in the dementia wing. In the 36 days my loved one was under the care of Maple Ridge Manor the staff NEVER showered, changed incontinence clothing in morning, or prepared my loved one for bed. ALL care was provided by the family. Doors to the locked unit were often propped open, and the staff in the locked unit were often not present. (Yes, dementia residents were LOCKED in a wing without a caregiver. Yes, this was reported to the state.) Needless to say, the family felt the need to be present most hours of the day to ensure care. Of course, my loved one was moved to a new facility. In one week in the new facility, my loved one has been showered (it's not easy, but it happens), changed both a.m. and p.m., and care for without the help of family. My loved one's anxiety is decreasing and seems calmer. The family is beginning to leave for longer periods of time and trusts that care is happening. Maple Ridge Manor IS NOT the facility to trust with the care and love for your loved one.

    Maple Ridge Manor is an absolutely beautiful home dedicated to assisted living and memory care. It…read moreis located in the beautiful community of Lowell. The staff is extremely caring and dedicated to serving their customers. I have toured the property several times and it is always immaculate. I have personally recommend this to friends with aging parents or grandparents.

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    Laurels of Kent - health - Updated July 2026

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