One year ago, Laurie sold my elderly parents home of 55 years which was a difficult move for me and my family for many reasons. At that time Laurie not only guided us through this difficult transaction, but offered and recommended resources that we have used throughout extended family in multiple situations.They had moved to Rossmoor community which had been a dream of my moms. Sadly my mother passed away within a year, and we had to sell their beloved apartment. Laurie was once again an amazing partner. She took all of the stress and burden from me, and made this transition as easy for me and my family as she possibly could. Her expertise made for a quick sale with very good results. I couldn't ask for a better partner in this journey of selling my parents' homes. I have no hesitation giving Laurie my highest recommendation! read more

IMs Berry was the realtor in the recent sale of my house. I selected her because she and her colleague told me what I wanted to hear in regard to what the house would easily sell for in today's market.. Ms. Berry asked me to do a dual representation offer for another client she had and I foolishly agreed. Once She wrote the offer for her other client I feel she did not represent me any longer but was acting primarily on their behalf. Ms Berry was condescending and rude to me on several occasions. She.provided poor customer service and I ended up getting a good amount less than we originally discussed. I highly recommend you do not have Ms Berry do a dual client sale representation process based on my bad experience. read more

When the time came for us to buy our first home, we decided we wanted to use a local experienced agent. Someone who knew the area, who was knowledgeable about the housing market, was a good negotiator and who would walk us through the process step by step. We found Laurie through mutual friends who had used her as their Realtor in the past. We were excited to start looking at homes and wanted to get started right away. She introduced us to a local and experienced loan agent who got the ball rolling on the financial front. Within a day or two we were seeing houses and ready to start writing offers. Laurie was very available to us. She responded quickly to our phone calls and texts. She explained everything as it was happening. When a new house we liked hit the market, we were the first ones to see it. After we found our dream home, we made an attractive offer right away. Because of the way we crafted our offer, it was accepted immediately even though there were multiple offers. From start to finish there were no surprises. Laurie made sure we knew what was coming next and we stuck to our timeline as promised. We even got a credit from the sellers for our closing costs. Laurie made the process virtually stress free. We are so happy in our new home and are thankful we used Laurie Berry as our Realtor. We highly recommend her to anyone who wants a true professional on their side! read more

Laurie helped me buy a house a while back when I thought it was impossible to find something in my price range. She stuck with it and found me a place that I love. She is excellent at what she does and I would highly recommend her to anybody looking to buy or sell. Update: I recently sold the house Laurie helped me buy back in 2013 and she got me almost double my money! She is a fantastic realtor and easy to work with. She keeps you informed with every step and made this transaction as seamless as possible. Highly recommended read more

We had a great time working with Laurie when it came time to purchase our new home this past June. She is great at listening to what we wanted and made many suggestions that helped us in our search. Always available to answer our questions and guide us in the right direction, we were not only able to find the perfect house but Laurie made sure we didn't over pay for it! Thank goodness we listened to her. She knows her stuff and we were super impressed with her knowledge of the East Bay area/markets as well as the laws and rules that govern buying and selling homes. We Would recommend her to all of our friends in a heartbeat. read more

I can't say enough good things about Laurie. I'm a first time home buyer, found her here on Yelp, and gave her a call when my then-real estate agent wasn't working out so well. Laurie was great right off the bat, willing to have phone conversations instead of meeting, as I live an hour south and have a strange work schedule. Because I had an extremely odd situation (self employed, picky, and with loan issues due to being self employed), finding a house wasn't easy. After ten months of looking -- and crazy shenanigans on my end ("Laurie, what if I just bought some land and put a mobile home on it?" "Well, yeah, we can look for land."), and writing a few bids only to have them fall through, we found the perfect house. I was practically foaming at the mouth. "I have to have this house!" Laurie helped me write an offer that, while not the highest they received, was still the one they chose. In part because their realtor knew Laurie as an honest and reputable person! Talking about knowing the right people being important! There were more shenanigans involving the bank and some repairs, and Laurie stuck with me. She's fantastic at returning calls and emails right away, and kept me in the loop as to what was happening now. She also didn't get cranky at my multiple, "Are we there yet?" type questions! When we finally got to closing, we realized it was going to happen on Good Friday (a half day) and that meant it probably wouldn't really go through until the next week. I had friends who could help me move Saturday, but not Tuesday (and, let's face it, I just wanted in my house!). Laurie made phone calls, told me what we needed to do to get it pushed through on Friday, and did the impossible. She got things that are normally done a day apart done on Friday, and I was able to move Saturday! Laurie was patient, helpful, and a joy to work with the whole time. She never tired of my questions, never made me feel rushed, always knew how to soothe me when I was stressed out about something, and made things happen! She even came when I was signing papers and held my hand, even though she didn't need to be there. Laurie was fabulous, and I recommend her to anyone looking for an excellent agent! Jenna read more

I purchased a home in Martinez in 2011 for my son to live in. Because I live in Southern California and did not know any real estate agents in the Bay Area, I relied on a number of very positive ratings about Ms. Berry on Yelp and chose her to represent us in the purchase of the property. We arranged to meet Ms. Berry at her office at a specified time. She arrived late and was dressed shabbily. We found a house that we liked and returned to Ms. Berry's office to sign a number of documents and prepare an offer. The house was being "flipped" by an investor, who had purchased the foreclosed property at auction. Before preparing the offer, I asked Ms. Berry how much the investor paid for the property and was advised that the investor paid $220,000 a few months earlier. Based on Ms. Berry's recommendation, we submitted an offer of $265,000 for the house, and our offer was accepted. I later discovered, when I contacted my loan broker for financing, that the investor had actually paid $180,000 for the house. Had I known that the investor had paid $40,000 less than what Ms. Berry had advised me, my offer would have been for a much lower amount. The escrow process was very stressful to me because of Ms. Berry's lateness in scheduling a home inspection, and in ensuring that the seller made the electrical repairs we requested, as the home inspection revealed that there were electrical issues in the house that were unsafe. In fact, Ms. Berry was so late that we never even removed contingencies prior to the close of escrow (the escrow closed on 11/15/11, and Ms. Berry had advised me that the electrician completed the repairs on the morning of 11/15/11). When I was reviewing the documents prior to the close of escrow, I noticed in the contract with Ms. Berry a charge of $400 for "Docusign" that Ms. Berry did not call to my attention prior to signing the document. I drove up to Martinez on 11/16/11 to take possession of the property and had arranged with Ms. Berry to deliver the keys at a specified time, but when I arrived at the house, I had to wait 45 minutes for Ms. Berry, as she stated that she was with another client at the time. Only when the client suggested to her to deliver the keys to me did she stop by with the keys. Upon entering the garage where the electrical panel is located, I asked Ms. Berry to verify that work had been done, and she confirmed that the work had, in fact, been completed. I am now in the process of selling the house and I'm using a different real estate agent. The "Docusign" service is free with my new real estate agent, who advised me that I had overpaid for the property. The home inspection on the house that the buyer requested was done on 12/5/12, and the inspection identified the same electrical issue that Ms. Berry assured us had been completed. In light of the above, I would highly recommend that any potential buyer or seller NOT use Ms. Berry to represent them in their transaction. I was so dissatisfied with Ms. Berry that I would give her a 0 star rating if that were possible. read more

Laurie did an amazing job both helping us sell and purchase our homes in San Ramon. She is very professional, personable and most importantly; someone you can trust will have your best interest in mind. She did an amazing job and kept us informed as she held everything together to make our transactions go as seamless as could be. Now fast forward a year later. Interest rates have dropped and we decided to refinance with the bank that holds our current mortgage. We had been locked into to a really nice interest rate, great right! The bank had an appraiser come out and it turned out the appraisal was nowhere near what we needed it to be. We were perplexed and very confused based on where we thought the appraisal should have been. The entire refi could have completely fallen apart, but it didn't. I reached out to Laurie (a year after she helped us buy our home) and asked for advice. She felt the appraisal was too low and within the hour returned us with 10+ comps in my neighborhood. I submitted those back to the bank and challenged their initial appraisal. The bank recognized that the appraisal was indeed too low and rightfully made the adjustment. Happy to report the refi closes today, we've locked in a fixed rate for 30 years and we'll be saving a few hundred dollars every month. This would not have been possible without the stellar service that Laurie provided. Her actions far exceeded my expectations. I'd highly recommend Laurie if you are looking for a friendly, professional and personalized experience! read more

When my dad died last year, he left a big mess of an estate including a little old house in Martinez that was in very poor repair, which we decided to sell. I contacted Laurie initially to get her advice on whether it would make sense to fix it up or sell as-is. She was extremely well-informed about the local market and gave great, detailed advice. We decided to do some work on the house before selling which ballooned into some major contract work, and she was there every step of the way, advising on everything from what to fix, to paint colors that would appeal to buyers. She had great ideas and was very knowledgeable. Also, she always returned calls and emails promptly and was often available to stop by the house to take a look. These things are super important. When it was time to put the house on the market, she was very strategic about marketing it to get us the best price possible. We got a higher price than we were expecting in fact. The buyers were hers as well, and I'm always a little uncomfortable with a dual agent situation, but she managed it very well and even gave us a small discount on her commission. I've worked with other realtors, and I can say that Laurie does a very solid job. She really knows her stuff and was a pleasure to work with. read more

Laurie is AWESOME! As first time buyers, Laurie not only walked my wife and I through the entire buying process, but took the extra time to explain all of the little details and make sure we were informed the entire time. After recommending a number of inspections (and getting some not-so-good news back) she negotiated with the selling agent to get us a better deal than we thought was possible. She's always available via phone, text and email and would get back to us within a few hours if she was with other clients. We looked at the house we ended up purchasing on 12/4 and closed on 1/8, so overall the process was super fast and painless and we couldn't be happier. Thank you, Laurie!! read more

Working with Laurie has been a fantastic experience. I came to her with the double challenge of a super tight budget and being a first time home buyer. She doesn't discriminate based on what you have to spend. As she told me "she will work as hard as I do" Personally, I think she works even harder! She has shown me many homes, is patient, informed, and upfront with an opinion when asked. When things come up that are "must sees" she finds a way to fit me in before other offers beat me in. On the other hand, she is good at not pushing too hard when I need to think something over. She has been a pleasure to work with and an asset on my home search. read more

I initially found Laurie right here on YELP after reading the awesome reviews. Let me tell you, Laurie is the real deal! My husband and I are extremely happy with the assistance we received from Laurie in our first home purchase! We were nervous initially about the process but Laurie was always there to put us at ease and always took the extra time to answer our questions and believe me we had MANY questions. We especially enjoyed that we could quickly text her any questions and she would get right back to us. Laurie even has a great group of people she constantly works with (i.e. mortgage lender, home inspectors, plumbing inspector). All of them were very professional and very friendly! If you want a realtor that is reliable, patient and truly has your best interest in mind Laurie is the one for you! I especially recommend her for any first time home buyer. She made the process easy for us but more importantly always made sure we felt good about everything and never pushed anything. Thank you Laurie for assisting us in our dream of becoming homeowners! read more

Dear prospective buyer or seller, I have worked twice with Laurie Berry and I was very happy both times. I first used her services to rent my property in Martinez and then after one year she helped me sell it. Listening to Laurie's professional approach, which is both ethical and realistic, I was able to sell my property for a very high price. I appreciate Laurie because she is very moral and honest, she is not only guided by the desire to satisfy her client's needs but also cares about the future owners of the property. Some realtors cut corners and could care less if the new owners are satisfied or not, Laurie wants everyone to have a great experience and goes above and beyond to please everyone without ever lowering her very high customer service standards. She is very responsive and timely.  She directed and guided me through the entire home selling process. Her communication was excellent and I was always informed of the next step in the progression. There were quite a few offers on my property, Laurie provided me with her expert opinion and outlined each one and expertly guided me to the offer that was the perfect fit. I couldn't be happier with my decision to work with Laurie. She possesses top notch negotiating skills - the final sale exceeded my expectations in terms of price, conditions of sale and timeliness. read more

Laurie Berry made our dreams come true. Prior to meeting her, my husband and I were struggling as first-time homebuyers. Finding Laurie on Yelp was a game changer. What I appreciate the most about her is that when we met with her in person as uncommitted clients, she came prepared with a comprehensive list of houses based on what she had learned from my first phone conversation with her. We learned so much more in our conversation with her than we had in our entire home-buying experience thus far. That same evening, we even went to look at 3-4 houses. Having Laurie as our realtor was the best decision we made in our home-buying process. Our experience with Laurie made me realize the importance of a buyer's relationship with their realtor. She is savvy, resourceful, passionate, and approachable. Her strategies are creative, her attention to detail is reassuring, and her network & knowledge of the industry are rarities to covet. Everyone that she recommended (from inspectors to escrow officers) was amazing to work with. Not once did I feel I really admire her patience and tenacity. We were not the easiest clients with our dream of finding a vintage home. The bank that we had already secured our loan with was also a challenge to deal with, but Laurie helped us to stay on top of our tight timeline. She fought hard for us to get our house and I cannot thank her enough for being the one person we could rely on in our otherwise difficult experience. We would work with her again in a heartbeat. read more

Working with Laurie exceeded my expectations. As a first time home buyer, I was not familiar with the terminology or the best process people to involve. Right away Laurie was incredibly friendly and took time to sit down with my husband and I to determine what would be a good fit for us. She even recommended a lending agent in the area, which we ended up using and greatly appreciated. Laurie was always willing to meet us and show us property, even if it was last minute or later in the evening (after she had been showing houses all day). I couldn't believe how responsive she was to all of our requests and questions, and she knew far more than we ever hoped to about the process of buying a home. She was very helpful in explaining the entire process and really relieved my stress level even though we were on a very tight time-frame. She definitely went above and beyond my expectations and couldn't have asked for a better partner through the home buying process. read more

My wife and I recently worked with Laurie to purchase a home in Brentwood, CA. We had a GREAT experience working with Laurie. She made herself very available to go look at properties when we found them (even once on a holiday). When it came time to make an offer, Laurie did a great job of offering us advice based on her vast experience...but really allowed us to make the decision on our own. And during the escrow process, she contacted us frequently...even if it was just to let us know that nothing had changed but things were still on track. Throughout the whole process, when she said that she would take care of something, she did...promptly, and always followed up with us to let us know how things went. Laurie is a great agent to work with and is a truly nice person. She truly cares about her clients and it shows. She worked really hard for us, and did a great job of keeping us informed every step of the way. I would definitely recommend Laurie to anyone...and will be calling her (and ONLY her) the next time we are looking to buy or sell. read more

Laurie is an amazing realtor.. She walked us through every step of the way and fought for us.. Shes not only is an amazing realtor she's a great friend and all around person! read more

Laurie ROCKS! This review is very overdue. Laurie worked with us for a year and a half before we found the right house. We were outbid several times. She was always there when we needed her and she was SO patient with me! We finally had an offer accepted, and I ended up not feeling right about it. Laurie was SUPER supportive of this and although it would have benefited her to try and talk me into it, she was genuine about wanting to make sure that we found the right house for us. She helped me weigh the pros and cons and we ultimately decided to back out. We ended up finding a short sale. It was a pain in the butt for her with a smaller commission than other homes, but she did it all with a smile on her face. We love our new home! I highly recommend Laurie and will definitely be using her again if we ever need a realtor! read more

Thought the entire home-process Laurie was patient and informative. She knew where to push back when crafting offers for homes. When walking through properties, she helped paint pictures of what could be in the homes and was very supportive through the process from start, through escrow, and with close. She has great contacts that helped throughout the process. She's always easy to reach through phone or email and was always flexible with scheduling. Can't wait to work with her again in the future! Thank you Laurie! read more

Unprofessional and rude! Poor customer service! We had an appointment scheduled at 6 pm to check out the house in Martinez. Due to getting off late from work, we arrived at the site about 630 pm. Which she was informed via email and she even replied. She didn't tell us that we can't come no longer or that we have to reschedule the appointment. We were glad to reschedule the appointment if needed since we couldn't make the original time. It is understandable. As soon as we arrived, we were greeted in an unbelievable manner while trying to explain the situation. We also apologized to her. She didn't even want to listen. She said she has been waiting for at least 45 minutes and that she didnt know we were running late and that we didn't inform her. We have the exchange emails. I dont know what she's going through in life. But everyone else has their problems and that is not an excuse to be rude to people. Especially with the current state the world is right now. The pandemic, racism, hate crimes, and so on. I hope she realizes what she have done and work on being better so this doesn't happen again. read more

She is very rude and unprofessional. We're very disappointed. She offered to schedule tour 6 PM which we agreed. She said there's disclosure that needs to be sign prior to showing but she didn't send it to me until the day of the tour which I emailed her back informing her that I'm at work and will print the form as soon as I get home. We got off late from work so I emailed and informed her if we can change the time to 6:30 PM (I wish I was able to inform her much earlier that we're running late but I didn't have time to do that due to work and I only have her email, she didn't give me her phone no) Since we're late due to work, we're happy to reschedule that's why I asked but she didn't reschedule and said if we can be there quickly within 10 minutes which we did but when we got there and met her she was very mean to us saying that we made her wait 45 minutes which I apologized but I asked her before we went if we can reschedule the time or if we can still come and she didn't say anything and agreed for us to come within10 mins. She continued to be mean to me after we apologized. Very poor customer service. We admitted that we're late but you shouldn't treat anyone with that attitude. There's a nice professional way to say it. I hope noone else will have to experience this horrible experience you made us feel. read more

Run the other way! She is careless and negligent. I requested her service for renting my house in Martinez and she was was poor in providing prospective tenants. Once she found a tenant and secured the lease, she requested full year's commission and conveniently disappeared and stopped responding to either the tenant or myself. This was by far the worst experience I have had with any agent and I would not recommend her to anyone. read more

A couple of years ago I was renting and was wanting to buy. I was put in contact with Laurie from a mutual friend. Laurie was very patient showing me houses and understood that I needed a move in ready house. It took a some time but she found a great brank new home and helped me get a price I could afford. read more

Laurie was our realtor when we bought our very first home this month and she was amazing! She was very patient and kind to us and she knows her stuff. She made the process smooth and painless. I've already recommended her to my friends that are looking to buy. I hope to have her as my realtor for life! read more

Laurie is THE best! She is honest and gives it to you straight! She is a pit bull in negotiations and she is actually fun to be around! My husband and I are first time home buyers and we needed someone we could really trust and I know Laurie had our back and helped us make the right decisions through out the buying process. I will definitely be using Laurie again in any future purchases :) read more

I previously wrote a review for Laurie Berry, but Yelp "filtered" it because apparently they think I'm fake. At any rate, Laurie Berry helped me sell my father's home in Martinez after his passing. It was very important for me to sell the house as quickly as possible. Laurie recommended simple and inexpensive renovations I could do to get the house to sell more quickly. I took her advice, she took care of all the advertising, and I had an offer on the house three days after it went on the market, which is amazing. I accepted the offer and the house was sold 30 days later. Laurie made, what could have been a very painful process, quick and simple. When I am in a position to buy a house I will definitely be calling on her again. read more

Laurie was TERRIFIC when she helped my husband and I buy our first home. She was patient and always available to answer our questions. I would not hesitate to recommend her to anyone looking for an agent read more

Laurie was our agent when selling and buying a home in PH. Laurie has a great pulse for the market and knew exactly what we were looking for. She asked all the right questions and made sure she took care of us in every aspect of selling and purchasing a home which can be hard. She made it easier than we could have ever imagined. Laurie negotiated things for us in a very professional manner, always returned calls and emails very quickly, made sure the small things were taken care of, made it a point to be with us during all the important steps and corresponded with other agents, inspectors, loan officers and title to make sure everyone was on the same page and headed in the right direction. I would 100% advise anyone looking to sell/buy a home to have Laurie as their agent. She will be there for you! read more

Laurie has help my Wife and I in the sell and purchase of two homes now. She is amazing to work with and is always available for questions. She truly made us feel at ease and kept us informed throughout the process. I look forward to working with her in the future. LOOK NO FURTHER!!!, give her a call now. Bill read more

Very disappointed. I wanted to do some advance work for a family member who lives in Concord and is ready to purchase a home. She would not talk to me without my family member being pre-qualified in spite of assurances (100% truthful) of employment, maturity, good credit history, no debt, and capacity to qualify based on prior purchase history. Turns out I should have ready further in her review history too. read more

Definitely recommend Laurie. She helped us find a great house, when the market was really tough and the inventory was low. Can't tell you how many houses we checked out. She gave us unbiased advice- sometimes pointing out serious negatives that we wouldn't have seen or thought of. She never pressured us into making a decision. She really fought for us when we were negotiating- she was really no nonsense to the other realtors we dealt with- always trying to get more information and say that this and that needed to be done. read more

Laurie is Amazing!!!She just helped me buy my first home.She answered my every question and was with me every step of the way. Thanks so much Laurie read more

Laurie was so patient with me! I haven't purchased a home in 30 yrs and was very unsure of myself. She gave me plenty of encouragement and support. We did find the perfect condo for me. She was great helping me through the purchase! You cannot do better! read more

Working with Laurie was a wonderful experience from our first meeting to our last. She is very knowledgeable, informative and best of all, easy to work with. She was very accommodating, always making us feel like we were top priority. She returned calls, texts and emails promptly. Being first time home-sellers she was very patient and understanding with us and never pushed. We will absolutely use her again and recommend her to all of our friends and family. read more

Laurie is an amazing understanding real estate agent, she helped us obtain our dream of owning a home and made the process easy, She always answered any and every question I had,( and there where many) Laurie always returned any of our calls promptly. it was like having someone holding our hand during the entire process. If I had to do the entire thing again Laurie is the person I would go to and I have told all my friends who want to purchase a home to go to Laurie.. read more

There are very few in the real estate business that truly takes pride and is as meticulous as Laurie. Her ability to listen, plan and execute a plan is rare. I highly recommend Laurie to anyone trying to buy or sell a home. You will not find a better person to represent your interests. read more

I have worked with many agents in the past and Laurie Berry is by far, the most professional agent I've met. She is very experienced and does a thorough job in explaining the process of purchasing a home. She works hard to make sure that the value of the home is reasonable, gives excellent advice based on her previous sales, and is always available to answer any questions. I will recommend Laurie to anyone who is ready to purchase a home! read more

Laurie was a listing agent on a property and I called asking about the property. Not only did she tell me that it was not worth my time asking about the property, she called my agent to tell them that I was going behind his back. My agent and was very upset about this. As a first time home buyer I'm not sure why she reacted like this. I very distrubed by her actions. I would not recommend her, and will not bid on any home she is affilated with. read more

I also can't say enough good things about Laurie -- she helped us sell an old house in Martinez that was definitely not in prime selling shape and that I was afraid would sit for a long time before the right buyer would come along. She was great to work with -- she not only found a buyer for this house in almost no time, but also made the whole paperwork process nearly painless. I highly recommend Laurie to anyone looking to buy or sell a house, particularly in the Martinez area -- she's fantastic! read more

I had the pleasure of working with Laurie Berry again on my most recent purchase. She never seizes to amaze me. She negotiates and advocates for you like you wouldn't believe. She was able to make what seemed impossible possible. I felt so educated/informed in all aspects of the purchase. I have heard that buying a home is a difficulty process; but with Laurie as my agent I had a very fun and exciting experience. I would recommend her to anyone without reservation. read more