We booked an appointment, called again to confirm it the same day, but nobody was there when we…read moreshowed up. We made all the arrangements to be there at the agreed time, with 2 children aged 4 and 2, only to find out that the person in charge simply decided to leave. What a disappointment for our oldest who dreamed of having her ears pierced. Total lack of basic respect and consideration for the customers. And that just says it all... Simply stay away from this place.

awful, she cut off at least twice the amount of hair I asked her to and it left me feeling so…read moreinsecure. she was nice to me but definitely didn't get what I asked for

I've been to Eau Spa many times, as well as their sister location The Boutique by Eau Spa and have…read morethoroughly enjoyed each visit. From massages to mani/pedi, waxes to facials, the entire staff is excellent at what they do. The atmosphere is very relaxing, and they offer a wide range of retail products to compliment their services. Well done, Eau Spa! Keep up the good work!

Just a note to say that in August of 2014, my two nieces and I went to this spa. One had a facial…read moreand the other a massage. I opted to have a mini, mani, pedi. The experience, while there, was OK but when I returned home, while I was at Yoga (bare feet), a huge flake of nail polish came off the big toe on my right foot. Underneath, was a huge white patch. When I got home, I removed my nail polish on both my toes and fingers and found white patches everywhere. Turns out I got a fungus at this spa. Here in Ontario, whenever I have a manicure or pedicure, new tools/equipment are always used and then sent home with us. We can bring them back with us on subsequent visits. The manicurist did not use new tools/equipment and I think that this is why I got this fungus (never had this before) and I am still trying to deal with this. My nails (once beautiful, even without polish) are a complete mess right now....flaking, splitting and of course, this mess. I strongly recommend that you avoid this place to have this treatment done at this spa!