At first, I was very impressed with this salon. Then, when illness (out of my hands) caused me to miss some appointments, my stylist sent me an EMAIL telling me she would no longer do my hair. I had (because of serious illness - that is personal and had she given me a chance and had been PROFESSIONAL about it and CALLED me - rather than sending the very inappropriate, unbefitting for the high-class reputation I had heard the salon had, and up to that point, I'd was so pleased with their nail tech, Esthetician and stylist. I even found a new nail tech there who was/is so professional and sweet that I was very happy to have all of these appointments with the same salon. However, being sent an unprofessional, hurtful email, without giving me a chance to let me advise the stylist, esthetician, and nail tech that I'd pay for any appointments I missed due said illness. I was hurt and insulted. I should not think I must have a doctor's note because I cannot make an appointment. I even agreed to PAY for the missed appointments. I've not been able to find decent, stylist I had found a new Nail Tech - Dani at this Salon and she was very sweet and we got along; however, I thought it might make her uncomfortable to have me as a client, given how the Stylist abruptly ended our business relationship. When she had serious Health Scare a couple or more years ago, I did not send her an email and berate her. She was ill. When she returned to work I did not send a short, curt email telling her I would no longer use her services. I was not given the chance; and instead, I got a short, unprofessional email that I was causing her great mental and emotional pain. The Salon business in this area is small; and the thing that bothers me the most is one nail tech told me, that SHE had been told not to take me as a client. That is just unacceptable and rude. I wish you the best Simply Stunning.
Regards, A once very impressed client, however, no more. read more
