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Lawrence Equine Agency

5.0 (1 review)

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6 years ago

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Wade Shelstad Agency LLC American Family Insurance

Wade Shelstad Agency LLC American Family Insurance

(1 review)

American family insurance is one of the worst companies we have felt with. We were on their…read moreinsurance for 10+ years. We left one agent in red wing becouse we could never get ahold of him if we had a question. We switched to the office right down town. Every bill we got was a late bill, we never received the first bill. We contacted them many times about this and they would say " there is nothing we can do about this, billing department is separate" . We recently called to see if we could get a lower rate. They said there is a new program and we qualified. Are insurance lowered quite a bit. Three months later we get a enormous bill! We contact them and they say " we found out you did not qualify for the program so you need to make up the difference" !! My wife trys to work somthing out on the phone and when we couldn't we said " well guess we will be looking at other insurance companies" we have had other issues before to with them. A month later we get a cancelation letter in the mail and we still had to pay! We never even called to cancel insurance. We went to state farm and got insurance for less than half the rate! They were so nice to! Stay away from American Family insurance!

From the owner: As your local American Family Insurance agency in Red Wing,MN, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

Farmer's Insurance Group

Farmer's Insurance Group

(2 reviews)

I asked my farmers insurance rep for a quote on car insurance on a vehicle to compare with other…read morequotes over the weekend. I am shocked and appalled by your reps behavior which is extremely unprofessional... is this how you teach reps to treat customers? Daniel Beech dbeech@farmersagent.com 11:38 AM (35 minutes ago) to me I am not going to sit by my computer all day on Saturday's and wait for someone to immediately request a quote....and I was on vacation. You ever go on vacation? You must not think I get one...   You have no idea what I have access to. You want me to quote a car and then you do it online? If you can send and email asking where your quote summary is, why didn't you just ask me via email for the quote?      Let me know when you find other homeowners insurance and I will cancel your Farmers policy.   Pretty straight forward.

We recently moved to Red Wing. Through a recommendation, we visited Laura's office. Laura was…read morevery pleasant. We pretty much worked with Jodie who was a gem! She met all of our needs, expectations and made herself available to us regarding our new house, the house we were moving from and our cars. She was very detailed in a manner that was understandable and helped us to get all relevant documentation to her. After asking questions, both Laura and Jodie were wonderful with suggestions for the area to help make our introduction to Red Wing a smooth transition. Hats off to Laura's office!!!

Lawrence Equine Agency - insurance - Updated June 2026

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