The wheelchair transport for my friend could not have been smoother. They answered my call…read morepromptly, check for availability, and confirmed service all in one call. Today they arrived 10 minutes early with brand new wheelchair van, and smoothly boarded the person and companion. (extra charge for companion to ride with her). They arrived within minutes when return trip was requested, and had van/ramp all in place. Thank you! I definitely will use this again!

From the owner: Guardian Transportation Services is a medical transportation Company based in Knightdale NC. We…read moreserve all of your most important non-emergency medical transportation needs. We offer clean, safe, wheelchair accessible vehicles as well as comfortable SUVs. Our mission is to provide safe and reliable transportation to all our clients. We are able to accomplish this with our highly qualified and trained drivers who provide excellent customer service from your door to your destination.

Playing with people health and lives unchecked and without apology or explanation. Had two…read moreappointments booked For medical transportation that significantly affected my life. Was blown off Friday and promised they would show up for my Monday appointment. Called on Monday to confirm and was told the guy was on his way. When the guy had not shown up by 8:30 I started to call as I was already 30 minutes late to arrive on time They proceeded to block my number and refuse to answer any phone calls. I finally got a hold of someone today and he told me " sir we have moved past it and over this have a good day" even though nobody has told me any reason whatsoever why no one called to tell me I wasn't being picked up I relied on this company to help me get me to a Doctor Who could significantly increase my quality of life and lower my suffering and the best thing they can tell me is " we've moved past it" but never actually tell me why Do not trust your care with these people. They don't care if you're disabled. They don't care about people. They are ripping off insurance and not providing anything close to customer service and certainly not basic human compassion or empathy or anything. I will never get an answer as to why I couldn't get to an appointment that would help my quality of life after being promised an hour beforehand that the driver was on his way. and I hope they aren't allowed to do it to anyone else ever again

if I could score a 0 I would my insurance company scheduled this medical transportation ride for me…read moreto the dr in Raleigh NC on 10/24/23 I was scheduled to be there at 8:40 am normally I would hear from a transportation company a day before my scheduled date/appointment time I called my insurance company and got the local phone number I started calling at 6:13 am on 10/24 I spoke to a RUDE man on phone number 9194802346 he made every excuse in the book about the time they have down is wrong a driver that wasn't supposed to work on 10/24 and they were on the way they would be here at 7:45 am it's 9:05 am I missed my drs appointment I called back several more times nobody never called back or wouldn't answer the phone if you can't provide a service don't offer what you can't provide SORRY service communication skills lacking with an ATTITUDE

The drivers were excellent. They provide comfort and care with my mom, making her feel at ease. I…read morewould definitely recommend them. They were on time and got us to our appointment in plenty of time.

Udo transport picked me up at my residence in Roanoke Rapids NC and the man was a very nice…read moreChristian God fearing man with the upmost humility. It was a pleasure to meet and ride with Udo transport as it was one of the safest rides I have ever been in. I highly recommend Udo transport for all transport needs. You will not be disappointed or unsafe. 5 star quality people. God bless Udo transport.

Yes, I only write reviews when service is particularly good or particularly bad. This one is good…read more Tra (pronounced like Trey) of RDUMTG bailed me out of a challenging situation -- I was in town (from Wilmington, ~2 hrs away) for a medical procedure and my original transport option callously dropped out with zero notice. Date of procedure: 1/31. Date of finding out my guys was unrealiable: 1/27. This means I had one business day to find a replacement. My original dude's flake was my blessing, because Tra is the real deal. Passionate about his job, charming as all get out, prompt (and even early), responsible, dedicated, considerate...the list goes on and on. Look on Google, you'll see that his ratings are sky high. I would recommend his services without hesitation, and certainly intend to ask for his assistance again should my circumstances require it. Just to note, he also shared that because of the wheelchair access of his vehicles, he has ventured as far as Arkansas, Massachusetts, Myrtle Beach and elsewhere to help transport people. So don't think that this is a "local only" operation.

I have used this service twice. I used the handicap van and need to be transported in a wheel…read morechair. Very reasonably priced. Excellent customer service. Tanya was a pleasure to deal with; she stayed the entire appointment. This service is a BLESSING!!!

Approved Medical Transportation was a bright spot in my journey to move my father from one assisted…read moreliving facility to one with a higher level of care. Barb was able to accommodate my timing and followed up along the process. she even reached out after to make sure everything went well. The driver and aid were right on time, professional, kind, courteous and compassionate. I would not hesitate to recommend this company. Cathy