Honestly terrible. Wanted to add another car to my insurance. Called twice. The first time they…read moretook my info, and said "we'll pass you on to one of our insurance reps". Had me on hold for 5-10 minutes and then someone picked up the phone and hung up. Called again. Had to give all my info again. He said "ok let me put this in" and then disappeared off the line. I've never seen a company reject getting more money/business? Very strange.

Tuve la oportunidad de hablar con Nayara Fernández en el día de hoy para recibir ayuda sobre mi…read moreseguro con Progressive, y fue muy atenta, me guió durante todo el proceso hasta conseguir una solución a mi problema; su dedicación y compromiso hizo la diferencia en mi día. Gracias por su atención!

Love them! Always helpful. Affordable and has everything I need. Tried other companies and none…read morewere as good and love to support local business! Thank you!

Melba was very helpful in finding the right insurance for me and my family. Thank you.read more

Outstanding and Cordial Service from Evelyn Guzman at that Agency -…read moreAgency has been taking care of me since I moved to Florida, with great respect and Professionalism !

Evelyn quoted my automobile insurance, she's an amazing agent, great character, professional and…read morepatient. She provides excellent service and made the process so easy and painless. Evelyn saved me a major amount of money, I now have the same coverage as I did with Geico but at a better price. I would recommend Evelyn as their agent to any of my friends or family!

When I came to the office Tere greeted very nicely with a big smile and helped me a lot with the…read morequestions I had. Thank you for the great experience.

I have been with State Farm since 1975. There is no better insurance company out there that would…read moretreat you better or give you the best rates. I'm very happy to be part of Juan Colao's office for the last 18 years. Most of my family members are insured by State Farm. Patricia Frank has been my agent for the last, I would say 15 years and she does a great job. Patty is always very attentive and knowledgeable. She is definitely an asset to the organization of State Farm. Keep it up Patty you're the best!! Thanks

I went to Pronto for their notary service and was so impressed with the customer service I…read moreimmediately wanted to comeback for insurance and anything else they could provide. The employees were so friendly and nice. Very down to earth feel that makes you feel well taken care of in the most professional way. Glad we came here instead of UPS which was going to be my first choice.

From the owner: We are home, business & auto insurance specialists. We also offer workers compensation policies as…read morewell as bonds. We take pride in our business and strive to be your best choice when it comes to insuring your home, auto & business.

Victor always makes himself available and is happy to answer any questions I have. I'm a realtor…read moreand I've referred several clients to Victor and they love his service. He is extremely professional and on top of that, he is a very kind person. I highly recommend him!

From the owner: We specialize on Home / Auto / Business Insuranceread more

I would recommend this agency to everybody. This Insurance…read moreAgency helped me a lot, especially Regina. Very knowledgeable and professional. I also wish to thank you the Legal Team for their excellent service and help. You are great!!

My Customer Rep., Maria Aleman, is a very knowledgable and dedicated individual. She's always on…read morepoint with the latest changes and has all the answers for me when called upon. I would highly recommend Sergio Herrera Agency to everyone.

We were shopping for insurance for our new trucking company and Michelle Bell was our agent. I…read moreclearly explained and apologized when we decided to switch from open deck to dry van. She said it wasn't a problem, so I trusted her, stopped working with other agents, and waited. Then she completely disappeared for over a week. No updates, no reply, until I had to chase down the office myself. Why waste my time and hers if she wasn't serious about helping? It's obvious she was only interested in closing a big deal fast, not in actually working with the customer. I would never recommend this place to anyone who values real communication and service.

would definitely not recommend this company to my worst enemy , unprofessional, poor communication…read moreskills, toss around by multiple associates, without knowledge of what they are doing, every one tells you , or ask for different documents, takes the more than 72hrs to complete a transaction, please dont use them, not for customer, they for the amount they can obtain, its already three days i requested for the to check a driver qualification status and still no response, knowing how hard it is to get truck drivers. Totally disappointed .