I had lunch this afternoon at this crêperie with some friends.I had à salad winch was average, they took a while to bring our orders but the worst was that my cousin found a roach in her salad!
We called the waitress who took it away, then another waiter came and offered the menu so she could choose another one, which she refused of course ( she was very disgusted).But the most upsetting part is that the waiter had an arrogant attitude and told us that it was not his fault if the salad had a roach and the best he could do is not to charge for it. His attitude was arrogant, he did not apologize and left!
When he returned I had an argument with him because he brought the bill and was leaning above my head to talk to us!!! He even refused to move and stood behind me (too close ) He was very rude and told us he was the manager when he asked to see him....
The lack of empathy and such a bad service was incredible! We left very upset although he came back to apologize it was already too late...
I do not recommend ! they need to treat their customers correctly.... read more