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    Leader Bank

    3.0 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Leader Bank

    Business banking

    Business loan

    Currency exchange

    4 More Services

    Mortgage services

    Mortgage refinancing

    Personal banking

    Home purchase

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    7 years ago

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    Lindsey R.

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    9 years ago

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    7 years ago

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    8 years ago

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    12 years ago

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    Ask the Community - Leader Bank

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    Citizens Bank

    Citizens Bank

    (2 reviews)

    I had been an Citizens Bank customer for eight years and then ended my relationship with the bank…read moreround 2010. I don't recall why I terminated my membership with a Citizens Bank but I was dissatisfied. I fix computers for restaurants. I had Aamir $250 check which was drawn from citizens Bank. It was a printed business check I had my identification I went to a local branch and took about 20 minutes for them to verify it. Then the smart ass behind the counter who appeared to be a teenager, informed me that there's a seven dollar fee to cash the check after you already begin the process and I had waited 20 minutes. He intentionally did not tell me that there was an unconscionable fee when I first requested to cash the check. There is no justification for seven dollar fee to cash a check when it's drawn from said bank. They have the money from my customer's business account. It costs citizens Bank more for me too received the check sign it and deposit it in my Bank of America checking account. That requires communication and transfer between two banking entities. However I saved him the trouble by going directly to my customers bank and get cash from them without involving my bank in the first place. I save the bank money and they charge me seven dollars for their convenience. I implore anyone whom is looking for a bank to avoid citizens Bank. If you are a business owner and you have a business account with citizens Bank be aware that you were short changing your contractors by at least seven dollars per payment. Citizens bank is not a community Bank. Citizens bank is not a local bank. Citizens bank is owned by united bank of Scotland. Two weeks ago I cashed two separate checks from a customer.This customer has two separate locations with two separate names and are two separate entities. I went to my local Eastern Bank in Lexington Massachusetts where I live. They verified both checks with the bookkeeper. They paid me a combined $600 in cash and didn't charge me any fees. There is no justification for charging me seven dollars to collect the money which I am entitled to from the bank in which the check was written. I will never become a Citizens Bank customer again. And if I receive a payment from a customer who uses citizens bank I will send the check back to them. Citizens bank is going to negatively affect my Boston area customers because I will not accept payments via business checks drawn from citizens bank accounts. Citizens bank attempt to bully folks into becoming a Citizens Bank customer. When did banking become so unethical?

    Does anybody else remember when this used to be a pie shop? It closed sometime in the early 90s, I…read morebelieve. Help a local girl out!

    Hanscom Federal Credit Union - PLEASE GIVE

    Hanscom Federal Credit Union

    (72 reviews)

    I originally became a customer of HFCU through the MassSave 0% loan program. After dragging my feet…read moreto link up with a financial institution, Hanscom was absolutely phenomenal. The loan process was super easy and every person I worked with was caring, efficient and knowledgeable. I had such a good experience that when we needed another loan, we decided to go back to them. The second experience was overall just as good as the first. Really appreciate the fact that they treat you like a person and they get the process done in the timeline you specify. A special shoutout to Anna Metrik who helped close our loan on time even after one of her employees (who we were working with) needed to go out on an unexpected leave.

    At one time this credit union faired as functioning well however in recent years their decline has…read morebeen noticeable. Originally their call return periods were measured in minutes or hours, now days. Their customer service out of hours is stunningly dismal having virtually no actual ability to affect anything unless it is Monday to Friday.The latest is stunningly poor.... having 'revised' the application for online access have serious flaws, all introduced due to incompetence of software programming or decisions to completely ignore legacy users and technology. The web access is so poor that checks cannot be submitted this way any longer.Once again, this credit union has severely declined particularly with its flexibility to serve existing members. It has been a farcical and shambolic transition for online access which after months HAS STILL NOT BEEN CORRECTED, WITH NO PLAN OR ANY INDICATION WHATSOEVER WHEN IT WILL BE RESOLVED.... I advise anyone continuing as a member as well as any potential new ones to carefully consider the woeful incompetence of this institution. If I could give zero stars I would. Time to write with all grievances to Peter Rice the CEO there as clearly it needs for him to be aware of the incompetence that's occurring now In reality, I really dont think they care at all as they are like many, shower individuals with false apologies for errors and problems yet never resolve them. I have complete disdain for that as it is false There is abolutely NO WAY these are 5 star..not even close!!!

    Leader Bank - banks - Updated June 2026

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