Can't say enough good things about Eric and the work he does. Not only was he incredibly thorough…read moreand precise on the technical help I came to him for, but he is a warm hearted person who made the entire process as seamless and straightforward as possible. It took minimal time through conversation to find Eric as an honest working person who is truly passionate about his craft. I'm lucky to have found his contact and will gladly return with any more projects that I need to tackle in the future. Your equipment will be in good hands if you're considering him!

Eric is awesome. Replaced a malfunctioning tube socket, thoroughly went over the amp, recommended a…read morefew tube replacements and got my amp back to sounding great. And turned the repair around FAST so I have it for a gig. Highly recommended!!!!

Peter Oberg is a superb luthier with many years experience building fine classical guitars. I…read morerecently took my Cordoba Koa guitar to Peter for some work. He crafted a new saddle and bridge out of bone, and added several fret markers. His workmanship was top notch! "Peter works in a one-man shop in [San Marcos], California, building guitars one or two at a time from materials culled over a period of many years. He is an active member of the Guild of American Luthiers and the Guitar Foundation of America, and has exhibited his instruments at the annual GFA convention, the Healdsburg Guitar Festival, and the La Guitarra Festival in San Luis Obispo, California. His accomplished woodworking skills and keen sense of musicality, tone color, and acoustical properties have created a growing demand for his guitars in the United States, Canada, and in Europe."

This was my first time using the shop, and I was really looking forward to it, especially after…read morehearing so many positive reviews. I brought in my Taylor K24ce, and I also left my Taylor GS Mini that day for a neck reset. At drop-off, the front desk tech assured me the low E buzz on the K24ce would be addressed and handled as part of the standard setup. Both guitars stayed with them for nearly two weeks. I called a few times since I wasn't getting updates, and eventually was told both were ready for pickup. After driving 30 miles, I tested them in the shop. The GS Mini was done well--I could see an improvement in the neck, and I appreciated that. But when I took out my K24ce, it wasn't tuned or wiped down properly. After I tuned it, the exact same low E buzz was still there. How could that go unnoticed, I wondered--had the guitar been played after it was tuned, they would have then noticed the buzz and should have informed me by email, rather than having me come all the way down. I mentioned it to the owner, and he took the guitar to the back for about 10 minutes. When he returned, he told me that if I wanted to leave it, I'd need to pay another $90 for a deeper inspection, since it might be a more technical issue. The tech who reassured me at drop-off was right there but didn't say a word. It was close to the end of working hours, so I figured James would just have me leave it at no cost. When he didn't, I didn't feel comfortable leaving it again. I really expected a more thorough check right then or at least a suggestion to leave it at no cost. After all, I 100% mentioned the buzz to the tech at drop-off. In the end, my K24ce is my primary instrument--it's the one I rely on most--while the GS Mini is just a backup. I ended up paying close to $400 for both the setup and the neck reset. The GS Mini was done well, but the whole experience left me feeling like I spent $400 just to fix a $600 GS Mini, while my main guitar's issue was never resolved. Considering all the time, effort, cost, and travel, I really expected a full assessment and clearer communication before it was marked complete. I've attached a video so you can hear the buzz yourself.

Never again. I…read morebrought in two guitars for simple setups Eight weeks later, still didn't have them back. Completely unacceptable. The most frustrating part was the lack of communication. I repeatedly had to call and chase them down just to get a status update. At no point did they proactively contact me to explain the delays. If your shop can't handle the workload, stop taking in new jobs. Keeping customers waiting for two months for a basic setup while providing little to no communication is simply bad business. To make matters worse, after waiting two-months, one of the guitars wasn't setup at all. It had severe fret buzz, and it was worse than before I took it in. Ugh. Never again. This place is atrocious.

I have had the same experience with this company as the other reviewer. I bought a travel guitar…read moreonline, was quickly billed for it, and never received it. I have called them many times, and left a bunch of messages which are never returned. Do not buy anything from this company online! As near as I can tell, their mode of operation is 1) bill immediately. 2) Never ship the product. 3) never answer either of their phone numbers (888) 994-8482 or (760) 918-0348. 4) Never return calls no matter how many messages you leave. I will now be forced to go through the lengthy process of contesting this billing with my credit card company and with Square, the company that handles 2Kool's credit card processing. If this is not your idea of happy shopping I suggest you look elsewhere.

I purchased a ukulele from the 2kool4skool website on 6/18/17. I paid in full for it and have yet…read moreto receive it. In addition, I have left multiple messages, sent e-mails, contacted the company and its owner on Facebook and via their website. I received 2 messages on Facebook saying that my concern was being "forwarded to customer service." That was the last I heard from anyone. This is the single worst experience I've had buying an instrument online. I'm out a few hundred dollars and I have no instrument. I don't want this to end up in court, but I think that may be the only way to get these people to acknowledge that I even exist, let alone that they owe me an instrument or a refund, as well as a serious apology. DO NOT PURCHASE ANYTHING FROM 2KOOL4SKOOL's WEBSITE. THEY WILL TAKE YOUR MONEY AND GIVE YOU NOTHING IN RETURN

My voice teacher Jade and the staff are amazing! I am so happy that I found this place!read more

A wonderful music learning center with lessons of all types. A great atmosphere with kids and…read moreteachers coming and going. The online portal and email responsiveness to questions is great. My daughter enjoys it and likes her teacher.

I highly recommend this business for instrument rentals. We rented a cello for my child and needed…read moreit on a rush order for her to have it for the first lesson schedule. The owner and his associate facilitated the rental within less than a day and even delivered it to my home (!!). The price is fair and the instrument looks impeccable. I highly recommend.

Wow. Really wow. Discovered my French horn was not working. Was playing in the wrong key. Called…read moreBertrand's. Took it down the day after Xmas. They diagnosed it and fixed it in about three hours. And the price was so reasonable, I left them a tip. I recently had a completely different experience in the Bay Area. I highly, highly recommend Bertrand's.

My daughter's piano teacher is great. This company however has been a nightmare experience. Over…read morethe past few years it's gotten progressively worse to the point we stopped lessons completely. They charge weeks in advance for the following month, they text, call and email asking the same questions about how many lessons my daughter is taking, has taken, her schedule. But trying to get a response from them was impossible. The first was an email I sent they took a full YEAR and two weeks to reply to. I've asked countless times for a copy of the contract policies, payments etc. I have still never received it. I checked online and cannot find the current address. All emails are bouncing back to me as server rejected. No replies to texts. Their charges have gone up and up with no explanation, charging random dates, sometimes multiple times per month all with zero communication. I emailed to cancel and got a bounce back. Texted, no response. Called, no answer. We had to go to the bank to get charges disputed and payments stopped. I checked and the license number listed on their website isn't actually a business license number. I checked out the Secretary of State and their business license is currently suspended and has been since 2002, shortly after establishment. I will also notify the Dept of Consumer Affairs and BBB. Please BEWARE before you decide on going with this company and definitely before giving them your banking information.

My son (8) and I have both taken in-person lessons at the Carlsbad location: piano and vocal…read more We've had a smooth and easy experience the whole way through! The teachers are very talented, professional, and kind. They are also flexible and friendly. I am grateful for the enrichment my son and I receive every week as we embrace our creativity and cultivate our talents. The love of music is important to my happiness, and our experience here parallels my life goals of embracing and supporting the arts in all ways possible.

I have worked with this company for decades. I've purchased music and even a bow. Their customer…read moreservice is flawless.

So grateful to have Lemur here in Orange County for all our double bass needs. I can't thank T…read moreenough for the great service I've received both by phone and over email when ordering direct from their site. Fast shipping, and an indispensable resource for double bass / upright players who want the good stuff. Thanks for keeping it in Orange County, keeping the doors open, and working hard to ensure fellow bassists are taken care of for so many years, Lemur Music!