We bought a table that we have been looking for, for awhile. Found it right away with the help of…read morean experienced salesperson who had been on the job some time. I told her what I wanted and she put her finger on it right away.. We don't have it yet but it's on order and we hope to be happy with it when we get it.

Had the most wonderful customer experience with Abby. My husband, kids and I had an idea of what we…read morewanted to do with a room and Abby took her time, really worked hard, and coordinated a great design. Yes. It is pricier than other places, but those places treat you like you're at a used car lot while this place is like a Lexus dealership.

Lovely store. Brightly lit and stock was well laid out. They even have a little cafe in the back of…read morethe store with complimentary coffee, water, and mini ice cream cups. Terry was friendly, informative, and patient. Answered all our questions and provided information regarding delivery and supplemental warranty policies they have available. We'll definitely be back once we get our apartment and figure out which pieces would work best for our space. Thanks for all of your help today, Terry!

We came here to look around for new basement furniture. They have a nice variety of furniture to…read morefit the needs of all customers. So many options and the store layout is great. Sectionals in one area vs other stores they are scattered around. We told one of the sales associates that we were just looking (because who wants someone hovering while you are shopping) and he stayed away. However, he kept an eye out on us in a good way because adverb we had a question, he quickly made himself available. Then he would give us our space again. That was amazing! It's good to read your potential buyers and not hover. The prices were decent with nice quality furniture. He gave us really good information and when we are ready to purchase, we will surely return here and connect with the same associate. Side note, they have a cute coffee and candy area.

Everything!! Beautiful showroom.... Helpful staff!! Central location ...5 star rating I like the…read moreway Mr. Schubert is involved with veterans. My husband is a marine who is a veteran and he was hurt and it's now a disabled veteran thank you, Mr. Schubert.

I love this store! Everyone who works there is so helpful and kind…read more Their inventory is broad and up to date. I bought a sectional and a dining set. Their furniture is way nicer than anything else in town or any chain store and their prices are very fair. The delivery was also excellent. They came on time. The delivery men were very nice and respectful and professional. They took great care of the furniture and my house. I will definitely be ordering more furniture from them and cannot say enough nice things about them!

Truly a hidden gem. My grandmother found this place while she was out and about and has been…read moretelling me to go take a look at what they have. I must say, they have gorgeous, well taken care of pieces of furniture, purses, jewelry and more. Prices were within reason, and marked clearly on every item. Both gentleman working were pleasant, and remembered my grandmother from her last visit. I will be back to see what other new items they have!

They have really nice merchandise, but a little high priced for my needs. However, they start out…read moreat a base price and reduce it by 10% every month for three months to get to the lowest price available.

Kelly and Angelo we are an awesome team, all the representatives were attentive when needed and not…read morepushy. We walked away very satisfied and with a brand new living room set of furniture. They we able to get us the biggest discount and payment options for our particular budget. They had Christmas music playing which made the experience all the better for us!

I've been trying to file a complaint about the terrible odor coming from our new couch, chair &…read moreottoman we bought from Ashley Furniture. They did send a technician out and he told us it's usually from the factory and just needs to air out. Well it has not aired out. My husband has asthma and it affects his breathing and it burns my sinuses. I called customer service last week and someone was supposed to get back to me but haven't heard anything. It is very disappointing. We liked the furniture we picked out at the store but we can't stand the smell.

On each visit I'm dazzled by the store displays that are ever rotating. The merchandise is not…read moreonly great & unexpected, it's curated to perfection by the experts at Cool Stuff. The staff is always friendly, willing to assist, and help me load my purchases. Not only are the decor items fabulous, but they have unique jewelry & art. A spot not to be missed by any out of town visitor or regularly if you live in Saint Louis.

This store has the most original items for your home in the St. Louis region by far. If you want…read morehigh quality items, great service and original pieces that will make your house a home, look no further.

If you purchase furniture from La-Z-Boy, don't waist the money for the 5yr extended warranty…read more Total scam! I have a recliner that has all the bells & whistles purchased in 2021. I have already had a repairman out once in the first year, but the chair is having the same issue. It shifts as if something is not hooked together properly and shifts when you sit in it. I am not a large person - 5'4" 160 lbs - so I am sure I didn't break it. It's a BIG Recliner. But the mechanics are only covered for a year. If I spill something on it - they will help with that. But the workmanship on the chair is not covered! They want to charge $160 labor plus $14/hr after that. Total BS. The couch we purchased - the back of the couch is coming loose as the fabric is thick and the staples are not long enough to hold the back panel in place. Again - the workmanship is not covered! We are not hard on this furniture & no kids in the house to put on additional wear & tear. TOTAL MISTAKE TO BUY FROM La-Z-Boy! NOT WORTH THE PRICE!!!!

Bought a recliner that we waited 6 months for (which we were fine with) but it was damaged when it…read morewas delivered to the house. It's been a year and they have not yet repaired it even though they have assured us they would within a few months. We have called multiple people multiple times, emailed pictures to warehouses, and even been blown off TWICE for scheduled visits to our home. I've had to take time off of work for the same visits that have proved fruitless. I've called corporate. I've called the store. They've gotten photos and emails and nobody's ever reached back out to see what the issue is or how they can fix it. No updates. The one star is being generous.

RF Home Co is always styled so beautifully and they have interesting items for anyone on your list…read more The inventory is frequently updated, so there's always something new. Sweets for Reese is my go-to for baby shower gifts. Their bibs are adorable and so unique! The best part is that you're supporting local vendors.

Do not use RF Home for your cabinet painting/kitchen remodel! We had a recent terrible experience…read morewith them where cabinets had to be fixed, electric outlet misplaced, but the biggest is their paint product. We picked BM White Dove and they knew we wanted it to match the other white dove already in our home. They only offer a 4x 8 sample and gave us no indication it would not be a close match.. Well it wasn't even close! we got a color analysis done which pops out 5 closest colors and none were WD! Nicole admitted that she saw the large difference we sent in pic. She admitted it was greater than normal variance. She would not even take the time to come to our house to see what we were talking about!!! She refused to repaint. extremely unprofessional. We wasted a lot of money . We do not recommend them to friends and family like other contractors we have used in the past.

My wife and I ordered a sectional from Carol House Furniture for the first time. The service at the…read morestore was fantastic, and so were the delivery guys who brought us the sectional and set it up in our new 5th floor loft downtown. Carlos Senior and Carlos Junior were extremely professional. They were driven to have our 5-piece sectional delivered and set-up in spite of the troubles we had with our elevator. With service like this my wife and I will definitely make another purchase at Carol House.

Ok bit of background.. over the years we have purchased numerous items from Carol House. No more…read more Ordered couch, received message saying item was in. Called to finish paying and arrange delivery. Recorded message with multi layered prompts. Delivery mailbox, sales mailbox.....no on available to take call . Left message before lunch. Received callback around dinner time. Explained that I wanted to pay for item and arrange delivery. Thenr response..if you pay over phone there is a 3% charge. NOT for using a card....just for doing it over the phone. Next day went in store paid by card. Eight sales people sitting around. Never again...

Slumberland: Do Not Shop Here - Deceptive Sales, Zero Integrity…read moreOrder # 0525547WL93 I only ask two things of a retailer... 1) Don't lie to me and 2) Treat me with respect. My experience at Slumberland Furniture in Sunset Hills, Missouri was an infuriating example of bait-and-switch tactics and deliberate dishonesty. On May 25th, 2025, my wife and I walked into this newly opened store and spent over $3,000 on furniture--including an Ashley sofa, two Ashley chairs, and two Lazy Boy power recliners. We paid in full that evening and were explicitly promised that both recliners would be brand new, not floor models. On June 13th, weeks later, I called to check on the order. I was told the couch and chairs wouldn't arrive until late June, but the recliners would be available for pickup the following week. During that call, I asked again if we were receiving new recliners, not the showroom sample. The clerk's vague and deceptive response raised a red flag. I knew something was off. So on June 16th, I made an unannounced visit to the store around 12:35 p.m. I inspected the floor model recliner closely so I could recognize it later if needed, and then I took an extra step. I discreetly slipped a white envelope with my handwritten initials into the magazine pocket of the floor model recliner, my own personal lie detector. While I was there, I witnessed an all-too-coincidental interaction: A salesperson, we'll call him Richard, or Dick for brevity, was instructing another employee to remove that exact chair from the floor. Suspicion confirmed. The next day, June 17th, I received a message that my recliners were ready for pickup after 2 p.m. I arrived at 5:52 p.m. and Dick, the same salesperson I saw removing the floor model the day before, greeted me again. Dick asked me to drive around to the dock. When I pulled into the dock he stated that one chair was in a box and the other was wrapped in plastic. I immediately asked: "Is the one in plastic the floor model?" He responded by claiming that it was new but there was some "rigmarole" with the recliner. I asked again. Same lie. One more time, right before they loaded the second chair, again, he continued to lie. So, I ripped through the plastic wrapping, reached into the magazine pocket, and pulled out the envelope with my handwritten initials that I had placed the day before. It was the floor model. Dick lied to my face, three times. In total the store lied at least 5 times. Caught red-handed. Not a word of apology. No attempt to make it right. Just silence. No integrity. No accountability. No respect for the customer. This wasn't just sloppy service, it was intentional deception. Slumberland tried to pass off used furniture as new and hoped I wouldn't catch them. Slumberland Furniture at Sunset Hills Plaza cannot be trusted. They have no ethics, no customer respect, and no business representing a national brand. Do not give them your money. They do not deserve your business. The moral of the story? Don't be a Dick.

Mark was super helpful in finding the perfect option of a futon for my office/guest bedroom. He was…read morevery friendly and not pushy at all. The delivery guys were also very nice, but took out a huge branch of my neighbors tree as they were backing down the street to deliver my furniture. They did push the branch out of the street (after I requested they not leave it in the middle of the street). However this left this large branch splayed over my neighbors front steps and the sidewalk. I called and spoke with Thomas Grogan (warehouse manager) and told him what was going on. I also sent pictures. He said he would leave early and come out and remove it. He did come out and broke down the branch and put it in his truck. He even knocked on my neighbor's door to apologize. I'm so thankful that this was taken care of and I think Thomas went way above and beyond! Kudos!!