I was just there for a short rehab. The dietary department never got my diet right. Continued to…read moregive me milk (lactose intolerant) and continued to give me salt. Nursing tried their best. Not enough people working the floor to keep up with the bell rings. Said they would be right there and don't come back for on hour. Sent me home with someone else's medication. Very disappointed. Plenty more to complain about.

My grandama is at Hannah and she looks way better now than she did when she was living on her own…read more She's always cleaned up nice, well fed and all around happier/healthier looking. SO much stress has been relieved from my family. Everyone is happy. Good place.

I preface this by saying there are some great people working here. But they are far outweighed by…read morethe bad and by what appears to be awful management and carelessness when it comes to attending to resident needs. My relative has recently passed away during an extended stay at this facility, and I am glad that he no longer has to endure staying here. Many of the nurses are lackadaisical in their duties, and frequently do not pass information to the next nurses coming on for their shifts meaning that residents such as my relative frequently received the WRONG medication or missed doses of medications he needed. When these concerns were pointed out, nurses would lie, pass blame to other people for making decisions during meetings which they could not recall the details of, or flat out lie. Then, when my family members left for the evening, or when I visited without my parents and they weren't clear of my familial relation, they would talk about my parents behind their backs, IN FRONT OF ME, complaining about them and blaming THEM for the wrong decisions and moved the staff themselves made. Once they knew who I was, I got the same fake treatment my parents did. This culminated in experiences that put my relative through physical trauma and made his last days incredibly disrespectful and distressing. For days, they were left to sit in their own filth and in pain, as the staff would frequently forget to change his dressings or even try to lift him to where he needed to be in his room. And on the occasions where they tried and failed to move him, they blamed HIM, the patient. As if that weren't bad enough, nurses administered UNNECESSARY, extra doses of medication HE DID NOT ASK FOR, that were not approved by the family (who had medical power of attorney) which left him in a delirious state up to the end. Even the simple requests, such as asking for new sheets, tissues, or water cups were met by sarcastic remarks, condescending attitudes, and general standoffishness by a (mostly) unprofessional staff who seemed genuinely annoyed they were being asked to do the bare minimum to keep a resident comfortable. Again, there are a few good people working here and I am forever grateful for them and what they did to help. But nothing sums up our experience more than watching these few good people turn and RIP INTO THE STAFF for the condition of the patient because the people working under them are lazy, uncaring, indifferent, or all three combined. If you care AT ALL about the well-being of your loved ones, DO NOT send them to Hackett Hill.

My husband went to Hackett hill after breaking his hip. He had surgery and had a rod placed in his…read moreleg with 2 screws. He got there and was scared of falling. Thanks to the great therapy and nursing care he left 1 month later able to do for himself and walk with a walker. You are a great bunch of people and deserve to be praised for all you do. I would recommend this facility to anyone who needs therapy. The staff is amazing and always have a smile and always jokes with them. Occupational therapy was so much fun. Richard baked cookies with a group of people and he told the therapist that he didn't need to bake cookies because he'll just buy them. LOL !! The nursing staff was so pleasant to him and myself. You girls deserve to be praised for all you do. Thank you all again. Richard and Loreen Hilliard

Dad, who resisted the move to assisted Living for YEARS, is very happy at Langdon Place! As he…read moreALWAYS says, "You really found the right place for me" EVERY time we visit. The apartments are much bigger here than the other places we visited in the area. Yes, the decor is still stuck in the 80's from when it was built, but who cares. Yes, maybe it needs new carpet in some areas but dad doesn't care. What he cares about is the good food (he'll eat anything so who knows if he's a good judge of fine dining!), the kind and attentive staff and the new friends he's made. A big perk to this place is the indoor pool which residents can use 9-11am with a supervising staff member. We didn't see indoor pools in the more expensive places and it's a real treat for the residents! Dad is a real bore about participating in the activities, but if your elderly loved one would enjoy them, they have plenty! There is no excuse to be lonely or bored at Langdon! If they're not feeling sociable at meal time, they can even have them bring the meal to their suite. We love the flexibility of how little or how much you want to participate on any given day. Take a tour of Langdon Place and see for yourself. It was just the right place for dad, hopefully for yours as well!

If you can't be with family, Langdon Place is were you need to be. My Mother seems so happy there…read moreand the staff is very attentive and pleasant. The facility is wonderful and very clean. When I walk in, the place just feels friendly. I don't think I could find a better place for Mom.

Great school, great care, great office experience. Comfortable kids, good education, horrible bus…read moredriver choice.

Whittier Rehabilitation Hospital's care of my mom's acute rehab and physical therapy was excellent.read more

Best Care Ever! I was positively impressed the minute I…read morearrived to visit a patient. The staff was welcoming, friendly, warm and compassionate. The pace itself was clean, professionally decorated and felt truly peaceful. The grounds were well maintained and the fall foliage was gorgeous. The standout was the manner in which patients and their families are treated. There were always 3 people assigned to my loved one's care. They were all knowledgeable and ever present. The caregivers always treated the patient with respect, would give loved ones a gentle touch of support, and always appeared to enjoy their work. They protected the patient's dignity, were quick to respond to calls or requests and truly cared that the patient was comfortable. Highly recommended!!

We will forever be grateful for the care and attention provided by the staff of this wonderful…read moreplace for my wife Margaret (Peg). Highly recommended for your loved ones they will benefit from the expert and compassionate care of the entire staff and their wonderful associates. Robert Hartwell

Very poor care to the patients. My family member was always soiled whenever we would go to visit.read more

An amazing staff who are full of kind, bright and caring individuals. There are plenty of…read moreactivities to keep residents entertained and engaged.

Horrible service. Waiting 40 minutes for appointment. Dr. NEVER SHOWED UP. Stay away from this dr…read more Office!!! With an elderly parent who can't sit long

Wonderful and caring nursing staff which I can not rave more about…read more Facility is very clean, organized and well run. Good communication and process and overall treatment.