The HOSPICE CARE part of this business is run by a woman who is incompetant, refuses to acknowledge…read moremistakes made by the nurses when they make them, has even called clients and their families liars when incidents have been reported. On multiple occasions my loved ones safety and life have been carelessly put at risk and then brushed aside as if it never happened. A few of the nurses are amazing and should be in a much better place of business so they can get the recognition they deserve because they are compassionate, they willingly go the extra mile without being asked and are in the right field of work, however that is completely hindered by the malfeasance and negligence and inability to take responsibility for mistakes that this business is overflowing with. This behavior should not be coming from a manager that runs this place . It's only a matter of time before someone passes earlier than what is naturally set, IF AND THATS A HUGE IF it has not already happened. DO NOT PLACE YOUR LOVED ONES UNDER THIS WOMANS WATCH, I URGE YOU TO PLEASE LOOK ELSEWHERE .

When my wife went into home hospice Home Health & Hospice Care was recommended byCMC in Manchester…read moreNH. It turned out to be the worst recombination we could have received. Right from day two they proved to be incompetent and uncaring. The " wound specialist " showed up one day and told us she had no sauve to treat the wound she would be back tomorrow. We never heard from her again. They had an aid who came out twice and did nothing but work on her laptop . She did not do one thing to make our loved one comfortable. The meds she needed were ordered late and the health care kit showed up weeks later. When I switched Hospices providers they refused to coordinate the switching of equipment with the new provider even though they told us they talked to the new agency. If you truly care about the comfort and safety of your love one , please do not consider Home Health & Hospice Care out of Merrimack NH . You and your love one will be very disappointed.

I highly recommend anybody that is looking to care for their loved one to look no further than…read moreVisiting Angels of Nashua. Personally, I have experienced home health care for over 2 years now. Starting off with another agency I quickly learned that my purpose to help people could not be fulfilled with them and boy am I happy about that! Comparing the 2 agencies is like night and day. Not giving up on pursuing my career, I interviewed with VA and I have proudly served with them since September of 2020. I can't emphasize enough on how hard the office staff works day in and day out, to match us with the best fitting clients to care for on a daily basis. They strive to be the best and it shows with our leadership team leading caregivers to do everything we need to do, to the best of our ability, to provide the best care in our industry!!! My experience and time with VA I have had opportunities to grow and learn. It's like clock work. Continuously providing the best on going training, always involved in every single clients care plan, and always making sure we as caregivers are personally in a good place to care for them with 100% integrity and the right heart to do the right job. I'm beyond grateful for them giving me an opportunity to grow and become better at my position on a daily basis rather than just looking at me like a sales call. From day 1 walking through that door I have built a solid relationship with my employers and most importantly my clients. If you're looking for an opportunity to work in this industry to help people and to grow successfully in your career, look no further! I'm a proud Angel. I love when someone gives me a hug just going to get a shot at the dr. All because I had my VA jacket on. The nurse was raving about my company and her personal experience with her loved one. Walking out of the clinic that day last week, I smiled. A big smile :) Its a nice feeling to be recognized but to be recognized as a WHOLE, that to me speaks volume!!

I love working for Visiting Angels! The staff is professional, encouraging and has given me…read moreterrific clients. All the clients I work for have only great things to say about Visiting Angels. I not only recommend working here but should you need home care Visiting Angels is by far the best organization!

They say they care about the family but don't show it. My brother had been on hospice for…read more11 months and had the same nurse for at least 10 months. He passed away 2 wks ago and we did not hear from her for 10 days. Then she has the balls to send a card with other people that we have no idea who the hell they are. What is wrong with these people, they should not be in this business. She would come in for a visit that lasted maybe 10 mins and when asked how things were it was always the same, " no change". She never involved "the family" in the care plan, didnt even speak to anyone else in the home but me, and i would have to ask. If they had reached out to us in the days of his passing maybe we would feel differently, but nothing, not a peep for 10 days and the only reason she called was for paperwork to be signed. They can wait for it!!! And they are getting no donation......Sorry, this just really hurt

i have had thees peoplpe for a couplle weeks and i an jusst about ready to throwthem ou t the…read moredoor.I am uncompleteerly with the wwy the go about there business here at my home.I got theaqe peoplple as a refreal from a family member which has turned out to be one of thne biggigeets mistakies i have ever made i my life time and hopefulluly last mistake i will have made.anothewr thing they have taken me off of medicines i was on and now i am at the point i do not know what meds to take and what not to take.Yes,the enemy has completed ther course of totally ruinineedthe schedule of meds i am to take dailyi imagine with the amt of people who have been comming in here from ther company this is the total main reason they have screwed up my medication regimem.I am so sorry they ever set inn foot into our door,There days are nimmbered here as i am,very soon tell them to get out of here and ruin someoneslses life and not mine

This agency is dependable and trustworthy for care for your loved ones. That is super important if…read moreyou are caring for someone from far away to have the peace of mind that a trained professionals. The owner is very involved and cares about the clients and employees. Highly Recommend!

Brightstar is the master at bait and switch. They'll say they'll do all these things my parents…read more need help with. then when their people get in there they won't do this and that won't do that. All the things they promised they would. Then they have no problem calling in at the last minute and telling my elderly parents that no one is coming to help on a particular night. Leaving my mother to spend the night in her wheelchair. I have nothing good to say about BrightStar.

As always, my visit of 10/29/2025 was wonderful! Dr. Cindy is always thorough, caring and…read moreprofessional Dr. Cindy treats me like I'm her only patient. She knows my medical history; asking questions about things that occurred many years ago! Her office manager, Kaye, is easy to work. She has helped me with rescheduling & their various forms - all via texts!

I've been going to Dr. Cindy for a number of years and the experience is always fantastic…read more Thorough, caring, and professional every time.