A shop that sells headphones. That's it. headphones. Well actually not quite - they also sell…read moreamplifiers for headphones and some other headphone-related accessories. The shop has an impressive range of headphones, from basic in-ear buds, through to wood-enclosed monsters that come with their own carry-case. The range includes a lot of brands that you won't see in a typical electronics shop like Dick Smith. The Jaben guys are friendly and helpful.

My EarPods died so I decided to buy new headphones, I did not want to put too much since my…read moreheadphones usually last less than 2 years, but I wanted a correct quality. After having a look at JB hifi I decided to try to find a dedicated store. I fond this and entered, I have been welcome by a seller. I told him what I was looking after and he directly gave me which models where in my budget and what were the differences. It is the first time is see it but he purposed me to try the headphone, which is really good as despite the reviews and advice sound you like is subjective. I tried some of them with my own phone, I wanted to test one brand but I could not because they just received it. He purpose me to come back in two or three weeks though. I decided to go for those one as the reviews and build qualities were matching what I was looking after. Sellers are really friendly and they will not rush you. Store is pretty spacious, and there is a good selection of headphones, I paid 79$ for mine but there were some others less expensive and a lot more expensive as it is high quality. With sellers knowing what they sell and the possibility to try I would recommend to go there as you will be sure of your choice.

I brought a laptop from this company that never worked. They refuse to give me a refund. They…read morerefuse to give me credit. It's taken and they're finally going send it back and I guarantee it still won't work. This is the worst product I've ever brought. This is the worst customer service I have ever dealt with. This is the worst company I've ever dealt with. Please do not waste your money on buying any laptops or phones from this company. It is a complete waste of time and money. I electronic devices from Reeblo and I definitely would recommend using another company. Please do not go through the same stressful situation that I've been through and do not waste your money on buying product from Kogan worst product, worst customer service Please do yourself a favour. Do not buy any electronic devices from here.

After sales service is non-existent . I bought an "excellent - refurbished" iPhone 15 pro and…read moreimmediately discovered that there is a mic issue as my voice on "hands free calls" are reportedly soft, fading in and out. So I submitted a "Customer Care" request ticket and after 15 days still no reply. I ended up calling Apple Tech Support and they resolved my problem - needed an Apple IOS upgrade to latest IOS 26.2 Buyers Beware - you cannot call and speak to SOMEONE at Kogan. This is a red flag.

They don't charge credit card surcharge and they would price match…read more we managed to snag a really good price on the fridge that we like which I am super happy about! One thing I am really annoyed about is their customer service. While the sales process was relatively smooth, I find that the salesperson did not give me the in depth info nor correct info for delivery. He told us the delivery man will install our fridge and take our old one away. Turns out I needed to pay extra to take the old one away which thankfully the delivery guy didn't charge. That's the minor issue. The bigger issue is that the new fridge can't be turned on for 3 hrs or the warranty is void. He did not tell us about that- we expected a working fridge straight away and had no backup plans and had to beg our neighbours to take in our frozen baby food and milk. Not happy

Love this Harvey Norman store. The staff are very knowledgeable and helpful…read more I tend to buy all my computing and electrical stuff there.

Great service, efficient and well priced. At short notice on a Sunday, was able to get my antenna…read morerepaired. Terrific customer focus and would not hesitate to recommend or use again. Well done Unmesh.

From the owner: Repairing lcd, plasma, led tv, Antenna installation, Dish antenna installation, Playstation repair,…read moreMicrowave oven repair, AV receiver, Amplifier, Mobile phone, TV wall mounting, Home service, Other electronics repair, Repairing all brands like lg, samsung, panasonic, sony, soniq, hitachi, sharp, yamaha, denon, kogan, sherwood, palsonic, kogan, changhong, philips tv, dvd, pvr, set top box repair service

Love this store .. Excellent customer service an great prices .. Has everything I need for mobile…read morean iPad

So Ali does amazing work. Yesterday he fixed my iPhone in 10 minutes. Today I discovered a problem…read morewith the replacement screen. I went back and he figured out the problem and replaced it for me! He does great work and has really pleasant customer service skills. Definitely recommend and would go again! Hope I don't have to, but you know what I mean. Thanks Ali!

If you're after cheap electronics, CDs, DVDs and vinyl, look no further. JB is like some…read moremega-supermarket of all things home entertainment and packaged in yellow and black. The staff are ok when you can find them, but you're best going about the shopping alone if possible because they're not the most accessible or knowledgeable. I've never bought electronics here but I do like browsing in their music and film section. They've got tonnes of stuff and most of it is either cheap or heavily discounted. Needless to say, you will probably come away with more stuff than you intended to buy unless you come in here knowing exactly what you want and are strong-willed enough to ignore the rest. Good luck with that.

BUYER BEWARE! My in-store experience was okay but when I tried to use my product I had problems. I…read morecalled the store but they were not willing to provide support and would not consider a refund. In summary I was sold products separately that were pre-installed on the laptop and the product key did not work. Now I have to buy another product, duplicating what I bought from JB that I didn't need and then didn't even work.

I wanted to buy a TV and called the store to see what they had in stock. Archie, who spoke to me,…read morewas so helpful. He advised me on a TV and how portable it was. I decided it was too big to pick up, so asked about delivery and installation. He explained all the options clearly and sent me a link to purchase it, talking me through the steps. They should pay him double - he was so courteous and helpful, and made it all so easy, and my new TV will be coming on Monday. I'll definitely use this store for future tech or appliance purchases.

Even though the store is big and the prices are alright, especially in the laptop section I came…read moreacross a lot of cheap goods. There seems to be a trend with JB Hi-Fi because I experienced the same thing with their CDs when my case were completely scratched up. Service: The employees were kind and helpful, but it's also a bit confusing because they don't have a set uniform. This one guy came up to me and said hello and I thought he was hitting on me (or maybe I just have an overblown ego) and so I awkwardly said hi. He then went over to man the cash register. This guy was in a sweatshirt and jeans. I guess I was supposed to tell he was an employee from the nametag dangling out of his pocket? Overall, the store has okay prices, but honestly they aren't amazing low to the point where you can give up the quality of the product as well. --- Also, JB Hi-Fi has several branches, all in a row but selling different things (with some overlap). Why can't you just combine it into one super-store, especially when they're all next to each other?