I went in to buy a pair of glasses that could fit the lenses we have, and was told not only that…read morethey just wouldnt have anything that would fit them but they refused to order a product and told me it was discontinued; i found the rayban website with the exact product i was looking for and the lady told me to order it from there because they couldnt help me, then tried to upsell and say its time for an eye exam. It was rude.​​

It felt great to walk in and have a wonderful welcome and a relaxing exam. There was a peacefulness…read moreto the environment. I then went through the process of purchasing new glasses. The girl that helped me was amazing. She made me feel very confident in her recommendations and took the time I needed to make a decision. The whole process was very comfortable.

I work with the wife of one of the optometrists at Spectrum and I like to give my money to locally…read moreowned businesses, so I was very excited to buy my new frames there today. Unfortunately, the saleswoman who approached me was too rude to stay long enough to do so. My wife was helping me choose from home and when I took a selfie to text her, the sales lady accused me of taking photos of the tags on "her" frames. I showed her the selfie to prove there was no tag in it and that if I'd done something wrong it was surely innocent and unintentional, but she physically took the glasses out of my hands and wouldn't give them back. She wouldn't apologize or explain her bizarre behaviour. I felt so disrespected I simply walked out. I understand that boxing week can overwhelm some retail workers but I didn't see a policy about not photographing or texting in the store, and if I missed one there are certainly more polite ways of telling me and definitely more respectful ways of enforcing it. I went online to send a complaint to the owners and I see that same saleswoman is the manager! Lots is written on their website about the importance of professionalism but I believe they need to re-train Ms. Clowater if they want their whole team to be on that same page. Her unprofessionalism cost them an excited customer today.

From the owner: Keeping the focus on you, Spectrum Eyecare & Eyewear has provided effective eye care solutions in…read morethe Fredericton Area for more than 50 years. Our fully-trained and friendly staff strive to provide you with personalized services for complete patient satisfaction. We use up-to-date diagnostic equipment for comprehensive eye examination and have a team of 5 doctors who take the time to explain your eye conditions to you and recommend suitable treatment options. You can also count on us for trendy eyewear. Contact us for effective vision correction solutions to suit your needs and wallet.

Booked my first appointment online and no where in the site did they mention the required proof of…read morevaccine. Get to my 820am appointment and they turn me down for not having it with me. Idiots need to learn to run a business