My husband found out on Jan 23, during an exploratory heart cath, that he needed quadruple bypass…read moresurgery. He had no symptoms, but had significant blockages. We met with Dr. Douglas on 1/26, who talked us through the procedure, and made us very comfortable that he was the right man for the job. He was confident, but not arrogant, and had a sense of humor that put us at ease. We were given a binder containing lots of information!! What to expect before, during and after surgery. They had us come in on 2/1 for pre-op meetings. We were given the opportunity to ask questions. We watched a video about recovery. We met with cardio rehab and occupational therapy. They did labs and a chest x-ray. We were escorted by someone who had been through bypass surgery. What a great resource. The surgery was performed on Feb 5, and it could not have gone any better. Dr Douglas, and/or his PA's visited every day to make sure everything was going well. They even gave us a heart pillow on which Dr Douglas drew the bypasses that he had created. My husband was released from the hospital on Feb 9th and is recovering at home. Dr Douglas' nurse called to follow up and make sure he was progressing and to ask if we had any questions. I cannot say enough about Dr Douglas and his staff. He is the absolute BEST!!

Staff were friendly and super efficient. I was treated at my appointment.... With no long wait in…read morethe reception area.

My husband was referred to Keary Cardiac Services by another cardiac clinic. From booking to the…read morevisit at our home, Emma provided excellent service. I would highly receommended them and use them again if needed!

I'm 71-year-old male and had 2 90% blockages in my main artery. Dr Anthony Fung did it angioplasty…read morecoronary with stent and a angioplastic coronary with robilation on April the 18th 2024. I just want to let him know how grateful I am to him and wanted to thank him for what he's done for me. I'll always be grateful to him as well my family I cannot thank him enough what he did in my opinion is it absolute miracle and I can't see enough about him. My name is Richard Griffin and once again I'm very appreciative.

It was ridiculos to get this message from a receptionist when the line got connected with a live…read morevoice: we were very busy and call back after half an hour. The recepitonist didn't identify herself as Kingsway Medical Clinic on the phone. The receptinist remanind silent on the phone until the patient asked whether she has reached the right number. This was not acceptable. How could the receptionist ask the patient to call half an hour later because she was busy? If the patient had some issues to check with the doctor and the call was delayed, was the receptionist take the responsibility? Dr. Jackson Chu was marvellous. Other than his professionalism, rest of the clinic was running like a business. Some doctor even referred patients to get prescriptions from the drug store next door. Actualy, both the medical clnic and the drug store were connected via a short hallway though with different main doors. No wonder many good doctors working in this cilinic left.

My file was transferred to this clinic after Dr. John Paul Ng retired. You couldn't ask for more in…read morea doctor than Dr. Ng as took all the time in the world to address your problems on top of being highly skilled. He also made house calls and was a surgeon. This is a nice place. The good thing is that you get a choice of doctor's to see. Receptionists are generally professional and kind. Dr. Kim Chen is outstanding. He's young and understands modern medicine. Dr. Teri Tien saw me when he was away and she snapped at me; probably because she was super stressed and new at the practice. She left the room as I was talking. Dr. Eddie Wong is a different story. He treats the clinic like an assembly line and is not understanding of patients. + close to Metrotown and all it's pharmacies. + young doctor's leave's this place with room to grow. + kind receptionists + state of the art software. No more paper. - Dr. Wong detracts from the place. - place looks a little run down. - they generally have a time limit on each patient. It can get rushed where the doctor's will shoo you out the door in the middle of talking.