I came in as a walk-in patient, whom had never visited before, with wounds from a biking accident…read moreabout an hour before closing. By the time it was my turn it was already closing time but they treated me anyways, extending about an hour after their usual closing time. Dr. Stefan Sereacki and the front desk receptionist were incredibly helpful and patient, going above and beyond for me. The facilities were also very nice. Thank you.

I went to see Dr Todorovic back in the first week of June for a referral. I waited almost 2 hours…read more There was no one else there when I walked in! ---I think she must have taken a dinner break. Hey I understand docs need to eat too but she could have let me know so I could go have gone to dinner too and come back? When she finally saw me she was cranky and rude. She didn't bother to glance at my chart (she's seen me 3 times before this) and was asking questions like, how old are you? Where do you work? Seriously? Just glance down at your chart! A week later I she still had not sent my referral. I called back and was told that nothing had been done but that the receptionist would remind her. So then I called back a few days later and it had not been done! (I checked my phone logs to see my history) A couple days after that I was finally told that she had done the form for the referral BUT they didn't bother to communicate with the doc why I wanted the referral, more on that later... I then called the specialist clinic (Clinic #2) where i am to be referred and ask for my appointment date and I was told she will get back to me but know that it will be sometime in October. So I just forgot about it and figured my part was done. I had already jumped through hoops to get this appointment scheduled. I forget about it until late August and decide to call clinic #2 and check when exactly my appointment is as I never got an exact data confirmation. She tells me she never got the referral!!!!! Then I called back first clinic and she says she will call them right away. I wait about 10 minutes and call clinic#2. She hasn't heard from Una yet. I try again in another hour and a half and she still has not received a call from Una. So then I had to call UNA and she says she will call right away....again. About a half hour later she calls me back and tells me that clinic #2 will not accept my referral because they only deal with a very specialised subject and not what I need to see the doctor for. Also Dr T put down "throat pain" for the reason of my referral. I have never had throat pain outside of a cold/flu and I certainly did not ask for a referral for throat pain" Way to listen Dr T. Sooooo incompetent and so disrespectful. This is 3 months of my life. And me dealing with 3 months of pain related to my issue only to be back at square one. Aaaaargh Do not go to Dr Todorovic. Save yourself, life is too precious.

I've been with Gain Medical Center for over 40 years Dr…read more Huberman has been my practitioner. Although the staff may seem indifferent, they have never been rude as implied by other reviews. Appointments are always on time and I am grateful to have been a patient there and with Dr. Huberman for these many years.

I have been going to Gain Medical for over 40 years. Four and a half decades with Dr.D.Eddy and…read morebefore that, as a kid our family went to Dr. Lee. Dr. Eddy has always been kind, understanding, and knowledgeable to my family and myself. The reception staff have always been polite and helpful with bookings. As in a hospital, appointments are usually booked with priorities. I have never had a problem with any of the staff at Gain Medical. I wish all the staff and retiring Doctors, a happy, healthy future. Gail. H.

This review is for the walk-in service. You must line up at 7:30 to get the few appts they offer…read moreduring the morning and half the time the walk-in doctor isn't available. I've gone there about 4 times and was met twice with a sign saying 'no walk-ins today'. So frustrating. Switchboard is not geared for walk-in's either, last time i called to inquire about walk-ins i spent 15 minutes listening to prompts and calling back a few times to talk to get a real person. If you can make it past all the obstacles, great clinic. Wish they took new patients!

It all went well when I went there and needed them to help me out when my regular doctor was on…read moreholiday, great staff and friendly doctor

Convenient location, free parking block down. No need to make an appointment but still better to…read morecheck wait time before heading there The receptionist today was great, nice lady and quick to check you in. I called ahead and she was polite on phone too

In all honesty, I haven't had enough x-rays done to really gauge whether or not this is a super…read moreawesome over-all xray experience but what I do know is this place was quick, private and professional. When you go in bearing paperwork to get an xray done, they usher you into change rooms which (from having recently hung out in emergency at Van General) are super swanky for a medical facility. You get your own little change room, a bench to leave your things and a mirror so you can put yourself back together nicely (or take Instagram pictures in your awesome hospital gown...) The xray tech was super straight forward and speedy. Though, there was a whole, apron falling off/me awkwardly trying to adjust it while listening to instructions on how to do three things simultaneously while holding my breath... but the process was quick, painless and tops, 15 minutes total. The one thing I will say, is they don't really tell you what to do at the end. I didn't know if I had to sign something or submit a form and spent a good five minutes awkwardly hopping from foot to foot in the reception area before the tech noticed me and assured me I was done and could go. But like I said, xray newb so maybe this is the norm. All in all, pretty straight forward and painless 15 minutes at what could easily have been a stressful place.