The receptionist and the stuff are nice and helpful, and Dr. Benjamin Leung is very knowledgeable…read moreand well experienced and very nice.

My wife was referred there, after over a month not even a call to schedule appointment, when i…read moremanaged to find out the number and called thy tried to brush me off over the phone when i tried to find out what was going on, like we don't have that name on the file, than yes they have name, but wont have appointment for another 5 month and they never bother to call us to let us know...

My husband found out on Jan 23, during an exploratory heart cath, that he needed quadruple bypass…read moresurgery. He had no symptoms, but had significant blockages. We met with Dr. Douglas on 1/26, who talked us through the procedure, and made us very comfortable that he was the right man for the job. He was confident, but not arrogant, and had a sense of humor that put us at ease. We were given a binder containing lots of information!! What to expect before, during and after surgery. They had us come in on 2/1 for pre-op meetings. We were given the opportunity to ask questions. We watched a video about recovery. We met with cardio rehab and occupational therapy. They did labs and a chest x-ray. We were escorted by someone who had been through bypass surgery. What a great resource. The surgery was performed on Feb 5, and it could not have gone any better. Dr Douglas, and/or his PA's visited every day to make sure everything was going well. They even gave us a heart pillow on which Dr Douglas drew the bypasses that he had created. My husband was released from the hospital on Feb 9th and is recovering at home. Dr Douglas' nurse called to follow up and make sure he was progressing and to ask if we had any questions. I cannot say enough about Dr Douglas and his staff. He is the absolute BEST!!

The 'Columbia Medical Building' was the venue for a medical specialist appointment recently -- a…read morerather well-known venue from previous 'visits' over the years. Located within the Sapperton area of New Westminster, Columbia Medical is a 4-storey medical office building housing a variety of medical professional services. The building is very centrally- and conveniently-located to other such services within Sapperton. These include: the Royal Columbia Hospital (the emergency entrance to the hospital is located directly across the street), on Keary Street, the nearby Keary Centre and Royal City Medical, plus a LifeLabs med lab, and additional drug prescription facilities at a Shoppers Drug Mart and Save-on Foods Supermarket, each just a short walk away. If the family doctor refers us to a specialist at Columbia Medical, we know it is a great location, easy to get to, and handy to so many nearby additional services if/when required.

After finally a doctor accepted me in this clinic, I was happy!…read moreHowever, my consultations were by phone, and once I needed a doctor note, Michele the staff at reception, took my $60 payment for the DR note but insisted that I come personally to the clinic to pick it up. I was in disbelief ! She read the note and she knew very well that I am ill but refused to email me the note (??) Upon my insistence and explaining again and again that I am ill and cannot go anywhere, she finally said: "I will email the note ONLY this time as we do not offer this service" They charge $170 to fill few line on a form. They charge $80 for a very little tiny page. They charge $85 to $100 for missing appointments. I like my doctor he is a good man, but this clinic is very expensive more than any other that I have ever known. Yet bad service! It is a money making company NOT a clinic and no empathy whatsoever :(