They need to turn down the speed of the escalators . It was going so fast I lost my carry on and it…read morelanded at the feet of the person behind me .

Arrived at the airport for my 05:00 American Airlines flight before boarding time, the guy in front…read moreof me said he had been standing at the counter since 4:10 a.m. to check in his bag (which was already prepaid), NOT ONE AGENT CAME DOWN TO HELP, the Delta counter had multiple agents, no one in sight for American, we get upstairs to go through TSA and get to the counter and was told they can't take our bags due to the size, WELL WHY WASN'T SOMEONE AT THE COUNTER TO CHECK IN BAGS, the agent claimed that bags have to be checked in 45 minutes before flight (mind you this airport is smaller than a daycare), I asked her where is the sign and she said she will show it to me, she cancels my flight and send me back downstairs, she comes down about 15 minutes later with a sheet of paper and says it's policy, BUT IT'S NOT POSTED ANYWHERE IN THE AIRPORT, I typically fly from New Orleans or Houston but I decided to give AEX a try and that was a BIG MISTAKE, NEVER AGAIN, I'll take that long drive before I use them again, they are very very very unprofessional, I wish I could give them negative stars

My yeti filled with ice required additional TSA screening, and I assured them I was following an…read moreapproved travel hack protocol. The agent then put on fresh gloves before apologizing for having to open it up. I joked with her that I needed a pack of rubber gloves so I wouldn't have to use so much alcohol spray when traveling. She then offered me a few pairs of gloves if I wanted some. My flight was delayed, so I moseyed on down to the cafe to get a snack for the road. Lafayette airport has the best airport food ever. The server brought my food, & it was the wrong order. She went back to the kitchen to ask the manager to personally make it for me. Then she said I could keep the previous order and she also extended me 20% off of my bill. I tipped her handsomely, including some two dollar bills, which she got a huge kick out of. Stopped in their pristine bathrooms and thankedthe attendant for always keeping them so clean. We chuckled about how filthy airport bathrooms are, and she said when she travels, she has to resist the urge to clean up other airport bathrooms. I've said it before, but Lafayette airport is the best! Especially for international travel.

Love how they've remodeled the airport. The only complaint, as others have pointed out, is size,…read morewhich isn't necessarily something that's anyone's fault. I will say that this location tends to be consistently clean, and the new design has accommodated more comfortable seating/lounging arrangements that have truly elevated the space! Flying in from California is such a hassle. I've flown in primarily into New Orleans for the past decade because that's how inconvenient/expensive it is to fly into Lafayette. Sometimes what could fly me into New Orleans for $150 roundtrip may cost me $700 ONE WAY into Lafayette. It just doesn't make sense, and on top of that, the rental cars are more expensive as well due to a smaller fleet and less competition, as there are only 3 companies in their terminal, I believe. I do wish for expansion, as I will likely be flying back into Acadiana Parish the rest of my life to visit family and my hometown. It would make a huge difference in the quality of my travels into Louisiana, as my commute would go from 2 hours to 15 minutes if they could figure something out! The location tends to be clean, but I will say they need to get the rental car center together. There shouldn't be crazy waits on cars, especially with such a small fleet. The airport does what it needs to do otherwise, and I haven't had major issues outside of price and inconvenient rental car hiccups.

Great experience! Stopped in for lunch at Million Air. The gal at the front desk was very kind and…read moreprofessional. I ordered lunch (gumbo). Super filling and tasted great! There was a soft drink area, complimentary cookies and ice cream to top it off! Such a fun little place to stop. We fueled up the plane and then headed back home!

What a wonderful place to get gas and have a quick meal. They will pick it up for you and have it…read moreif you call ahead on frequency 122.95. The food is really good and the FBO is really clean. Super friendly people and worth the flight.

Lake Charles Regional Airport is tiny, and honestly, I loved that. It's clean, super easy to…read morenavigate, and everything just feels simple. There's a little bar/snack situation, but I wouldn't count on it for much. Other than that, smooth and stress-free. I'd fly in and out of here again without hesitation.

We flew in and out of Lake Charles Regional Airport and it was a very pleasant experience. It only…read morehas 4 gates and two airlines, but everyone was very professional and friendly. It's quite clean inside. Not very many places to sit when very full. There are plenty of nice benches outside. When we arrived, it was later in the evening but fully staffed. Even the bathrooms were still spotless. There is a small gift shop upstairs and only vending machines if you need a drink or a snack. When we left, TSA was a breeze to get through, even supplying me with a wooden cane to temporarily use to walk through the metal detector (because I couldn't take my metal cane through it). I really appreciated that. The people at the gates were pleasant and helpful as well.

Jerry took care of us and he was nice and efficient. The advertised price for fuel was much more…read morethan the actual price. - so ask - you may want to fill up here! Bathrooms were clean (though a little heavy on the toilet cleaner tablet scent for me)

We have them over at Ochsner LSU to deliver people to and from the parking lots. They are always on…read moretime and the service is good, as are the people driving them.

iShuttle is literally saving my "bacon" every day!…read more I needed a ride to get around Barksdale, AFB and now I have a great one. Before iShuttle was offering rides on base I was riding the Shreveport Sportran buses in and then having to walk 1.5 miles to my Squadron building and 1.5 miles back to the Sportran bus pickup location on base - most of the way without sidewalks or true walking paths. So iShuttle is now literally saving me from walking about 3 miles a day, in all kinds of inclement weather, and saving my shoes and clothes from the elements. The iShuttle employees are also all super nice and accommodating at all times. Thanks soooo much iShuttle Team, you've made my life so much better! It's truly a pleasure to be a part of supporting and ensuring your success.

Easy in, easy out. Would be nice to nice if they had free wifi since cellular service is on the low…read moreside for the area. More than enough places to sit if you had to wait and the they even have a small cafe to grab a quick biscuit n coffee on the way out.

This is a great car&driver service. Rico is responsive to texts and he is very patient (I booked 2…read morehours in advance for a ride home from the airport ... and then my plane was an hour delayed from Houston. Rico waited and had a smile on his face when we finally arrived). Highly recommend Rico & this service!

Was visiting Lafayette for festival and needed to get to the airport super-early. Received a prompt…read morereply via 3mail and then text. Seamless service and even the pre-coffee (for me) conversation was pleasant! Will use again next year for sure.

I'll just start off with everyone is soooo nice!! Legit southern hospitality shining through here…read moreat 6:00 AM. From the lady who checked my bag, to the TSA agents, to the gate attendants just wonderful people. I hadn't been to the Lafayette airport since they remodeled. It is so nice and clean. The bathrooms are very clean and modern with motioned sensors for the soap and water. They also serve French Truck coffee here, which is a fave of mine! Definitely recommend flying out of Lafayette if you have the option and it makes sense for where you are going!