We really enjoyed our recent stay at the Tempo in NuLu…read more The location was perfect - we could park our car ($22) and explore the neighborhood on foot - which we did! Once we got back to the hotel, we enjoyed drinks with a view at the rooftop restaurant (High Stakes), and then relaxed in our super comfortable room. I meant to get up and check out the gym in the morning, but ... next time. Coffee and a fantastic breakfast burrito at the lobby cafe was the perfect way to start the next day. Staff was friendly and welcoming!

We stayed at this fairly new hotel in the NuLu neighborhood this past weekend. The building was…read morewell-designed with a parking garage attached in the back. Parking was fairly easy within the garage and well connected to the hotel itself. The woman working the front desk didn't offer the warmest greeting, but our overall check-in was smooth. The rooms and hotel itself are well designed. Our only complaint would be that the bathroom itself was not super clean. There were a lot of hairs on the counter that appeared like someone shaved themselves, but it wasn't cleaned after their stay, which was a little disappointing. Womp womp. The location is ideal looking for those two explore the neighboring restaurants and shops of the neighborhood. It's also just a 10 minute drive from the heart of downtown Louisville.

This place is sooo cute! I almost got a room here after dinner just because! I was in town for…read moresome business staying elsewhere and had dinner at the bar. I had the steak and fries and it was perfectly cooked no sauce needed and the fries were addicting. I cleaned my plate! The service was exceptional! Sam, Umut and Jeremiah were absolutely amazing conversationalists and gave me great recommendations for Louisville nightlife which were very on point! I appreciate the level of service and hospitality from all three. Next time I'm town will definitely stay here and look forward to trying something else on the menu. If you want something fancy without the fancy price check it out!

I can't believe that I live in Louisville for so long and not stayed at The Brown hotel. This hotel…read moreis for the person who loves historic buildings, architecture, and exceptional customer service. My husband and I decided to spend our anniversary here. We got the romance package which included champagne, chocolate covered strawberries, a voucher for the restaurant, and late checkout. Our room was clean and spacious. The staff was extremely pleasant and helpful. We were always greeted with a smile by all employees. Erica (I hope I remembered correctly) the hostess at the restaurant went above and beyond and was sweet enough to take beautiful pictures of my husband and I. The food was amazing. We will definitely be back!

Upscale and chic hotel at downtown. Once you enter, you feel relaxing and welcoming by the staff…read more The restaurant at the first floor is buzzing at night and breakfast time is calm and quiet. Absolutely love it. The room is nice. The shower temperature and pressure are good. Toilet is in a separated room. The design is a little weird to me. Once you enter the room, you see the big sink with towel/lotions/hair dryer. I feel they could have moved that in between shower and toilet and free up the space at the entrance. Nonetheless, it's a good bathroom. Beds are comfortable. We have 2 beds. 4 pillows on each one. It has a street view facing YUM center. TV, refrigerator, coffee station, a little bench against the wall. They packed a lot of stuff in the room. When I put down our luggage, there's not much room to walk. Parking garage across the street (daily fee $22). once you exit, you will have to pay again. Valet parking is $47. Breakfast was wonderful. We got credits as Marriott members so didn't have to pay extra (order to made not buffet). The staff were all very friendly. Also many restaurants around the hotel. Very convenient location.

Connoisseur suite - roomy comfortable living space and separate bedroom…read more We did not ask for a handicap accessible room, and were given one without any mention. The only real impact was that the bathroom was split into a toilet room and a separate shower room, with a hall in between. Completely manageable, just a little odd. We were more put out that they'd not mentioned the change at all. We were also placed on the 4th floor, immediately above very busy and very loud main street. I've never been a fan of soft water, and they do treat the water, so bring a scrubber if you want to get clean in the shower. Several of the doors in the suite are sliding barn doors, which can be a bit loud and unwieldly. The room could be kept dark and cold and the bed was comfortable, so ok for a good night's sleep, they just lack any good foam pillows which we prefer. Failed to connect our device to the TV - the HDMI ports are accessible, but the TV throws some error message when trying to use another device and the message can't be closed without unplugging the device and restarting the TV. At least they have Netflix. An attractive hotel, I liked the style of the place, and the prohibition repeal theme. Just too many bumps to get them to 5 stars. At least there are several alternative high end hotels convenient to downtown.

This was my first stay at a Moxy Hotel. I have always wanted to stay at one and I finally did it!…read more Just as I was told by family and friends, upon entry there is loud music playing to get you hyped up about your visit. Check in is at the bar, no stuffy hostess station. So check in your room and order a drink at the same time! At this particular location, trying to bring your luggage in could be a challenge as there is no parking on site. There is a parking garage down the street. You can pay $25 for overnight or $35 for in and out access. That said, you have to double park, run your bags in, then drive down the street to park, so that's kind of odd. Also no valet if you are like me and used to that at hotels. The rooms are small. Kind of remind me of "tiny house" living. So don't come in with a whole lot of stuff, there isn't a ton of room but you have everything that you need. Also if you need an iron/ironing board, they have one on each floor near the elevators because there is really no room in your hotel room to have them. On Friday night the hotel has a DJ in the lobby! LOVE LOVE LOVE that! He would even take requests. You can dance down there and chat with other people just a lot of fun and bonus the bar doesn't close until 1am! There is also food you can buy (tacos) so when you are coming in late no worries food is there! Nice touch. Really enjoyed the hotel and looking forward to trying other Moxy's in other cities!

The good ... The people were friendly and helpful. When the…read morekitchen messed up my food order, the bartender gal almost apologized too much. I reassure her it was ok. I was a bit out off by the limited base hours. It's Louisville. Should've the bar open before 5pm on a Sunday? She explained that the bar is separate from check in and the kitchen or something, and they couldn't justify bringing in a bartender. Just makes no sense. How somebody that can check people in and pour drinks. It wasn't that just. The good ... Location. Convenient to Yum Center, downtown bars and restaurants, Roots 101 (super recommend this), and the Muhammad Ali Center (further but walkable). The bad ... The rooms. The rooms are tiny. Not much room for more than the bed, shower, and restroom. You definitely don't want to have 2 people. There's no place to lounge at all. My housekeeper didn't come a couple days I was there. My bed was never made up. But, I did come back to some fresh towels. We only stayed here because a group of us came from California for the Cal-Louisville game. Had I known the rooms were this small, I would have stayed elsewhere. But, I understand that this is their "thing," so I can't fault the hotel. If you're looking to save a little and don't mind a small room, this is a good spot. But, is your tastes are more for a larger room, stay away.

If you know me, then you know I love art and free and this is exactly both!…read more I go here any chance I get to see what new art pieces are put up and when you walk in there are pieces to your right then you go the left and there's a wall projected of live footage of you but with letters falling as if it's a mirror, very entertaining and interactive then you keep going down the hall there are pieces hanging up in the conference rooms and when you get the chance to go downstairs there are multiple rooms to go walk through and even the restrooms both upstairs and downstairs have art as well! Once I went when they had Korean based art and it captured the beauty of the oriental style in a modern look and there was a story telling room where each art piece told a continuous short story which was such a neat concept! Last night when I had visited my partner and I got greeted by Darrel the security guard and he was very friendly and accommodating! Art can make you think, smile, and even laugh! I'm glad I was able to laugh at the beaded and sequin piece last night, it's eyecatching and makes you stay for a while.

I'm very disappointed with the misleading advertising at this 21C hotel. We booked specifically…read morebecause they advertised "breakfast on us" with a one-night stay, but that's not what we received. Instead of complimentary breakfast, we were charged $36 for a breakfast card that only had $36 in value - so we essentially paid for our own breakfast. To make matters worse, when we ordered, a single dish cost $22, which meant the "free" breakfast card didn't even cover one meal per person. This feels like false advertising. If you're going to charge guests $36 for breakfast, don't advertise it as "on us" or complimentary. Just be honest about your pricing. I expected transparency from this hotel, and instead got a confusing billing practice that left a bad taste - and not just from the overpriced food. I would not recommend staying here if you're expecting the advertised "free breakfast." In addition the pillows are HUGE and the front desk had no other options.

This inn has so much character and is nicely maintained. It feels refined but comfortable at the…read moresame time, which is exactly what we were hoping for. Our room was very clean, and we appreciated the little touches that made it feel welcoming rather than generic. You can tell there's intention behind the design and the hospitality. We stayed in the guest house and made using of the dining room area to have a dinner night in. The breakfasts where delicious! The bed was very comfortable. If you're visiting Louisville and want something charming and memorable, the Louisville Bourbon Inn is a wonderful choice you won't regret.

I wish we could give this place a 6/5 stars!! My fiancé and I stayed at the bourbon inn while…read morevisiting for a concert and honestly, it was the highlight of our experience!! The most beautiful home I've ever seen and the best hospitality I've ever received. The breakfast was to die for, the interior design was exquisite, and the location was perfect. You will not regret staying here!!

While visiting Louisville, Kentucky for a music festival we stayed at AC Louisville Downtown, a…read moreMarriott hotel, and it was everything we wanted and more. The location of this hotel was everything - Right in the middle of Nulu, located by lots of food and shopping. Some really cute vintage stores and other boutiques right across the street! The staff were very friendly and helpful, especially when we asked for recommendations for nearby restaurants and late night pizza delivery. They had a nice, but overpriced restaurant downstairs near the lobby. They also had complimentary breakfast every morning. The hotel was very clean and felt extremely safe. Overall, we really enjoyed our visit in Kentucky and glad we stayed at AC Louisville Downtown!

Fabulous location. Plenty of parking. Hotel isn't fancy. But has everything you need. Nice bar…read more Clean rooms. There was a volley tournament in the area- would have preferred not to have loud high school kids shouting in the hallway- not the hotels fault. Had a lousy check in experience- but the rest of the employees were delightful.

We valet parked (~$50). The lobby / reception space is ornate and HUGE. The afternoon shift…read morereception man assured me that though our upper floor room was adjoining, he personally ensured the likelihood of the adjacent room remaining vacant during his shift. Tired as we were from a long days journey, we slept like babies because of his efforts! The room was fresh, spacious, clean and quiet. The coffee maker was a nice added touch. All fixtures and appliances worked well. The temperature control kept us comfortable too. We did not visit the evening reception or morning breakfast, however we were accommodated with a couple cartons of 2% milk for cereal we brought from home. So grateful for the stretch so we could maintain our travel schedule.

We were looking for a hotel that could accommodate our family of 4 without us being on top of…read moreeachother. The location was really great, right outside 4th street live. The hotel was very clean and felt very upscale. The staff was absolutely wonderful. Very friendly, especially the valet staff and the staff working in the breakfast area. I also was able to communicate with the front desk via text which was very convenient. Anything we requested was up to our room in a matter of minutes. We were also accommodated for a late check out which made leaving alot less stressful and allowed for extra time in the city that morning.

I'm a fan of the Aloft brand--modern, stylish, and reasonably priced…read more The downtown Louisville location stayed true to form: clean, functional, and staffed with friendly, welcoming people. They acknowledged my Bonvoy status at check-in, which I appreciated. I was told I received an upgrade, though it felt like a standard room--just on a higher floor. Still, no complaints. What really stood out was the on-site restaurant, The Corner. Unlike most Aloft properties, this one has a legit sit-down spot serving up a menu of 80 bourbons. A great touch for being in the heart of bourbon country.

Don't use a 3rd party to book this hotel. I used priceline. Booked Wednesday before derby week…read morebut couldn't make the trip. When I tried to cancel, priceline told me they would contact the hotel and request a refund since it was Thursday. Priceline said Alof declined the refund request. When I called the hotel they would not talk to me when I couldn't locate a bonvoy number and told me they couldn't help because I used a 3rd party to book. Seems unfair as I'm sure the hotel rented the room on their busiest week and I didn't get to use it but had to pay almost $1,000.

I was really shocked by the negative rating. Going into my trip, I was a bit irritated with the…read morehotel because they wouldn't let me modify my reservation to a group rate even though the rest of our team did. We got in late on a Friday night and could quickly tell there were a couple events being held. We were tired (close to midnight) but check in was a breeze. Staff very friendly. We picked self park. I drive an SUV and the low clearance was rather frightening but worked out just fine. Room was spacious, but the AC didn't work well at night. The view was beautiful. Amenity options for food and drink were great. Location was perfect. The only negative was an event being held resulted in fireworks at midnight. We had to be up at 5:30 the next morning so it was a bit much. (Gosh I sound old). Overall, I'd stay here again and again.

The hotel could have been a 4 or 5 but:…read more The TV set had no external connections, and not even a headphone jack, so there was no way to attach any of my hearing assistive devices. (I have stayed in over 50 hotels and this is the only one I have EVER encountered that had TVs with no available external connections.) Not only that, but the TV channel guide is incorrect. Like Channel 39 should have been COZI but came up as BRAVO. And several channels came up as unavailable. So not only couldn't I hear the TV, but I couldn't find the programs I wanted to watch, even with closed captions. When I arrived, the A/C was set at 66. The wall A/C - heater was efficient though and warmed up the room quickly (although it took a while to warm the shower area). And when I arrived and found the light switch, it turned on a dim night-light luminescent panel near the door. I had to feel around the room to find a lamp, and then feel around some more to find the switch. And there were only 2 lamps in the room near the beds, so working at the desk was nearly impossible after dark. Many of the aforementioned hotels welcome their guests with a free bottle or 2 of water. The Galt welcomes them with a $7 bottle of Smart Water which costs around $2.50 in stores. I couldn't find a luggage rack. All the other positive things others have mentioned are reasonably accurate, but I didn't use it's dining establishments. But the cold, dark, room welcoming me, and pretty much useless TV, and hardly any lighting were a disappointment. I've been in 2-Star hotels which were better.