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    Legacy Roofing

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Services - Legacy Roofing

    Gutter addition

    Gutter installation

    Gutter replacement

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    26 days ago

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    Gilstrap Roofing

    Gilstrap Roofing

    3.5
    (15 reviews)

    I have a LONG history with this company. And it will continue. They will assess your roof and make…read morerecommendations for best practices. They are not out to force a new roof on you. It is remarkable to have a construction company that has the customer's best interests at heart! They have roofed all three of the houses I've owned over the past 45 years.

    I would not recommend going with this group. I chose them because I was recommended by Wes who had…read moredone great work for me before. It started with the initial appointment where I had moved several of my patient appointments around to accommodate and make things work. They showed up much earlier than expected without notice and I had to move my first patient again, fortunately the patient was understanding. The person had my address wrong but I corrected it and they came. No big deal. From then on it's been one thing after another. The tarp I had placed before was rolling up in one spot after the visit. I called that Saturday and left a voicemail. No response but I get it, it's the weekend. I called again later that week, was told they might have space Friday. I ask them to correct the address again as they are still working on the estimate. Initially I was told the estimate would be faster but I get it, a lot of moving parts. Did not hear back on the tarp. Meanwhile I am working on getting them to coordinate with insurance. Somehow the wrong address and my name spelled incorrectly are sent to State Farm. At this point I'm a little frustrated, but they correct it and send. I ask about the tarp again the next week. I'm told it will be $350-$750 to install even though I already have one. They show up the next morning at 7:55am and start ringing my doorbell without confirming whether or not I will owe or that they are coming. I'm exhausted as I work irregular hours. They state on the phone there will be no charge. After they are on the roof for an hour I receive a call stating it is not due to them pulling it back and they will have to charge. The part of concern is untouched. Honestly, combined with the poor communication and a general sense that they do not want to be bothered I would not recommend them. They have not attempted to schedule with me, gone over payment options or done anything to prevent further damage. It's hard enough doing everything on your own, juggling insurance companies and dealing with repairs to have to deal with this kind of service on top. I decided I am going to start over with someone else and call to let them know. She demonstrated no concerns, no requests for feedback on what could have been done better, nothing. If I had this kind of behavior at my job I would not have a job for long. It isn't easy this far along in the process to start over, but I see no reason to continue. I'm not sure how they have this many good reviews, but that was certainly not my experience. I would recommend looking elsewhere. Gilstrap markets itself on values held since 1935, but those values either seem to apply selectively or are no longer in practice. Many of their clients appear to own multiple properties -- if you are an average person with a single home and *ONLY* a smaller job, don't expect to be treated like a priority.

    Legacy Roofing - roofing - Updated June 2026

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