very courteous and helpful this is my second car I bought through Drivetime at this location in…read moreWichita Kansas. The staff was excellent. I got special Ethiopian and repeat Customer and a tremendous Toyota Camry. Thank you, Drivetime.

From the time of first contact with this dealership it only took 6 days until we were driving down…read morethe road most of the days were because I lived 135 mi from them and had to wait till a day off. The energy is really high at this dealership they are out the police and will do all they can to make sure you are happy. From greeting you at the door to finishing and walking you through your car excellent experience. If you're looking for a newer model used car this is the place to go

Nice, friendly customer service. Ready to work s good deal for you. Nice, clean cars. Well kept,…read morelittle business on the corner. We came over to look at a vehicle that was almost like one we used to have. Salesman turned the car on, opened up the hood and all the doors, let the car idle and really sold all the features of the car. Chico's doesn't have a lot of cars, but the ones on the lot are nice, clean, well taken care of merchandise.

As usual, oil change went fine…read more Thank you to staff for noticing the tire issue that was completely unsafe (3 tires with complete tire - tread separation) and working with us regarding this problem and assisting us in getting it resolved. We understand this is not usually something you deal with on a regular basis. Everyone was extremely helpful with an issue that was out of the norm! Appreciate all of you!

Extremely disappointed. I bought a 2015 Chevy Silverado from this dealership, and within just 20…read moredays the A/C quit blowing cold air. A vehicle shouldn't develop problems this quickly after purchase, especially when I also paid for a costly service contract. This has been a frustrating experience, and I expected much better quality and customer service. I won't be recommending this dealership unless they make this right.

I purchased a vehicle from wessel family motors and ran into transmission issues on the warranty…read moreit said they cover 10% of the cost to fix it but on a handshake deal they said they would cover 50% of it and they held up to their word

From the owner: Our goal is for you to be so delighted with your vehicle purchase that you’ll come see us when you…read moreneed your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment.

DO NOT PURCHASE FROM CARMAX. CARMAX sold me a piece of junk. I purchased a '21 Ram pickup in August…read more2024. By February of '25, I had to have my cam heads and lifters replaced. In May of '25 my entire engine had to be replaced. I then had to have my radio replaced December of '25. CARMAX was not willing to make this situation right. Offered to purchase the vehicle back from me for 3K less than the original asking price and of course did not offer to take care of all the additional fees (7K worth).

I had a vehicle shipped to my nearest CarMax location with the intention of purchasing it upon my…read morereturn from being stationed overseas for a year. Time was incredibly limited as I had to report to my next base shortly after arriving stateside. I stayed in constant communication with CarMax, and they had clear notes in their system to hold the vehicle for a few days until I could finalize the purchase. Despite weeks of planning and coordination from overseas with banks, insurance companies and CarMax, I received a call on the day of the sale from the sales representative at CarMax informing me that the vehicle had been sold or shipped to another location. This was a vehicle I had carefully selected, and CarMax was fully aware of my situation and timeline. To say I'm disappointed is an understatement. I relied on CarMax to honor their commitment, and they completely failed me during an already stressful and time-sensitive period. This experience has been an absolute letdown, and I will never recommend or purchase from CarMax again. For a company that prides itself on customer service and transparency, they dropped the ball in the worst way possible. If you're a service member or someone on a tight timeline, I'd advise looking elsewhere to avoid a similar experience.

I am not easy when it comes to buying a new car. When it comes to buying two, I can turn into "The…read moreWicked Witch of the Midwest." It's a lot of money and a ton of details to decide upon. Our negotiation would hardly even qualify as that because the GM, our salesman, and the finance manager were upfront, honest, and problem solving for us the moment we ran into roadblocks. As a business owner, we have purchased at least 10cars at another dealership over the past 25 years, so we ended up at Eddie's due to an acquaintance and our son's recommendation. I didn't intend to stay--it was a courtesy visit. Their absolute integrity, genuine care for our best needs was absolutely remarkable. They gave us more care than we deserved and I will never forget how valued they made me feel.

Updating my review. DO NOT SHOP FOR A CAR HERE OR ANY EDDYS AT ALL UNLESS YOU WANT TO BE SCAMMED…read more After looking through our paperwork it seems the price offered via email from the "boss" was not honored, nor was the rate that was offered. Did not get the extra $1500 for the trade in, nor the down payment match they advertised. No where in the email did it say any conditions applied to receive the price, or interest rate. Was supposed to be 29,999. Sales contract shows 34,880. Seriously deceptive and scammy. The special financing was offered by VW credit, whom Eddys did not even run my credit though as I would see it as a hard inquiry. They went with a local credit union (who I was already pre approved for) I'm assuming because they get a kick back for sending the loans to. Was also supposed to get a call to schedule an appointment for interior warranty, never got a call. I have reached out to resolve the issue and was told "the paperwork can be confusing." Yet the new FTC CARS rule explicitly states "clearly and conspicuously". The only thing confusing about this situation is how I will end up paying nearly 60k for a Volkswagen Tiguan, would've got a NEW BMW for that! I have purchased cars from Walser (both Audi and Mercedes) and have NEVER been treated the way these "people" have treated me. Seriously, take your business to Walser or anywhere else the STEVENS don't have a hand