June 17th 2026
To Whom It May Concern,
We would like to recognize Assistant Property Manager Cassandra Wells for her exceptional kindness and dedication to the residents of Legends of Lindale.
On Sunday, June 13th 2026 our air conditioner in Unit 128D failed around noon. With the maintenance technician out of town, an outside vendor was contacted but never arrived. After learning of our situation around 5p.m. Mrs. Wells took it upon herself, on her day off, to come to the property with her husband, Chris. Together, they retrieved and installed two window A/C units so we could remain comfortable.
My wife is on oxygen, making a cool environment especially important. Mrs. Wells demonstrated genuine compassion, initiative, and a true commitment to resident care. She is a credit to Legends of Lindale and a wonderful example of service above and beyond expectations.
Sincerely,
Paul and Laura Hix
Unit 128D
Cc: Tom Welch read more