Would highly recommend Leisure Depot, I called them to ask for a recommendation to fix our leaking hot tub. They informed us we were still under warranty and sent Jake out to us. He immediately found the issue and fixed it. Jake was very knowledgeable and courteous. read more

KT makes my water sparkle! She is knowledgeable and easy to talk to about issues with my pool. I have always been satisfied with the results of what she tells me to do. read more

I have bought several different types of items from them over the past year. today I bought a "Big Green Egg". Great service, they were fast and efficient. i got a very good deal I would always recommend them. D Davis read more

Leisure Depot - The Green Egg XL that I bought! - Hot Tub & Pool Near Me - North Charleston, South Carolina

Stop in for a couple of rocking chairs. Jeremy was excellent in closing the deal. Will be back for additional purchases. Maybe a hot tub. Hmmm. read more

Came to check out a new hot tub and was immediately greeted by our salesman, Michael. Really can't say enough about how cool of a dude. Retired airborne ranger now selling high quality spas, grills, pools, and patio furniture. He was extremely knowledgeable about everything we asked about. He went into great detail about all of the options and features of each brand and model on the showroom floor. We weren't 100% ready to decide but knew it was an inevitable purchase. He asked us for a deposit so that the one we liked would be held and ready for delivery as soon as we closed on the new home. They are offering 0% for 12 months through Wells Fargo right now and the best part is they won't need us to begin financing until after the home sale. The other reviews are spot on. If you are looking for the best in customer service and outdoor entertainment and leisure, please check this place out! read more

Leisure Depot - The new spa! - Hot Tub & Pool Near Me - North Charleston, South Carolina

I just can't praise the service and commitment after the sale more for this company. We purchased a lower end spa to replace our old one at our rental beach house. They understood that we needed something durable with minimal bells and whistles. Simple and intuitive so that the guests could easy work it, and steered us to great affordable choice. They stuck to the delivery schedule AND went above and beyond afterwards. I'm sure that most installs have a few kinks... but ours proved especially challenging! Our old electrical lines didn't want to play well with our replacement spa. The electrician claimed it was the spa, the spa tech claimed it was the electrical. Turns out it was probably a bit of both. But I have to commend Leisure Depot for their continued service and support through out the whole trouble shooting episode and their commitment to ensure that the spa worked and was installed correctly. Despite numerous issues, they kept with it - always contacting me with a solution every time there was a problem. Their diligence kept the installation moving in the right direction and was critical to the ultimate success! THANK YOU! read more

Purchased what we consider to be a pricey patio set. Salesman was lovely. We realized the tabletop disintegrated/ broke apart, 2 months beyond what they said was the one year warranty period. It had obviously started before that, but we hadn't noticed since it was the underside, until it had ruined our cool deck patio. Completely breaking apart and staining patio! We paid a fee to have a new top delivered, as what they called "a gesture of goodwill". We were on top of it now and that new one lasted less than 6 months before breaking apart in the exact same manner. They were clear that it wasn't their problem and the new top wouldn't be covered. Such an obvious manufacturer fail that they wouldn't correct. So, a completely worthless investment. Salesman reached out via email to see if we still wanted to buy a hot tub, as we'd planned. Let him know why we would never purchase from them again. read more

Salesman was great, most product was good. Only had 1 issue and Leisure Depot will not work with you to claim warranty's. We bought a lot of outdoor furniture. Including a simple umbrella for $250+. That did not last 10 months. It had a 3 YR warrenty, thought we were good. Took it in, they did not want to inspect it. Wanted me to email pics, which they sent to manufacturer then promptly denied me? I went to BBB and said I want to bring in for visual inspection you can not tell by pix. They closed the case. This was a simple malfunction of an umbrella and they did NOT want to see it. You cannot tell by pix as i told them. I went to big lots and got one for $79, to be honest.... it seems like a better umbrella than the $250? The point is, nice store, good sales reps. Will not assist with Warranty's. So be careful. Very odd, its a simple umbrella where the middle piece fell apart? it will not stand up straight. Middle portion just came apart after 10 months Odd after spending $4000+ they would not look at a $250 umbrella to make it all good. read more

Leisure Depot - Hot Tub & Pool Near Me - North Charleston, South Carolina

We were able to look around without any sales person over our shoulder, and when we were ready, he was patient while we asked a lot of questions. Once we found what we liked best, we went to the sales podium and he made sure we got the best price. Delivery was only a few days. Most important when I noticed a break in the frame, I had a repaint less than 24 hours! read more

Leisure Depot on Dorchester Road in North Charleston is a great place to go for all things home and outdoor items. I really like their selection of hot tubs and furniture here. They make the process very easy to shop and get everything. The staff here is very knowledgeable and helpful. read more

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Leisure Depot is my go to spot for my Spa chemicals. We bought a Jacuzzi J235 Spa about 5 years ago! Leisure Depot did a great job with the delivery and install! All the Staff here are very helpful. I even get my Spa water tested by Leisure Depot. They have lots of outdoor products not just Spas. Great job Leisure Depot easy 5 Stars !! read more

If you purchase a pool, do not get the canister filter. It is a piece of junk. Go with either a sand filter or a DE. I have had nothing but problems with this filter. It is made of cheap plastic and after a while, even after you backwash, clean the canister or even replace it, it runs great for about 30 mins and then the pressure is almost gone. I cant get any help from the people there. At $150 a filter, it gets very expensive after while. read more

Super easy to work with and knowledgeable. We didn't end up purchasing although we would have liked to! They make it reasonable to purchase with interest free financing. They have hot tubs that can be salt rather than chemical, which I appreciated. They also have good deals on the big green egg. Maybe someday we'll have the extra money to do this and when we do, we will go back here. read more

Great experience working with Luke at Leisure Depot. He was super helpful in making us smarter about what was most important in a hot tub selection. No pressure throughout the process. He was patient and had answers to all our questions. We checked out a couple of other companies in the area and hands down we were most comfortable with Luke and Leisure Depot. Bonus was that they had our spa in stock! read more

I recommend these folks and I recommend you see Howie. knows his products and very patient. sam read more

We bought a pool last summer, not even close to a year! The fittings around the pump rusted very quickly. It took weeks of correspondence just to find that they will NOT make it right! Their warranty means nothing!!! DO NOT BUY anything from them! All they care about is the sale! read more

This furniture store has everything you need for outdoor entertaining! So much to choose from and the prices are incredible. We found a quality outdoor patio set, umbrella and a outdoor table/ice bucket and all within our budget. Sandy was very helpful and knowledgeable about all of the products and ask lots of questions about how we entertain to help us find the perfect pieces for our outdoor activities. White glove delivery for about $100! You can't beat that! We love this store and we will definitely be back! Highly recommended! Thanks for a wonderful experience. read more

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If you are looking for a pool, this is the place to go! The staff is friendly, knowledgeable, and will help you from purchase through upkeep and maintenance. They want your to be satisfied with your purchase and the staff goes out of their way to make sure you can enjoy it to the fullest! Being new to maintaining a pool, was intimidating at first, but they made it a very easy process. Couldn't be happier! read more

I was actually referred here by a big box store, that stated their furniture was on back order until mid June. I purchased replacement chairs for my outdoor dining area one day and they were delivered the next day! Jen was very helpful and friendly. Delivery service was excellent! I will be back and would definitely recommend them to anyone! read more

Nothing like good old fashioned customer service! Luke is the best!!!! Really knows his products and worked with us to get the best possible Spa for our budget! We bought a Hot Springs spa. We had a problem with the original tub and they took it back and brought us an even better one! The entire crew and staff was extremely professional and truly cared about us. I highly recommend this company and Luke! The Hot Springs Spa is incredible! WE are enjoying this so very much! Thank you Luke and Leisure Depot! THIS IS THE ONLY PLACE TO GO! THEY DO HAVE ALL THE FUN! read more

I have to say how disappointed I am in the service level at Leisure Depot. We purchased an outdoor set back in Oct, and the cushions developed issues fairly quickly, and now have developed black mold. I have called many times, promised calls back and nothing. I don't think they are going to like when I show up today with moldy cushions in hand in there showroom. Buyers beware... Update...finally had contact with someone, and they want us to pay for replacements of the cushions. I warn future customers, this unsavory business practice will be stopped. I will see them in court... read more

Great customer experience! We have been searching for the right hot tub/spa to replace our old hot tub we started our search at Leisure Depot two years ago. However, we did not execute the purchase because we had not decided on the new patio design and the installer. After going with Lowes and the Lowes installer, we were satisfied with our new reinforced deck. We went out to the SPA show this today to get an idea of what they were selling. We returned to Leisure Depot where we found a sale in progress. While admiring a couple of hot tubs a gentleman greeted us with a warm smile and hand shake. It was Howie Appelt a manager, after figuring out what we wanted from a spa and zeroing in on a smaller unit that we wanted. We told Howie about our experience at the SPA show and he asked how much they were going to charge for the similar spa there. Mind you my daughter in-law was loving on a different model with more bells and whistles. Howie proceeded to burst my purchasing bubble. He said that the sale price of the super deluxe model would be close to the Spa Show price for the smaller spa. Well that made the upgrade a no-brainer, Sold!! We are more than happy with the sale and extra care provide by Howie and will definitely be a repeat customer as we have made small supply purchases here in the past. We have constantly been greeted with warmth and respect; it pays off every time. read more

Bought a Hot Springs there, second Hot Springs, followed the brand here. Had some issue with the Spa but knew the product and stayed the course. Anna took over and made sure I was more than satisfied. I Can't say enough of how she went out of her way to insure our satisfaction. read more

My husband and I went into Leisure Depot in North Charleston and were greeted by Preston. We went in to look at hot tubs we have had a couple in the past but it was a while ago. Preston was very knowledgeable and a joy to work with! He answered any and all questions and concerns we had. We ended up placing a order for a Hot Springs tub and are very happy we did. Great store great staff!! read more

Howie and the folks down at leisure depot did it again. This is my 2nd purchase from them and it went very smoothe. They traded my old tub for a brand new one, scheduled delivery and the crane on all of that plus delivered my new patio furniture. Have been very helpful on follow up questions and needs as well! Thanks Leisure Depot! read more

YES! YES! YES!!!!! Go in. Ask for Jeromy. Everything in your life will be better when you walk out with awesome, COMFORTABLE, well made furniture. Do it! You won't regret it!!! read more

Our sales person was Luke and he was great. He gave us time and was very patient with us as my husband and I had different ideas on what we wanted. We finally made a decision and got a beautiful outdoor sectional and an umbrella. If you are looking for quality outdoor furniture make sure you stop at the Leisure Depot. read more

Big thank you to Luke! He was super helpful in finding our perfect patio set. Got us a great deal and made sure we were completely satisfied. Lots of inventory! Helpful staff! Can customize your own look for patio furniture! Good prices for great quality! And a perfect delivery system that brings it right to your home, sets up and takes away the trash. Can't wait to go back for a jacuzzi! read more

Leisure Depot is my one stop place for my pool and outdoor furniture needs! They have quality products at reasonable prices, they are able to work within your budget. There are so many variations of options and they will help you put a plan in action without being harassing salesmen. Larry Walker was the best! He was very knowledgeable, polite, and professional. I will return to my one stop shop because of Mr. Walker's personal care! Thank you Leisure Depot! read more

We love Leisure Depot! Huge selection plus lots more in stock. Ask for Larry Walker! He is honest and works hard to find the best deal. He steered us in the right direction with regards to a Green Egg/grill combo island and kept working to find out answers to our questions. Thank you Larry! read more

Me and my wife bought A pool package last may after buying the pool witch was fine but everything after not good leaks in the pool liner leaks at the pump the ground under the liner not smooth list goes on and contacting the store and talked with Anna no help at all everything was our fault I don't know how she has A job in customer service. I would not tell anyone to buy from this store very very bad experience. read more

I was excited to get my above ground pool installed. Jeromy my sales person was awesome informed me of what to expect. I did an above ground resin salt water pool 15x26x54. The installers took down my fence but never put it back up. I had to pay a someone to come put my fence back up. But as a pool company they should know that's very dangerous. UPDATED REVIEW: 8/2/17 I'm starting to regret buying from Leisure Depot. Bought my pool in late April by the end of June my pump died. Called to have it replaced under warranty. Charged $120 bucks even though I used their pool and electrical installers on the original install. End of July the pump has died again this time on wanting to charge me $60 bucks. Shawn their installer called and said he'd be here today around noon. I came home from work to a non working pump and my back wash on the filter is leaking. So I call Leisure Depot they say the tickets closed but the work isn't done and paid for the work 7 days ago still not fixed..... Highly Dissatisfied!! This wasn't a cheep pool I spent over 8,000 by the time I had everything installed. read more

I can't say enough good things about this place. Jeremy is wonderful. He gives great advise. I am writing this after having our furniture for three summers. WE LOVE IT! Best decision we ever made about furniture! We power wash it ever spring. Always store the cushions out of the weather. And it has lasted and looks like new. They stand behind their products, too. Don't buy cheap by quality from quality! read more

I had a problem with the installation crew. Basically told by Leisure Depot that it was between the installation crew and me. Wanted to give me phone #s of other crews but would not help resolve the issue. Pretty much passed the buck. Here is what I am left with. read more

My first communication was with Larry and he was great and made me get in my car and drive out there immediately. I then purchased a tub to be delivered within days. We had a little misunderstand, but the owner stepped in and was amazing - she was incredible and this is my second large purchase with them. They sent a Voitek onsite to install and help with chemicals and he was amazing. Prompt in calling, showed up early and was delightful! Continuing to communicate and find solutions is so important and I couldn't be happier! read more

Leisure depot is the place to go for really great outdoor furniture. The selection is great and the customer service is excellent! Ask for Larry Walker! He was very knowledgeable and did such a great job helping us find the right fit for our backyard patio. He has definitely made us lifelong customers. read more

Worst spa experience ever! I purchased my spa from here two years ago. First strike, the wrong spa was sent to my house. Had to wait a week before the right one was brought to me. Second strike, the thing started leaking about two months ago. I called and it was still under warranty. A technician/ warranty specialist came to my house to make an assessment. He said that the pump was leaking. Waited another week to get the pump and have it installed. One day later water leaks out the spa again, third strike!! Called to have the technician come back to figure out what the problem was, waited another week for that to happen. He brings another guy with him a week later. They both agreed another part was needed. Waited another week for the part to come in. Got a phone call from the new technician, said he would be at my house in 30 minutes. I get a call 30 minutes later, the guy went to the wrong address 40 minutes away!!!! An hour later he arrives at my house. He goes to install the part and ten minutes later he's preparing to leave, I said "is it fixed"? He said no I broke the part installing it....WTF!! He leaves, two weeks go by, no call from Leisure Depot at all. You would think that someone would call me after all this crap but no, I had to call about my part, talked to ANNA. She said the part was on order and it would take a week for it to come in. Great, I have to wait another week! Three weeks go by and still no call from Anna or Leisure Depot. I finally had to get in my car and drive to Leisure Depot. A young lady was helping me out while I waited for Anna to come back from helping another customer, wish I could have talked to them, anyway Anna comes in and says your part is on back order. A simple follow up phone call would have been nice!! The communication process has been downright atrocious!!! I was medically retired from the Army after serving 23 years. I use the spa for my rehab. I have not been able to do any anything since February, also I've had to use leave time from my job every time somebody needed to come fix my spa. I'm beyond pissed off!!! I'm posting this message on every review site also. I'm sure someone will call me now!! read more

I love this place! My wife recently moved to the Charleston area. With spring just around the corner, we were in need of outdoor furniture. Howie, the sales associate, was FANTASTIC!!! He was not a high pressure salesman. He was available as we needed. As for the stock and prices and Leisure Depot, they are remarkable. The prices were much lower than we anticipated and everything we purchased was in-stock. I will be returning any of my outdoor furniture needs. read more

Thank you Larry for helping me find the perfect sofa for the balcony at my new apartment! From service to delivery he was top-notch. This store has such a huge inventory that if you can't find what you need here you probably won't find it anywhere. read more

Leisure Depot - Hot Tub & Pool Near Me - North Charleston, South Carolina

This is the best place for all your outdoor furniture needs! We were able to find furniture for both our front and back patios. Luke was such a great help and very informative! I highly recommend this place! read more