Review: American Cruise Lines, American Song, June 5 through June 12, 2022…read more Our experience on American Cruise Line's ship the American Song was a wonderful experience. It was both relaxing, enjoyable, and fun to be pampered. The scenery of mountains, as well as seeing the Columbia and Snake Rivers was beautiful and at times breath-taking. We enjoyed waking up to sit out on our deck each morning to watch the sun rise as the world came alive. Each day, being lovers of history, we discussed, planned, and looked forward to our daily shore excursions, both planned and unplanned. Our meals were excellent and delicious. The crew was friendly, helpful, and anticipated every need. Hotel General Manager Kobi Du Preez was very friendly and although very busy with his hands on approach to operations, always made time to greet us, say hello, and offered helpful information or advice. Cruise Director Olivia Fiore, was fun, entertaining, and offered a lot of energy to activities throughout the day. What might have been a boring process getting off or on a bus, was made delightful as Olivia entertained us all with her clowning theatrics. Each evening we enjoyed Jason and Jack making our cocktails in the lounge and were delighted to listen to the evening entertainment by the talented Laura Sable and Bill Wiemuth with their beautiful and mesmerizing music. Our room was clean, well serviced, and comfortable. Kudos to the housekeeping for always keeping our stay, pleasurable, and well stocked. Overall, an excellent experience to see parts of America we've never seen before. The shore excursions were fun and informative. If you0're looking for a break from the mega-ships and want to explore America, we'd recommend American Cruise Lines.

My girlfriend and I took the American Heritage on the Mississippi River boat cruise, "Highlights of…read morethe Mississippi", May 28-June 3. It was an okay experience, but not above expectations. There were a lot of little things that happened each day that made me question the leadership of this cruise line. The staff were truly wonderful, but inexperienced and young. Most were 18-21 years of age. Very sweet kids and tried their hardest to please the needs of the passengers. But many had only been there a couple of days or a few weeks. There was a lot of miscommunication or lack there of. We would ask for information about where a certain lounge was and the young wait person did not know where it was. At the cocktail lounge, 2 different 'bartenders' did not know how to make simple drinks--gin and tonic and an amaretto sour. I had to tell them how. I asked how they could be serving alcohol since they were under 21. One told me the Mississippi River is 'international waters'...it it NOT!! A couple of the excursions were not planned well. We were told to disembark for a bus tour and the bus was not even there. We had to wait in the heat and humidity for about 10 minutes. Most of those going on this excursion were over 70 years old, many with physical limitations. There was no head cover or seating while we waited. Thank goodness water was available. The icing on the cake was the last day. We were told our bus to the airport would leave at 8 AM. We went for breakfast around 7 AM. An overhead page stated the LAST bus to the airport would be boarding at 7:15 and leaving at 7:30. We questioned the wait staff manager, but he did not know and no one was answering the walkie talkie. We asked one of the crew directors (?Jennifer) and she stated the bus would leave at 7:30 and no other bus would be there to take us to the airport. We rushed to our cabin to get the rest of our stuff and hurried onto the bus only to wait until 8 AM before it left. There was such a lack of communication I felt sorry for the staff. Thus, I do not plan to ever take this cruise line again. I had fun most of the time and the excursions were okay, but too many little things made it just an average trip. And for the price, it just was not worth it.

I used this service over the weekend for the first time. It wasn't bad at all…read more The departure ride the driver was late but the owner renewed my faith in their service. The return trip was on time and done by the owner. I know things happen but if I was going to the airport I might have missed my flight. If you have a trip to the airport every five minutes must be taken into consideration. Also, it this was a test run for me using their services in the future for business clients. Both cars were clean and I felt safe during this this time of COVID. I open to using this company again for a second go round. Thank you for your service - Sam

We had the pleasure of using Lexon Limo for the first time in March, 2018. We were going to…read moreAntigua out of JFK, and also had them pick us up after our trip from JFK back to Connecticut. They were terrific. Our driver both ways was Soufiane. He arrived 10 minutes early, was professional, courteous, and had everything under control. I can finally stop changing/looking for limo companies. Lexon sets their standards very high and it shows. Highly, highly recommended.