My wife is not a mechanical person. Her car died in the parking lot outside of Carquest in Salmon…read more She went in for help but nobody would help her put a new battery in the car. She bought the battery and put it in a shopping cart and walked over to Quik Lube where they installed it for free. Kudos for Quik Lube. This wp\ou;d never have happened at Napa. With 3 auto-parts stores in town, Carquest has gotten it's last order from me. I will go where people actually care.M

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Great reliable service. I had a lame situation and they were honest, prompt, and genuine customer…read moreservice.

They squeezed us in, fixed the issue on our SUV, and had us back on our way in less than thirty…read moreminutes. We were on vacation in Salmon, so we were very grateful! Highly recommend!

Tried scamming me out of 1k on our verbal agreement. When caught the salesman was incredibly rude…read moreover the phone yelling "you're just confused" at me. Asked them to send me my original sales agreement and they "lost it because it wasn't important" even though they're required to keep it up to five years. That document was proof they tried stealing from me and they conveniently "lost it". Ended up refunding me the money back, essentially admitting to guilt. Truck ended up having a bunch of metal shavings in the fluid and they didn't repair other issues they said they would fix with the vehicle either. Highly unprofessional, this would have been my third vehicle purchased with them I can only imagine how they treat new clients. Will never purchase from them again.

My wife went there to buy a battery against my advice. They had refused to replace two different…read morebatteries for me that were under warranty. They tested the battery and they kept saying this batteries good. It wasn't, it kept going dead. So I went down to Idaho Falls went into a battery place that handled the same type of battery they tested the battery and they said this battery is bad.So, they gave me a brand new battery under warranty. In time when that Battery did go bad, I went back to Orr again and Salmon and they said this battery is good. After hearing that, I was so disgusted I just went down to the auto parts store and bought a battery and put it in myself. Since then, no problems. Now comes my wife story. She bought a battery there about a year ago and she's recovering from a very serious illness in a hospital in Idaho Falls. The fourth day she was there she came out and went to start her car so she could get treatments for her medical condition, you guessed it, the battery was dead. She was completely stuck so she had to just go out and buy another brand new battery. I wouldn't buy popcorn off these bozos. I think the name has changed from or to something else but I'm not sure. You have the address at least beware.