1. Lennys Mobility

    1. Lennys Mobility

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    Williamstown, NJ

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    Updated 2 weeks ago

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    Bowman Home Medical

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    I called Bowman Medical and the woman I spoke to was patient, professional and proficient. She was…read moreso kind to me that I was overwhelmed. When I looked at other insurance approved providers they all were rated one star and had very negative comments so I readied myself to potentially deal with red tape and unpleasant people. Bowman was the exception. They had good ratings and nice comments. When I called I found out why. The lady at Bowman was so kind and caring. She made sure I got what I needed. When the delivery men showed up right on time they were jovial, professional and couldn't do enough to please me in placing the unit. The bed itself was new or indistinguishable from new and functioned perfectly. They demonstrated it and answered all my wife's questions and were not hurried or unpleasant. I would highly recommend them and will use them again if I have the need.

    Stay away. Go anywhere else. Bowman called to say that my prescription had expired and they…read moreneeded to contact the doctor for CPAP supplies. Ok, so they tell me they contacted the Doctor...... After two weeks or so I called to ask where the supplies were. Well, it seems they faxed the Doctor's office and they didn't get a response so no supplies. i asked if they intended to contact them again. "Nope, not my job" I was told. "You have to call them" When were they going to tell me this? Not sure they were. The guy who's name I wished I had gotten hung up while I was in med sentence, very unprofessional at the very least. He made clear he was not going the do anything else to move this along. It was my job. Glad he let me know because if I had not called I would have never known. This is not the first time this has happen. About a year ago I had a prescription issue......very rude.

    Core Care Technologies

    Core Care Technologies

    1.0
    (2 reviews)

    Took a prescription there to be filled, they said they couldn't fill it I'd have to call in…read moreinsurance company to find where I can get it filled at . Called Blue Cross Blue Shield and find out they Are on the list of companies I can use to fill the script from the Doctor. I go back with script and info from insurance. They then tell me I need more info from the doctor, tell doctor , he calls them personally and tells them what I need while I'm in the office . I go to the place to pick it up and they next more info.l and will call me... That was last August 2018 I'm still waiting for the call

    Core Care doesn't deserve Any stars! I went there on a Monday with an RX for a nebulizer. I filled…read moreout the necessary paperwork and they told me it would take a few days for my insurance company to approve it. On Thursday, I still hadn't received the nebulizer or a phone call. I called them and was put on hold for over 30 minutes and then called on another phone to see what was happening. They told me it would take a few more days. On the following Monday, I called them again, and was told they had no paperwork on me or my RX. Luckily, in the meantime, I found someone to lend me theirs. My daughter rode to Core Care to find out what was going on. She was told they must have lost my paperwork and I needed a new RX. They also told her the approval from the insurance company takes about 25 minutes! Why did I have to leave my RX and made to wait over 1 week!! If this is how they run their business, THEY SHOULDN'T BE IN BUSINESS!!!!

    The CPAP Shop

    The CPAP Shop

    3.6
    (164 reviews)
    $$

    5/26/26 update - CPAP refunded my $$ and I really appreciate it. That's all I wanted. My dream…read moremachine is fantastic. Travel products are not for me, too weak wrt pressure. Kudos to CPAP for stepping up. I'm a big fan again. Pathetic "travel" product has only 20% pressure of my dream machine. New travel unit does ZERO for my sleep apnea. Light, cheaply manufactured, worth maybe $40 bucks yet sells for $500! Then I send it in for a refund, thinking I'll buy a non-travel unit-and the 'cpap support' team says no refund bc I did not include all original packaging. I did not return all the cardboard so they say no refund whatsoever. They're sending the pathetic plastic garbage back to me. Cpap shop is horrible! List me as a customer!!!

    Been ordering from the CPAP shop since 2002, today was the worst customer service I have ever…read morereceived. The customer service had no knowledge on what to do on what appeared to be a malfunctioning web page. I could not complete the order until I finally just started clicking every possible combination of choices until the order button activated and sent the order through. Last night the ability to upload a script was not functional, but appeared to work today. Customer service was able to confirm they got the scrip, but absoultely nothing else - after waiting 45 minutes to get a response from customer service. Very clear that all customer service is trained to do it take orders, they have no training on anything else in the system. Through the web site, I had the ability to order the item through Amazon and use their no interest payment plan, customer service informed me that they did not have that ability. Waiting for machine delivery to evaluate more. Just completed this review and went back to my email, follow this timeline: 1:15 PM confirmed with Customer support via phone they had received my script. 1:30 PM Got and email my order has been received including an order number. 2:01 PM Got another email saying they did not have my script! From a noreply email address - really - what kind of company is this?

    Lennys Mobility - mobilityequipment - Updated July 2026

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