While planning to move to Northwest Arkansas from another part of the country, I looked for realtors and found Lenore Cottrell listed on a realty website. I chose her based on her recent sales, visibility (presence on realty websites), professional appearance, and positive reviews from others. I sent her an email and she called shortly after to discuss our plans and what we were looking for. After meeting with her and her partner Paul soon after, I knew I made a good decision in choosing this team. Advantages of working with Lenore include: * Receptive: Many other realtors presume to *tell* their clients what they need, and are often way off target. Lenore asks questions and listens to what clients are looking for so that she can search for and find exactly what they need. * Patient: Finding a new home or selling one can be a lengthy process. Lenore worked with us throughout the entire process, even through seeing numerous properties over several months. * Energetic: Lenore brings drive and motivation to the profession. She's ready to work for her clients and is always on top of things. * High-tech and Innovative: Realty has evolved and is constantly changing. Lenore stays on top of emerging technologies. She utilizes most major realty websites, apps, and electronic forms. She often lists her properties with video walkthroughs and interactive 360 degree tours, which provide a much more thorough homebuying experience. * Organized and Fast: Lenore manages electronic files for everything, and can quickly reference and retrieve files, documents, and correspondence as needed. She can generate a contract or other document quicker than I have ever seen and still precisely accurate. Don't take this for granted! Many realtors can take hours to generate a basic contract. * Thorough and Detailed: Lenore demonstrates that an agent is and should be YOUR representative. She handles all communication, negotiation, and deals with issues with grace and professionalism. She and Paul can notice details and issues on a house that most others wouldn't, and can give helpful feedback based on their client's criteria. In conclusion, I whole-heartedly believe Lenore and Paul are the absolute best realty team in NW Arkansas and the only team I contact for real estate needs. If you want to buy, sell, or rent a property and you need it done right, go with Lenore! read more

We would like to share the following wonderful experience we have had with Lenore! Moving to a new state is overwhelming. You have to find a new dentist, doctor, insurance, etc., let alone trying to decide on a realtor. We were unfamiliar with the entire process of buying a house, as we had lived in our old house in Wisconsin for 20 years. Lenore had found an amazing house in Arkansas for one of our family members, and they recommended her to us. At first we were doubtful when Lenore stated she could find us a house in one day; however, we decided to make a trip from Wisconsin to Arkansas, hoping Lenore would find us a house. Sure enough! After our first day of looking at houses, the very last house we looked at, indeed, was our dream home. Lenore not only kept her promise of finding us a house in one day, but we had an accepted offer the very same day! Words can't explain how happy we were. As we looked at houses, Lenore was incredibly knowledgeable in everything from electrical outlets to location. She helped us through the whole process, pointing out items of concern as we were looking through the houses that otherwise we never would have thought of or noticed. Lenore recommended a home inspector, gave us many references to the whole home buying process, helped us fill out paperwork, sent us reminders of what needed to be done, and responded VERY quickly in all interactions (at times from out of state). Lenore always had good clear answers to our questions, negotiated well, ALWAYS with our best interests at heart, and truly cared about us as individuals. Lenore made the entire process so easy and enjoyable, and quickly became our first friend in Arkansas. We have now been in our beautiful new home for one month, and we still keep in contact with Lenore. We can not say enough about how grateful we are to Lenore for finding the home of our dreams. We have met many of our neighbors already, and we feel we are truly at home here in Arkansas. We definitely will return to Lenore for any future realty needs, and we highly recommend Lenore as a realtor whether you are looking to sell your house, buy a new one, or both! read more

My husband and I began working with Lenore Cottrell in 2018, trying to find the perfect "next" home for us.  We were not in dire need to sell our home; however, being empty nesters, our current home was not ideal for us anymore. Finding and buying the perfect home was not an easy task, but Lenore never gave up. She always called us as homes hit the market that she knew was our style.  She makes a point to know what style her clients are looking for. Her communication with us was by far the best of any realtor experience we have found previously.  Knowing we were very picky about quality, every time we viewed a property, she would make sure we saw things that could be a potential problem due to the quality of construction, finishes, appliances, etc. Lenore was always working to ensure the purchase of the new home, and the sale of our previous home was a success.  She always focused on answering any questions we had or would give us great advice. After the contract was signed she was consistently ahead of the process. She would send out reminders of items we needed to accomplish before the next step.  She continued after the sale as well. Thanks to Lenore, we are now in a beautiful home, and she helped us sell our previous house in less than a week and closed above the asking price!  She was there to give us pointers on what improvements to make and put us in touch with a wonderful home stager. She is very knowledgeable, professional, and passionate about her career.  Not only did she work patiently with us for the past three years, but she also helped our son build two homes and sell one.  Overall, she goes above and beyond for her clients because finding the perfect home meant more than just closing the deal.  For these reasons, we highly recommend Lenore Cottrell with The Brandon Group without any reservations. read more

Lenore was an AMAZING Real Estate agent! We first met her looking at houses that we thought were nice, but not quite what we were looking for. She gave us great tips right off the bat of what to look for and what should be included in homes, new and old. After a couple of houses, we parted ways and made a date to look at more houses later. She then contacted us soon after parting ways and asked if we had time, if we wanted to check a few more houses out, and we did. So, she searched and came up with a list of houses, and we sent her a couple we wanted to look at as well. She was so accommodating to helping up and getting permission to look at certain houses we wanted to check out. We ended up at a house that I fell completely in love with, and my husband liked, but didn't want to show too much enthusiasm for ( ). Lenore listened to what we wanted and gave us advice on things that we either didn't know about, or even thought about. Her husband was also with her and was very helpful in checking the house out and offering advice as well. Lenore then asked if we wanted to keep searching, but in my heart, I was done looking. She then helped with getting the offer ready and submitted it very quickly. Buying a house is such a big deal, especially with us as first-time homebuyers, but Lenore made the process so quick and easy, that it almost felt too easy. We closed on October 23, 2017 and are so happy in our new home. It is more than we ever imagined, and we got it way sooner than we expected! Lenore made sure that she kept in contact with us constantly and would let us know of changes as soon as she heard about them. She is very thorough and does her job well! We love her and what she did for us, we will be forever grateful! If you're looking for a great agent, she is right here! Thank you so much, Lenore! read more

Lenore was an incredible realtor throughout my first home-buying experience. From the very beginning, she was supportive, knowledgeable, and always willing to provide guidance when I needed it. She handled all of the planning, coordination, and details, making the process feel far less overwhelming than I ever expected. As a first-time homebuyer, I anticipated a complicated and stressful experience, but she made everything as smooth and seamless as possible. She took the time to explain each step, answered my questions, and always made sure I felt comfortable and informed before making decisions. What truly sets her apart is that her support didn't end at closing. She still checks in, remains available to answer questions, and helps with things that I may have forgotten or overlooked as a new homeowner. That level of care and dedication speaks volumes about the kind of person and professional she is. I am incredibly grateful to have had her as my realtor and cannot recommend her highly enough. If you're looking for someone who genuinely cares about her clients and will make sure you're taken care of every step of the way, Lenore is the realtor you want by your side. read more

Starting with first point of contact, Lenore's strengths made our communication successful. Lenore Cottrell is responsive, knowledgable, a brilliant researcher, and provides years of positive energy and expertise to the buy-sell process. I purchased an investment property via Lenore's Concierge Realty in 2023. Now, I am working with her to purchase my dream home. I recommended Lenore to a friend's mom who listed her home for sale AND purchased a replacement property via Concierge Realty. Excellent results for all of us. Lenore's kind, honest, no-nonsense approach makes her a stand out in the Real Estate field. She is also generous with her time, feedback, and professional contacts (of reliable local service providers). Finally, her market analyses are uniquely tailored to your needs, and her negotiation skills are peerless. Thank you for helping us succeed, Lenore! If you are ready to achieve your Real Estate goals in NWA, give Lenore a call. Best wishes, Kate read more

I just have to give a huge shoutout to Lenore - our incredible real estate agent who helped us sell our old place and buy our dream home! Lenore was seriously amazing - always friendly, professional, and had our backs throughout the whole process. Lenore really knows the local market and gave us some amazing advice on how to get our old place sold quickly and for the best price. And when it came to finding our new home, she totally understood what we were looking for and showed us some incredible options. Through every step of the process, Lenore was always available to answer our questions and keep us in the loop. She made everything feel so easy and stress-free. In the end, thanks to Lenore's top-notch negotiation skills, we were able to close the deal on our dream home. We couldn't be happier with how everything turned out! If you're looking to buy or sell a property, I highly recommend getting in touch with Lenore. She's seriously the best! read more

I have read that among the most stressful things you can do or experience, buying a home is number one, even above death of a loved one and divorce. That simply wasn't true with Lenore Cottrell as our Realtor. Having a friend buying a home at the same time as us, I had an excellent comparison model to use and Lenore came out on top every.single.time. She listened to you when you talked. She was punctual, didn't push any agenda, fights for what you want. She is extremely easy to talk to, and the most important thing to me - whenever we had questions and had to communicate via text/email she replied within seconds. Buying a home might be stressful for so many reasons but I will never know what those are. It was such a wonderful experience for us and I'd be remiss if I didn't give 100% credit to her. My wife and I highly recommend her if you don't want white hair and a heart attack in your 30s. Thank you so much, Lenore! read more

Lenore was a pleasure to work with throughout our entire process!!! She was available to answer any questions with a very flexible schedule! She and her husband Paul go above and beyond to make sure things are done correctly! They were very knowledgeable and had excellent advice on what we needed to look for and expect with certain homes or neighborhoods. Lenore made it painless and was constantly up-front and honest with us the entire time. Paul is absolutely fantastic because as you are looking through all the potential homes, he is the one searching the home inside and out looking for any potential defects to the home and looking at all the structural components. They make a fantastic team and one is truly lucky to be able to work with them. We closed on our house yesterday and it was possibly the easiest transition thanks to their help. Thanks for a great experience!!!! read more

First, we would like to thank Lenore for an incredible home-shopping experience. Lenore is very enthusiastic, caring and NEVER steered us in the wrong direction. She is a professional with a lot of expertise in the real estate business in general and the local market in particular. Traveling over 500 miles one-way, numerous times, from Texas to Arkansas to see houses was not an easy task. Lenore always made the time to accommodate our schedule and show us, as many houses as we could handle, on such a short notice. Her communication skills are beyond reproach; always responding to her e-mails, texts and phone calls in a timely manner, providing all the information we needed as well as any pertinent advice. BEST REALTOR I HAVE EVERY MET. Second, we would like to thank Paul, Lenore's husband, for always being there, assisting us and being proactive in our showings. read more

Lenore Cottrell is a real estate angel! Alexie and I are incredibly lucky to have been put in touch. After dealing with multiple agents in our quest of buying a home with a extensive work schedule we weren't receiving much help or timely communication. The first day working with Lenore she accomplished more for us than the others in total. She is here to work for you and does a phenomenal job. If you feel your not receiving the dedication from your agent then look no further. You need Lenore. She is extremely professional and has an incredible attitude amongst frustrations. Thank you Lenore so much for all you've done. Helping make our dream come true and showing us how a truly respectable agent handles things. Definitely recommend to all and will be using you again in the future! Sincerely, Brexton and Alexie read more

The start of our home buying adventure was a disaster. So many unanswered questions and a lot of confusing frustration. Then we started working with Lenore. From the moment we first met with her our frustration and stress were gone. Lenore was there every step of the way guiding us and ensuring that we were getting exactly what we wanted and needed in a home. She made the process enjoyable and exciting and was very informative of what we needed to get done and helped with any and all questions we had. Sometimes before we knew we had the questions. Anyone looking for a friendly, experienced Realtor should definitely give Lenore a call. You won't be disappointed. She got us our dream home faster and simpler than I could have imagined. Thank you Lenore for everything you have done for us. read more

Lenore was the best thing that happened to us. She was referred to us by a friend and boy am i thankful that i took the advice to work with Lenore. Home buying is a stressful and overwhelming process for anyone but as first time home buyers it was more so for us. Lenore was extremely helpful and helped us to a smooth closing. She is honest and straightforward, which i like very much. She paid attention to small details which we as inexperienced home buyers would have overlooked. She not only helped us through closing but offered great customer service post closing as well. She was always reachable and was prompt to respond any time of the day. I would recommend her a 100% to anyone looking for an honest, trustworthy and detail oriented real estate agent. read more

From the very first house Lenore showed us, she and her "assistant" (Paul) zoned in on details in pointing out concerns/attributes, and offered valuable perspectives on the Bella Vista area, as well as life and atmospheric details of Northwest Arkansas and lake life. Their thoroughness, thoughtful considerations and attention to our list of desires/needs, and non-rushed time, were much appreciated and allowed us to find a home in only two days! Lenore was extremely professional and honest in guiding us through the purchasing, inspection, and closing process, and continues to be available with her kindness and contacts. Her warm personality represents the lure of our choice to move to this region. Thank you Lenore and Paul! read more

Working with Lenore at Concierge Realty was such a pleasant experience. Our family first met Lenore when she was the sellers agent of a house we were buying. Our realtor ended up ghosting us immediately after closing and we still needed help with a few things. We reached out to Lenore and she stepped right in to help. She's been such a blessing to our family, and we've use her services for 3 new closings since. I highly recommend using her for all your realty needs. She communicates promptly, and always has time available. She's the best I've worked with in her industry. On a scale of 1-10 she's a 100! read more

I have had the pleasure to work with Lenore and her husband Paul now for a second time. The first time was when my daughter and son-in-law were looking for their forever home and found it with Lenore's expert guidance. And now, Lenore came through again with the sale of my Mom's home out on Beaver Lake. She took the time to guide me through this difficult process with compassion and yet retained a high level of professionalism. Lenore was always available and kept an upbeat, can-do attitude. I would highly recommend Lenore to anyone looking to sell or buy a home. read more

My husband and I started the house hunting process with another realtor that just was not working out and was causing more stress. My friend recommended Lenore and her team, and it really changed our home buying experience! Lenore, her husband, Paul, and their team, were amazing and really helpful throughout the entire process. They were open, honest, and genuinely put our best interests in mind. The market is difficult right now, but Lenore was so reassuring and made everything as stress free as possible! We cannot thank you and your team enough, Lenore! read more

Lenore was amazing to work with. She walked me though each step of the process and was patient with all the questions I had along the way. She would always point out to me what to expect next and what to look out for. She is very personable and responsive. I had to travel internationally right before closing and I was stressed out about if it would cause issues. She worked with me before and during my travel to make sure we have all needed documents and information in place. I'm glad to have worked with Lenore for my first home buying experience. read more

Lenore was an absolute pleasure to work with. Right away she stood out from the rest of the real estate agents that we reached out to. Taking the information that we initially gave her and targeting properties that only made sense for our needs. I really appreciated her attention to detail and fast communication. Lenore and Paul are a great team and truly go above and beyond for there clients. I'm happy to say that we don't need to look any further for any of our future real estate needs in NWA! The Ortiz Family read more