The communication was outstanding. This was my first time using a driver to the airport and it…read morewon't be my last. Jason is a pleasant man and appreciated hearing from him confirming the day before each ride and when our plane landed. Everything was seamless

We needed to book transportation to JFK Airport. Berkshire Journeys replied to our inquiry quickly…read more Their price was much better than other local options. We haven't taken the trip yet but expect Jason's service to be top notch, as it was for others that we know who used him. I'll update my review if not.

Devin was excellent in every way! He presented in a very professional manner with a sparkling clean…read morecar. He offered great and constant communication throughout and was lovely. Thank you, Devin

Devin was recommended by another provider who wasn't available on our requested dates. We were so…read moregrateful for the referral! Devin arrived at our home right on time to take us to JFK. He is a safe driver, with spotless vehicles, but best of all, such a pleasant gentleman to ride with. He also picked us up upon our return to JFK monitoring our flight's arrival and communicating the pickup point. Highly recommend!

This business is a scam. Do not use them. Danielle took our money and confirmed than never answered…read moreour calls for three days. And on the sked day of pickup, she never even sent a driver and refused to refund us $320. NEVER trust this company. And I will continue to post reviews and notify local hotels to warn others of their poor biz practices until this business can redeem itself. Next stop- the BBB and Chamber of Commerce. then the local paper. Save yourself the aggravation and call a taxi to wherever you're going. this biz cannot survive doing business like this!

Danielle and Ramona were lifesavers! I was stuck in great barrington and I'm not from the area so I…read moredidn't know how to get back to the city and Danielle was really helpful and knowledgeable. She arranged a last minute ride to Wassaic so I could make a the next train. Would definitely recommend if you're in the area!

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

Great ride, on time and very clean. Will book again, very safe driver explain everything on how to…read moreuse TVs and radio to have a good time

From the owner: J&M Limousine is Connecticut’s premier luxury transportation service, proudly serving the region…read moreand beyond. With over 16 years of professional driving experience, we specialize in delivering exceptional service for graduations, weddings, airport transfers, proms, and more. Whether you're celebrating a milestone or need a seamless ride to your destination, our commitment to reliability, elegance, and comfort ensures an unforgettable experience every time.

Albany Airport Taxi abandoned my son late at night at the Albany Rensselaer train station when his…read moreAmtrak train was delayed. Then they still charged us $340 for a trip that they did not do. We had to drive 1.5 hours to pick him up while he waited alone late at night. I have never heard of a taxi service that does not wait for a delayed train or airplane. Not only is this egregious customer service, it is a safety issue to abandon a client late at night

I called to schedule a ride, and the operator named Senior was extremely rude and cancelled the…read moretrip when I told him I had some reservations and wanted some clarification about the company.