So this is now my 2nd posting because, the owner Paul, does not want my post here and keeps…read moredeleting it as though it never happened. I will post it everyday. TBH The owner's wife is very accommodating. If I could POST ZERO Stars, I would. The husband/owner is an absolute piece of crap. Let me explain. I called to reserve a spot for two nights and the wife graciously tells me there is one spot open on the river. I tell her great, without asking the price and reserve the spot on Thursday. I call back and explain I would like to drop off my rtt trailer 6X6 in my spot early in the morning 5am (without setting up) and on the other end of the phone is a booming voice the F*U*K he will and he goes off for about 2 minutes. Now mind you this is not my first time doing this, yet this guy continues to berate me over the phone, then when I ask to talk to him he says he was yelling at his wife. Ya OK. So I tell him that I was planning on driving almost three hours to fish the Deerfield with my son and ask to drop it off in the spot. YA YA whatever is his response. To be accommodating, I do not leave as I wanted to arrive at 5am as he didn't want me to disturb his other guests, yet wants to charge me for the first night even though I wouldn't be there. We arrive at 7am and wait until I see lots of campfires going and people walking around. At 7:15 I call the office line and he is angry already, saying I woke him up and that check in isn't until 12:00 noon, even though I have been charged for the previous night and had permission to be there at 5am by him and his wife. This guy lets me drive almost three hours with my son, then gives me wrong directions to my spot and drives down LOUDLY saying are you down driving all around my property. I calmly explain I used the directions they gave me and they sent me the wrong way. He then states that we won't be doing this again to which, I said what again. You are right. Then he says you can leave. TBH I was thankful, as the spot he "gave" us was sandwiched between 30+ other tents along maybe 250 foot stretch of river front, all of which were awake and up cooking and getting ready for the day. You are right on top of one another, so much so you can hear others' conversations just sitting there. I said no problem, just give me a refund and I will leave. F*u*k YOU. I will call the cops if you don't leave. Apparently he was waiting to kick me out knowing I was driving the 2.5 hrs+ to the camp site with my son, because when he said he was yelling at his wife, I said that was no way to speak to his wife, with a 1st time customer on the phone. So I drove to the office and called the number to get my refund, at which time he drove up, as I am calling out to him he looks back and slams the door and refuses to pick up the phone. Drove about 15 min toward N. Adams and expailned the situation to a couple of people asking for another campsite, both locals pointed me to two other sites, but both had similar experiences with the owner, husband - not the wife. Choice and descriptive words about him, my GOD! Locals know him I guess. Still had a great time in Western MA - went out to N Adams and fished the Hoosic - caught five brookies and 1 brown all natives. Spent the night near Sawyer Pond VT and found another FREE places to camp almost like RTT in the wilderness - State allowed. I got my money back by doing a charge back. If anyone has ever had an issue with this guy, all you need do is call your credit card company explain the situation, and if no services were received the Credit Card Company - against his will, will pull the funds and place them back on your card, even with his NO REFUND POLICY. He will then get charged a "CHARGE BACK" which costs him an additional $25-$50 per and he gets a mark against his VISA/MC account. Customer have rights and he cannot steal your money. So in the end, He lost $50 plus two night rental fees, for his effort, and we found a new campsite and fishing spot. Turned what could have been a terrible time into an adventure and made some good memories!

Disrespectful ownership, small portions for the price…read more Service forgetful. No refill water, no check up after foods served. " Waitress" server ? Verbally assaulted by owners wife after departed buildin while my 13 year old son and i were in parking lot, Owners wife seemed to be in a heated rage. As I was honest on serving portions and service, I was aggressively and verbally attacked in front of my 13 year son who had just won an outstanding ball game for the local high school. Found the management/owners wife to be rude and very disrespectful towards my child and I. Personally I plan to report this to the town of Charlemont and better business bureau, where restuarant is located. Understand this business does not respect one another as owners and Customers, in it for the dollar. God bless this couple can find happiness.