Wow. This was the last place I tried to get my glasses. So glad i found it. Ms. Mel was informative…read moreand patient and didnt talk down to me like the rest. She also told me the best way to go to get a great deal which was awesome. I will be back. Love the great service there. Thank you, Deborah R.

I transferred there and specifically asked for the BOGO Special. I picked out my frames just to be…read moretold mine didn't apply for buy one get one. When I asked which one would I need to get I got the run around and was told it would be another $200 plus dollars after I complained they said they would do it for $118 more dollars. I have called numerous times and spoke to everyone to no avail. One employee even said it's corporate. Still trying to get my other pair of glasses. Never would have transferred there if I had known this.

I have quite a few issues with my eyes including dry eye and it flares up with inflammation from…read moretime to time - literally when the wind blows. I walking in, it was a December day, and I found the office was pretty HOT.I didn't think it was that cold out to be that hot inside, but maybe the ac was out or something. The medical secretary or receptionist, had greeted me, but there wasn't much warmth coming from her - no pun intended. Maybe she was hot but regardless, it didn't feel like a very welcoming atmosphere as my first impression. I went to get my eye pressure tested as that is routine for my eyes. And the antiquated machine they use, blows air into your eyes to capture the pressure. At least she warned me and I hesitated but went ahead with it. It freaking really BLOWS AIR! Which I am sure included dust with that air, and with my allergic conjunctivitis condition, makes everything worse. And I already had inflammation going on as it was. That was one of the reasons for my visit, to see if there was anything new in the world of dry eye for inflammation and to get an eye exam. After that somewhat painful eye pressure test, I go to the back to see the doctor, mentioned to him I did not like that machine for the eye pressure - that really, they should be using the gun test or the light test like every other eye doctor uses. He apologized, but the damage was done. He goes ahead and does the eye exam not addressing my inflammation or that it could affect my eye exam. He was a good listener at least and offered some other dry eye relief ideas. So, a couple of days later, my eyes were so much more inflamed from that eye pressure blower, I had to go to another eye dr for steroids and after a week of that, got another eye exam when the inflammation was finally down and it was completely different than the one, I got here. This trip was a total waste of time and only caused more discomfort. I really hope they no longer use that eye pressure blower machine and I am just glad it was not worse.

Here with the kiddo and was met with very prompt and friendly service upon entering this…read moreestablishment. Thankfully, I do not need glasses at my tender age of 46 lol but who knows the future except God. So, while the wait was a bit longer than usual (per the assistant), she was able to get her glasses today, YAY!! That was a definite plus for us! According to the other reviews and his assistant, Dr. Tran is pretty good at what he does and his compassion appears to extend to every patient. From what I'm told, he also knows how to identify issues of the eye, just like any ophthalmologist. Seems like I'll be making an appointment for a wellness exam here soon and I feel comfortable recommending this optometrist for your eye care needs.

I'm from California and have had the same doctor for years. It's hard finding someone you love…read more Let me tell you, look no further for an optometrist. You've found her. My experience was so pleasant! The staff is knowledgeable & friendly. I particularly loved being seen on time and not double-booked. The office is easy to find, clean, and the selection of frames is definitely fair. The doctor was extremely attentive, patient and thorough. Seriously not one complaint about this place, ladies n gents. I have been back twice since my initial visit, once for frames and once for dilation. I'm always greeted with a smile and I was flattered that the staff remembered my name. :-) (I could tell he hadn't noticed my name on the appointment sheet because he asked what I was in for.) Final Answer: Dope & highly recommended.

Way Expensive, slow getting the glasses, so far it's been 15 days and still no glasses they said a…read moreweek to 10 days. Did not have the frames they listed on their website. Said l didn't have vision insurance. I did, it turned out they just didn't want to accept the version of Humana I had. They could have just said that. They are even in the Humana network. Took me several days to figure that out and numerous calls. Obviously I would stay away. I had to get new glasses and was over a barrel couldn't get Appointment at Oschner for 3 months.

They were so friendly and knowledgeable! It was my first time there and I felt so comfortable with…read morethem. I started to explain my issues and Dr Leah was already started to gather clues on what could be wrong. I had been over prescribed, and that's why I have eye fatigue now. She talked me through my options and other questions I had, like do I wanna do LASIK? So great!!!!

Dr. Leah is amazing!!!!! I felt cared for and that she actually listened to me and took the time to…read moreexplain everything. It's so refreshing to have a new generation of doctors that are forward thinking

Great Customer service and professionalism! !!!!! The…read morefemale dr. Awesome thank goodness

I had a terrible experience at America's Best Contacts & Eyeglasses. Clara, the office manager, is…read moreextremely unprofessional and rude, with absolutely no bedside manner. From the beginning, I was misled about insurance. I specifically asked if they accepted VSP and was told yes, only to later find out they are NOT in network. After my exam, I had to pay out of pocket for contacts and glasses. On top of that, the contacts I was prescribed do NOT fit properly--they are dry and very uncomfortable. When I explained this and asked to see the doctor, they scheduled me for a follow-up. But when I arrived, I was told I would have to complete an entirely new eye exam, even though my prescription hasn't expired. I asked to speak directly with the doctor, and Clara refused to allow it. That was very frustrating and unprofessional. This place is not worth your time or money. I felt taken advantage of and completely dismissed as a patient. I would not recommend this location to anyone unless you want a horrible experience.

My daughter picked out a cute pair of frames here tonight and her glasses were complete and ready…read moreto go in less than an hour. The customer service we received was excellent and the selection was varied and large. Great experience aaaaaannddd 40% off!

Can I give a -3 stars? This place is the worst!!! Avoid at…read moreall cost! Their system is beyond useless! You can schedule your appointment online enter all your information and confirm your appointment calling the number you text and you still don't get an appointment! Their customer service at the store is even worst!!! They are very unprofessional. The fist time the lady at the counter just dismissed me to take care of another customer and just didn't care. The second one was just as bad! This one told me that you can only confirm your appointment by talking with a person. However their system doesn't send you directly to a customer rep and nowhere does it say that you have to speak directly to a person. I'm definitely not going back to this hell hole and will find a new provider with competent and friend staff! Send recommendations please!

Less than 2 years after purchasing replacement lenses for my frames here, I can barely see through…read morethem as they are covered in strange spots that no eyeglass cleaner can remove. It actually looks as if there is a coating over the lenses that is wearing off in small areas. When I took my glasses back to Eyemasters, the clerk glanced at the lenses for approximately 3 seconds, then told me that the glasses were permanently damaged from hairspray. I told her I haven't used hairspray since 1989 during an unfortunate spiral perm incident. She then repeated that Eyemasters can't fix lenses damaged from hairspray. I then repeated my lack of recent hairspray experience. She finally asked if I visited hair salons. I told her yes, once every 2 months. That, she triumphantly responded, is where the hairspray damage must have come from. You're supposed to put your glasses away in a case when visiting hair salons to protect them from damage, apparently. Which is weird, since many of the stylists at my salon actually wear their glasses on their faces and don't seem to have any problems with damaged lenses. Since previous lenses purchased elsewhere somehow survived my salon visits (and even that embarrassing big hair decade) without a single spot, I can only conclude that Eyemasters offers subpar, poorly designed lenses. Buyer beware.

I would not recommend going here. Getting an appointment is extremely easy. They also take…read morewalk-ins. However, I recently went for a contact lens examination and was given trial contacts that were "about the same price" as my old lenses. I went on a Saturday and was told to call in a few days to let them know whether I liked the new lenses. I called back on Monday and was put on hold twice and talked to three people before I was told that the doctor was not in and I would have to call back on Wednesday. When I called on Wednesday half an hour before closing I was told the doctor had already left and they would call me on Thursday. When they called Thursday, the lady gave me the price for a completely different brand of contacts than the ones I was given to try. When I asked what the trial lens price was, I was put on hold, spoke to another person, and was put on hold AGAIN for so long that I just hung up. When I finally talked to someone who had the price for the trial lenses, I was told a price that was a lot more than expected and ended up ordering my old contacts. The people here are very uninformed about their products, are fans of putting people on hold for long periods of time, and the doctor seems to be out of the office more than he is in. Oh, and this Eyemasters is NOT inside Lakeside mall.

I've never had an eye exam with lens crafters before, but wanted to get the new meta glasses and…read morethey have them in stock.. I chose the store inside Macy's at Lakeside Mall and the whole staff is great. I have never had an experience with an establishment where I felt like they went far and beyond to help whatever situation you were in to make your day and experience was better, so I made sure to leave a review. I even offered to buy lunch, but they declined of course.

Okay...so I love Macy's and LensCrafters is located inside Macy's, which is why I decided to give…read morethem a try. My appointment was scheduled at 3pm and we got to a late start (around 3:25pm). To ensure efficient use of my time, the Salesperson helped me to start looking for frames. The eye doctor was personable and efficient. I really appreciated the fact that he wiped down the equipment prior to me putting my chin/face on it. I'm a germophobic, so major kudos in my book! When I was done, the salesperson helped me again. She was awesome! We went through A LOT of frames and I finally found the one. I was hesitant about the price, but she ran the numbers for two different frames. I ended up getting the frame that I really liked and I was impressed with the final cost. I will most definitely return for my next annual appointment.

Dr Vincent provided excellent care and takes his time to determine the best solution to fix my…read moreeyesight.

While the actual interaction with the ophthalmologist Dr. Kurica was pleasant enough, I felt the…read morestaff unprofessional and the scheduling of appointments severely lacking in customer service. Bathroom was in need of attention. It is a large practice. I wanted to go to the uptown office but because I wanted evaluation for cataracts, I had to go to the Metairie office. I was seen by a technician who wore sweatpants as a uniform. Seriously? She did the refraction. Several times I told her that the images were NOT clear to me. Eyes examined and seen by Dr. Kurica who said I didn't have cataracts. Great. Given an rx and he said, "It's practically the same as your old one; I just tweaked it a bit". Got glasses made at Costco and the rx was WAY off. Costco said there was a BIG difference between previous rx and new one. Definitely not a "tweaking". Tried to get a return appointment for correction and was told I had to see same doctor and got an appointment for 3 weeks later! For second visit, the waiting room was completely packed. Several people in wheelchairs. Was seen by same technician as first time. When I explained my situation she immediately blamed Costco for error. When I pointed out that the rx he gave me was significantly different from my previous rx, in spite of him telling me he only "tweaked it", she said, "Well his idea of tweaking is bigger than our idea of it". ???? Went back to waiting room but it was so crowded I chose to wait in the hall. Looked like a COVID factory in there. My appointment was at 1:45. By 3:00 I still had not seen the doctor. I asked a few times about the delay and was told they were really busy (obviously). Clearly he was over scheduled. Finally I grabbed the doc between exam rooms and told him I'd been there since 1:45. Shortly after I was roomed. Doctor came in and did his own refraction and admitted the technician did it wrong. Gave me new rx. So I had two visits and an afternoon blown because of technician's incompetence. Not to mention time and material wasted by Costco. Now I have to go back and get another pair. I do not recommend this practice. No offense to Dr. Kurica but his staff needs training and improved dress code to look professional, and scheduling needs correction.