Dr Gerald Geist refused to give my family their own medical records unless we payed $37 for them…read more This is not only illegal it's unethical for someone who claims to care about patients, while clearly all he cares about is making himself more money. Do not go here unless you want your records to be held hostage to fatten his wallet.

Gerald Geist is very mean and inconsiderate. he only cares about money and not his patients. DO NOT…read moreGO HERE!! he refused to give me my medical records unless i wrote him a letter and paid a 37$ fee. wish i could give this place zero stars.

Awful experience. Frequently not there during posted hours, even after leaving work early and…read morephoning ahead. Other staff at the store has said that they frequently go on break 30 minutes before they are to close for the day, and other times they just go home early without notifying anyone. Waited an hour the other day while staff paged and searched for the optical staff, who apparently went home but left all the lights on and packages stacked up. We were then informed that they are getting a new company in January to take over due to the poor performance of the current company and staff. Hopefully it's better, and the staff is replaced.

Quick appt, no wait. Friendly staff. My only gripe is not…read moregetting the glasses I picked in the 7-10 range the was specified.

Truly unparalleled customer service. Skilled and friendly optician and staff, reasonable prices…read more(they often run good specials), and quality eyewear products. Taking all reasonable COVID precautious, which was reassuring. I'll be coming back, and sending friends and colleagues too!

The office staff, the dental staff , and dentists. are all very helpful, kind, and professional…read more They answer all my questions promptly and they are very empathetic to me as far as scheduling because of my health issues. I have been very happy with my care these past 6 years . A++++

I bought temporary dentures and the bottom never fit. Three…read moretrips to have them realigned with no success. I was told my next pair would fit better, which wasn't very reassuring. I found several of the employees to be very rude. One time I called and in the middle of the conversation she excused herself and never returned. I called back and got a recording the office would be closed the next 5 days and to call back then. The office employee told me I was very combative. I apparently asked too many questions, but wanted to make sure all services were included in the plan. I had prepaid before they would do any work. After months of dissatisfaction I decided to get my credit refunded. The woman was very rude and wouldn't stop demeaning me long enough to let me talk. She then said I never had to return to the office and everyone thought I complained too much, then she hung up on me. I spent over $9000. and was treated very poorly and don't have a wearable denture. I called home office to report my experience. I was told they would go over my complaints and get back to me. It's been several weeks and no return call. I sent emails and they were ignored too. They may be fine for basic dental services, but my experience continues to be frustrating and stressful. I have never been treated so badly. I feel cheated I didn't receive what I paid for and no attempt was made on their part to remedy the situation.

I've had my eyes checked here since I was a little girl and love coming back to this place! Mrs…read more Martz who is the technician and does the eye exams is very pleasant and keeps her patients very calm and happy. Dr. Laurie is a very nice woman who always has a smile on her face. The best optometrist in Bloom!

I have been a patient at Finnegan Eye Care for over 15 years. I have glaucoma and require testing…read moreand examination at least once a year. Dr. Finnegan is extremely thorough and has made adjustments in my eye drop protocol as needed for maximum effectiveness in reducing my eye pressure. He always takes time to explain test results and answer questions. The staff is friendly and courteous. The only issue I have had with the staff is that on a couple of occasions I called about an RX refill and was given incorrect information or there was an unnecessary delay in the process which was frustrating. I am not sure what the problem was-I think the person I spoke with one time was newer to the staff. In any case now I make sure to follow-up to make sure it is done.

I am so happy right now! I can see properly and my new frames omg! Dr Finnegan was awesome with my…read moreexam ( and very patient with my " can we go back to the last one" anyone who wears glasses will know what I'm talking about!) his staff!!! TOP NOTCH! I had at least 4 wonderful people helping me with my choice of frames. I The personalized service! I felt like I was a person and not just a patient! And above all was the state of the art imaging of my eyes to check for abnormalities was .... Just WOW! I didn't have to be dilated! Totally awesome experience! Thank you all so much!