My old suede boots were very worn out and part of the sole of the boot came off. I looked up the…read morereviews of this place and took my boots there. They said the glue of the sole to the boot was really old and has expired and needs to be re-glued. I told them that they were given to me by my late mom and I am from out of town and I had to get them fixed. Normally it would take them a few days, but they were so kind that they expedited the repair and I was able to pick them up within a few hours. I am so impressed with Professional Shoe Repair. They are quick, and did an impeccable repair job. I highly recommend!

I noticed that this store doesn't have any bad reviews. I thought that was a reflection of the…read morequality of the store, but now I am thinking the owner just says that it's a fake review. Mine isn't a fake review, and I can provide photos, so before you visit, please read my review. I don't know, maybe my expectations were too high, or maybe my request was just too hard? I tried to give them the benefit of the doubt, but after wearing the results, I'm afraid I have to give this two stars. I have a pair of shoes that I've worn for two to three years straight, every single day. I love it, and bought it in Japan. Not very expensive, only around $40. Recently, it's been flaking more and more, as it's waterproof and I will sometimes walk over snow and rain. I wanted to wear it for a lot longer, so I looked for places for shoe repair. Maybe this is on me, but I just went with the first place that had a good review and was relatively close. The guy was nice about it as I explained, and at first he said it was impossible. I just wanted to replace the leather, and I said that if he could do it, even if it was expensive, I would pay. That was probably a mistake, but I've never gotten anything repaired before, so please excuse my ignorance. He was like, okay, what if we put real leather and change out the sides, so at least the cracked part will no longer be cracked? And we resole it and make it look like new? I explained that I didn't care what he did, as long as he kept the inside and that when I slipped on the shoe, it would be as comfortable as the first day I bought it. And so we finalized and I paid, and left to await the news to pick it up, which he said would be a week later. Let me preface this to say, I did not request a resoling, he was the one to bring it up. I only wanted to cracks replaced, and I thought, oh, if he's changing out the sides, then maybe he needs to resole? When I got back to my car, my dad asked me how it was. I told him I paid upfront, and it was $200. He told me it wasn't worth it, and that I could've bought four new shoes with that money. It was actually closer to $226, I guess with tax? But he didn't say that when I was paying, and I didn't pay attention to the price when paying, so I assumed it was a flat $200. Also, I paid upfront, but my dad told me that I shouldn't have, as he had the shoes, and I couldn't guarantee he would do a good job. In retrospect, that maybe should have clued me in to the product I was getting. But I also can't be sure that maybe that's how things are done in the shoe repair industry now? But I was pretty nervous and didn't think of these things. My dad also said that if I wanted to keep the comfort of the shoes, the guy wouldn't have said to resole it for me. As the soles were part of the comfort of the shoe, and the insides were not the only thing that was important. I tried to call him after I got home to tell him not to resole, but he told me that he had already started fixing the shoe. Okay, it was too late, but I figured, since he knows about shoes, maybe the sole wasn't as important to the comfort as my dad had said? And here's where we get to the crux of the matter. When I got the shoes, it looked... well, not that great. I was expecting better integration of the leather, and not this slapdash stitching. Maybe that's just my unrealistic expectations or that I'm an artist, fine. But the most important part, the comfort and pillowy feeling of the shoe when I put it on... it's gone. Now it's like stepping into tap dancing shoes, or those really cheap shoes you get at fast fashion stores. The sole feels flat, thin and cheap. I didn't ask for the resoling. I only asked for the cracks to be fixed. If he was only going to stick the leather on top of the shoe and stitch it, like it totally looks in the picture, why did he need to resole it? I can't guarantee that's what he did exactly, but it looks like that, and it kind of feels like that too. I guess he polished it too, but it's not noticeable because he didn't fix the other small cracks. As a shoe repairman, shouldn't you know that when a person wants to keep the comfort level of the shoe, that a sole replacement would change that? But no, he told me that the comfort level would stay the same. That's a lie. My dad told me straight off that the sole would change the feel of the shoe, and he's a layperson. I didn't know that, and now I'm paying for shoes that don't look that great, and the soles are making my feet hurt. Every time I wear these shoes now, I'm depressed, and I utterly regret getting these shoes repaired. This actually made me cry. These were my favourite pair of shoes, and I was hoping I could continue wearing them for two more years. Now that the comfort is gone, I don't know what was the point. I don't even feel like wearing them as it feels like I am stepping on flat floor instead of wearing shoes. I had such high hopes, but now I'm never getting any shoes repaired ever again.

Went twice, did a really good job in repairing heels on both my leather cowboy boots and my ankle…read moreboots. Fast and efficient. For it in 5 days!

This place has TERRIBLE customer service!! If there was a zero star rating I would give it that!!…read more Came in to inquire about re-gluing the sole of my boots and he was so rude. I couldn't believe the attitude. I walked out of the place. Why anyone would give their business to this place is beyond me. I will NEVER come here again!! Stay away from this place!!

I was hoping save my beloved birken, sent it for repair at this shop. I received it in worst…read morecondition, he replaced the cork heel to black rubber, making it look crooked at the back. I return it calmly asking for it to be fixed as it is simple but he screamed and yelled at me telling me to leave his store and told me that my sandals is garbage. I truly had a horrible experience, and was treated poorly despite of my gentle approached. Please use this as a warning! There are more shoe repairs out there that value their business and loves their craft.

I have a pair of black leather designer boots that had a dated fold at the top so I asked them if…read moreit could be cut off? Well, they did a great job and they look perfect, like they were the original design. Thank you so much!

If you know, then you know. Fondly known as "that shoe repair place in the shops of Promenade",…read morethis place is tiny but the owner is a gem. Maybe 15-20 years I have been coming here to repair purses, tighten straps on shoes, add holes to belts and even stretch just enough the calves of leather boots. Every time the work is done perfectly and typically under a week. I find the prices quite fair and have trusted them with some really nice shoes. :) Do keep an eye on posted hours as they keep Sabbath.

I had a Roots leather purse lying around for ages that needed the strap repaired. Roots themselves…read morerefused to repair it. I searched for leather repair shops in the neighbourhood and found the listing for Yadi Shoe Repair. I called ahead to confirm opening days and hours. I came in at 11 a.m. on a weekday as soon as they opened. The shop is well organized. My interaction with the staff for the drop-off was very transactional and straight to the business at hand. She looked over the purse and confirmed the repair I needed done, including the way the strap turned and rested. I was given a turnaround time of 1-2 days which was fine. I was given my claim chit and off I went. They called the next day to let me know the repair was done and my purse ready for pickup. I came in the next day. The repair was perfect. Because it was a small job for only $10, the owner requested cash or debit only, no credit. Luckily I had more than the plastic borrowing card so no problem. I have been very happy with how the repair is holding up. It looks like new and sits perfectly. You would never know the difference. I 100% recommend and will come back for any other repair items they can service like shoes, belts, all kinds of other leather items. Very glad to have found them in the neighbourhood.

What an amazing guy! He repaired 3 paired of my shoes that had been chewed by my puppy. I tried…read moretaking the shoes to 2 other places and they couldn't help me but Yadi took them. Now they look brand new! I'm sure I'll be using him for all my shoe repair needs in the future!

You need to look no further than Boris and his team for excellent results and quick turn around…read more I brought my purse strap into Boris because the original company I bought it from was going to charge me $35 and a 4-8 week turn around! Boris asked if I could come back in 1/2 hour. It was done and cost me $10.95 all in! This is not the first time I have taken in boots, shoes and other leather goods. Believe me, he's the best!

Awesome work and service. Yes a little pricey , but worth his work , especially on my favourite…read moreshoes

Nice little shoe repair shop with dry cleaner. Stitched my…read moreshoes quickly and cheap ($5)

Good service and nice people (Mr. and Mrs. Luu) recommends this Dry cleaning is cheapest in town…read moreand also for any shoes repair are good price too.

The shop repaired my BÉIS travel bag straps perfectly AND told me what to use to get the black…read morescuff marks off my CHLOÉ sneakers. Amazing!!

Yes, be ready to pay in full and so you should be! This is a small local business, not a place to…read morekeep repaired shoes for extended time. This guy works hard for every dollar. Top notch service, great advice and friendly staff. I have been using Sole Perfection for a while and have recommended them to friends and family, no issues. Ever.

Vic did an amazing job replacing the rubber gripper on my curling shoe. He was informative and…read moreprovided quick service. Overall, I'm impressed and appreciative.

Reza does very good work. I asked him to build a pair of curling shoes for me and they fit and…read moreslide very well. He's a nice guy and willing to go the extra mile to satisfy his customers. And he's quick as well. I recommend his service.