Wow! What a wonderful find! The hotel recently had renovation 10 days ago! (Usually that is a…read morenightmare). There are parts that are still under construction which could have affected the rating but in the grand scheme of things, the quality of service and the hotel surpassed everyone's expectation. The hotel is contemporary, chic and very clean, not all the rooms have a view. The bathroom and bedrooms are clean, meticulous. The hotel staff is very professional, polite and very helpful! They actually care about their clientele. Had an issue with the shows and their rep came up within 5 minutes to fix it. No "let's wait for our technician to come in 3 hours". Breakfast is also included and a nice small bar for drinks. Most of the staff seems very happy to work there and it shows. Thanks for the great stay! Sad to only have been there one night! Oh and the city Carcassonne wasn't half bad either!

Before writing this review I sent an email directly to the hotel, in hopes that I could offer them…read moresome private feedback & spare them my review. It's been 10 days and I still haven't heard a peep. In short, I will never stay at this hotel again. It's over priced for its (un)cleanliness & an over done attempt at modernizing their (what could have been) quaint "luxury" hotel. I really don't have a lot of faith that they'll care what I write. If you also check out their Trip Advisor reviews you can see a lot of extremely defensive & downright snotty responses by the owners or management. Some might say this is the "French way..." so...et voila! If you like to be accosted by horribly repetitive dance / techno, or American remix songs you'll be right at home at this place - because it fills their lobby and the outside dining area (you cannot avoid it when getting to your room). It's not relaxing. Not to mention the SMELL. When you walk into the lobby you'll be smothered in perfume that may make you get a headache. I didn't find their hotel to personify any of the images they create on their website - it's not relaxing, not friendly, not inviting, and not family friendly. It's also dirty and their employees are less than helpful. When I tried asking one staff member whether the outdoor hotel jacuzzi is ever heated (because it was FRIGID when I used it) I was met with "je ne sais pas" ("I don't know") more than once. The heat pump in our room, which also serves as an ac unit, was disgustingly dirty and unsanitary. The thing was teeming with dirt and mold on the inside. There were spots of old dried blood immediately visible on the bedspread when we walked into the room (I was too nice & TIRED to say anything). There is ABSOLUTELY no privacy in the bathroom, which has very low windows (about groin high). When you go into the toilet / shower area you are literally standing naked in front of the window that doesn't have any drapes. The shower head it extremely large and it's a rain shower head so you literally feel as though you're drowning in the shower - there's no escaping the water to take a breath. The tub didn't hold a fill. The room had a loud hum in it even when all of the electrical was killed. There are no screens (which I understand is common) but that means you'll literally be eaten alive by these Tiger Mosquitoes if you're attractive to them (look them up, it's real!) Before we arrived, even though I had booked a spa soak months in advance, nobody bothered to email me that half of my spa soak would be dysfunctional - with no access to the steam or sauna. When I arrived, still, nobody told me. Then at my appointment they tried to charge me the normal price & I had to negotiate a discount !!

This is an absolutely lovely boutique hotel that is literally next to the castle…read more I stay in a lot of high end hotels and homely that do not feel new or have a decide that is decorated min the fast few centuries. This hotel however is absolutely lovely. The staff are polite and friendly. The rooms and beds are exceedingly nice. The breakfast was excellent and I love the two dogs that lay around looking for attention.

Wonderful setting in the middle of Cite de Carcassonne. Neat little courtyard, clean and large…read morerooms (for Europe). Very helpful front desk staff. Also the lobby is a neat old style.

My wife deserves the credit for finding this gem of a hotel, located in the city center of this…read moreamazing medieval citadel. The staff is very friendly and helpful. The room was very modern and clean. It had all the amenities of a big city hotel. Staying inside the city walls was a magical experience, starting from the minute our complementary shuttle driver picked us up at the car park outside the walls. He then maneuvered through the medieval streets that were built for pedestrians, horses and carriages and now are mobbed by tourists. We managed to get to our room without hitting any tourist or any wall. Anyways, we ended up staying here two nights and we would have stayed longer if we hadn't had other traveling plans in place.

We were driving through the south of France and we needed an inexpensive and clean place to stay…read morewith parking. Our friends found it on booking.com. It was a good deal, although a short drive from the center of the city. The surroundings aren't that great, as it is pretty much in the parking lot of a shopping center, but it is easily accessible by car. The hotel itself is super cute and looks like it was assembled in parts after being purchased from an Ikea. The room was clean and nice with a nice bathroom and good bed. We also had the breakfast in the morning, which was excellent (but only served until 9am). It was large, buffet style with cheeses, cold cuts, breads, and delicious crepes. Overall, this was a really comfortable place at a good price.

I checked into hotel Ibis budget from all Accor company . I know French people are smaller than…read moreamerican people but come on!!!i found myself In a room with two small beds . My luggage is as big as the bed I am 1,81 and 98 kgs . How can they expect anyone of my size to fit in such a small bed. Maybe I should have slept in my luggage tonite for free and outside I called Accor central office in London and they said they can book me an other room with a larger bed in Toulouse or any location but I'll loose my money !! That's nuts. Accor should be able to honor my membership and relocate me to an other hotel with larger bed at no cost to me . They won't . I had two rooms booked in Toulouse tomorrow with ibis at train station. I went ahead and cancelled those two nites and will delete my membership with accor The hotel I am staying at , has a Médiocre wifi in the rooms . If u intend to work in ur room on line or stream movies on Netflix ! Forget it. Don't settle for less

Great cozy hotel in an ideal location. The owners are very nice and polite and will do whatever…read morethey can to ensure you get what you need. Our room was on the small side for American standards but regular for European standards. Either way, a nice and very clean room with a comfortable bed and an amazing rain shower. The hotel also provides parking space which is convenient since parking in that area may be complicated. As a plus, the hotel has a nice rooftop with amazing views of the medieval walled city. Overall, an excellent and affordable choice. We will certainly keep it on our list for next time visiting the area!

My family and I stayed 1 night at this hotel where we felt welcomed and well cared for by the…read moreowners and hotel cat. Great view of the castle ramparts from the rooftop patio, pretty garden for breakfast, and large, sparkling clean rooms and bathrooms! The breakfast had variety and they even got me some soymilk as I am vegan. Easy walk up to the castle and the pre-arranged car parking was a breeze.

A little Restuant just outside the Castle walls. We weee very surprised…read more The food was delicious the service polite.

La Rapiere makes a bad first impression. From the outside it looks like it has seen its better…read moredays...many years ago. Pulling into the dirt driveway you may be tempted to turn around and find another hotel. But that would be a mistake. This B&B is a real find for those who are willing to look past the rough exterior. First of all, there's the location. You could not ask for better. You get a clear, unobstructed view of the Cite, so close that you almost feel like you are ready to lay siege to the fortress. From the door of your room to the drawbridge is about a five-minute walk. In contrast to the outside of the building, inside the rooms are clean, modern, and extremely comfortable. The shower in our room was the most spacious we had in Europe. The AC worked very well, and we had no problems connecting to wi-fi. Breakfast is included in the price, and was not terribly thrilling...fresh croissants were the highlight. The only real complaint we had was that the outdoor stairs leading down to our room were a bit slippery and treacherous. The warm and friendly staff speak no English, but unlike most places in France, they cheerfully worked through our communication barrier. Very, very nice people who run a great hotel. If you are looking for an affordable place to stay in Carcassone, this is it.