Before I moved to Sauk Creek Apartments, I had owned homes for more than 35 years so I was not sure…read morewhat to expect. I have been so impressed with this complex and its management! Communication related to the apartments is always clear and timely. Any time I have a question, Jessica or Debbie get back to me immediately--usually the same day. Maintenance requests, whether big or small, are handled immediately as well. Joe, Brian, and the others on the maintenance staff are friendly and professional--and stealth! When they are done with a repair there is no trace that they were there except a friendly note explaining what was done. Tim maintains the grounds beautifully. I love my apartment! It is updated, safe, sunny, and quiet. And it's affordable. I never wonder if I made the right choice. This is home!

Good neighborhood, the apartments LOOK good but, you will find some bad things they have!…read more The worst thing if those apartments 2: 1 Management 2 maintenance guy (tall, skinny, glasses that has never worked anywhere else but there) non diligent at all, and is always sitting in the parking garage, talking with the other maintenance guys. We lived there for 2 years, first year was ok, we didn't mind the bad attitude of the maintenance guy, if we asked for something or some maintenance request, his answer was, " send the request to for maintenance" With management we had a situation of charging over for an extra parking space in the garage , but we didn't mind that either, even though it was affecting our credit score because it was showing bus as delinquent for many months. But as I said we didn't mind any of that bcz we liked the neighborhood and the apartment. Continue.. During fall we found very bad mould on the windows and one of the corners of the bed room also on the living room patio door, we cleaned that, then reported to management, their response was for us to clean that and dry the windows constantly do we avoid the situation, we kind of did what they said on fall, winter came and the mould was bigger and the wood was all rotten, management sent the paperwork for the next year contract, my husband told them. We will continue living there but they had to fix the windows situation and the wood. We ended up being threatened by them, stating we will be evicted if during WINTER we don't leave the windows open all day long to stop the mould growing, the maintenance guy was getting in the apartment no notice and arranging my courtains, damaging them as he liked, and when I said something the manager came back to tell me that I'm not letting him work and that I would end up evicted for that. Middle of winter, contract for next year already signed, what could I do? We lived that year and half, counting the days and waiting for the great moment if leaving that people If after this you decide to move there,,, is in you BTW that mould situation lasted for more than a month, they threatened us, after a couple of weeks we called the city and miraculously the maintenance guy had the time to fix the wood, at least, the mould problem will continue there, those windows are cheap and bad!

They will send out passive aggressive emails, they strictly control what you're allowed to have on…read moreyour porch/balcony, and they will not treat you with respect. They value the time and money of potential residents much higher than that of current residents no matter how long you've lived there. I was walked in on while asleep and half clothed by maintenance men not once but TWICE without them knocking. This is about as close as you can get to being in an HOA without ever having signed up to be in one. They are strict and often passive aggressive including but not limited to threatening to drain the pools if residents can not "cooperate" with their rules. Children are not allowed in pool areas even with adults. I also frequently had to keep my thermostat around 75 degrees to keep my apartment above a hoodie temp. due to poor insulation. Beware.

If you care about your money, mental health, and being respected, don't live here…read more Not only did I not get my security and pet deposits back, they CHARGED me a near ADDITIONAL $2,000 for repairs that sure as hell did not equate to A SECURITY DEPOSIT + A PET DEPOSIT + $2,000 DURING COVID. I didn't leave the place in perfect shape but as someone with family in construction and renovation I guarantee you it was NOT worth that much. What the hell is the point of a deposit at that point? Sure it has a lot of nice reviews but interesting that they're all from 8 years ago, around the time the place was nearly done being built. Likely a promotion ran where they gave some perk to people leaving nice reviews. They're nice at first but the moment you're in there it literally feels like you cannot LIVE there. You have passive aggressive management sending rude letters and emails- to the point now where any notice from a landlord sends my anxiety up the roof, even to this day when I live in a HOUSE now. Management, don't even bother responding to this because I'm not reading your responses. I don't trust you enough to give you my real name, because knowing you, you'd be awful. At this point, I don't trust you to actually be genuine in anything you say. Everything is a nice platitude to get the next lease in your roster so you can rip someone else off.

Love this locale ! Gorgeous real old school (no pun intended!) hard wood floors in this historic…read morerestored updated old elementary school. High ceilings, ceiling fans, granite, solid stairwell & other structure. Modern fixtures, walk in closets (felt like the old school coat room) Across street from hospital & close to Trader Joe's. Fitness room, parking, outdoor grill fire pit - everything you need for confortable living. Maddie the attendant, was very thorough thoughtful & kind.

I would also strongly recommend looking elsewhere for your apartment. I moved out in summer 2016…read moreand have heard this place has new management. Perhaps that will help, but I can't imagine it will solve all the problems at this place. I lived on the first floor of the historic building. I could hear every word my upstairs neighbor said. I could hear her pee. And when she had parties, which was 2-3 times per week, I couldn't hear anything else. We spent a couple of nights in the movie theater as our TV couldn't drown out the parties. Management would not intercede. Our bill was wrong nearly every month which required constant follow up. We had to pay for several utilities, including heat for common areas. The common areas were kept, literally, at 50 degrees. But we paid a significant amount for it every month. This place had such character, but it was overpriced. Rent plus utilities, parking, and fees cost over $1800 each month for a 1 bedroom. We had poor light compared to the 2nd and 3rd floor and the room was really humid. All my plants died and it took towels 2 days to dry on the rack. The washer and dryer took something like 4 hours to do a single load. Cell phone reception was terrible. Maintenance was slow. You had to haul your garbage through the other building, which was such a pain. It was one of the worst decisions of my life to move here. I will admit we got our entire deposit back (over $1500), which was the only positive.

I would highly recommend living here if you're looking for a luxurious, quiet and conveniently…read morelocated apartment in the Madison area. The units are spacious and quiet, and each one has its own private patio. The kitchen and bathroom countertops are granite and the appliances are an attractive stainless steel. The kitchen sink has a garbage disposal and there is a dishwasher. There is also in-unit laundry for an added bonus. There is TONS of natural lighting in the unit and I can make each room dark just by closing the blinds. The underground parking is a serious bonus as well. There's also an exercise room on the 6th floor with a variety of machines. Management is super helpful and reliable when I reach out to them. One day I noticed there was an issue with the elevators (they wouldn't come when I pushed the button to call them), and by the time I emailed management a few hours later, the elevators had already been repaired. It's about a 4 minute walk to the UW Hospital and is less extremely convenient when going to shopping centers, grocery stores, etc. Also, the parking garage is very easy to get in/out of. Overall this has been my favorite apartment to live in, of any (I have lived in 5). I would recommend it to anyone wanting to live on the west side.

So far so good... The people living here are a mix between…read moreundergrads and early career professionals in the medical field. Apartment is nice and all new beautiful appliances. Spacious! Clean building! The one tiny critique is that the mail area is where the deliveries are made and it's not a very secure area. Wish they would keep them in the office or something.

Moved to Madison from Chicago 3yrs aho and got really lucky with these folks as our landlords…read more Respond quickly to any problems and very friendly and personable. Have referred friends to them since.

The building is old and in disrepair, many things are falling apart. There are some really bad…read moretenants here that play music very loud and make a lot of noise in the middle of the night, like 4 am. I had extremely poor sleep when I lived here which took a toll on me. Packages were stolen from the mail room for a while which made me feel a bit unsafe living there. Also, despite the other review saying the location is bike friendly, there are far more units than there are spots on the bike rack and so they periodically remove bikes from the bike rack. Someone locked my bike to theirs before they did this so I couldn't remove it in time, and so they cut my lock and left my bike nearby. I am still surprised nobody stole it. So no, I can't say I feel this spot is very bike friendly either. The location may be cheap but you get what you pay for.

Very helpful and accommodating staff. Got me in on short notice to tour place and replies…read moreemails/phone calls in a timely manner which made a good impression on me as some other rental properties did not even bother to return emails or phone calls. This is important especially if there is a maintenance issue and previous reviews on other sites have highly rated this company's efficiency. Gym, roof top pool and common area are well maintained and clean. Close to Epic. ( if there are prospective Epic employees looking for apartments nearby. ) Will definitely recommend this place.

If you are looking for an apartment in Madison, you MUST check this place out. You WILL NOT be…read moredisappointed. It's a phenomenal community. **Very clean, quiet apartments on the West side of Madison. There are several different building, but all are relatively new (built within the last 4 years). **The Rental Office does a great job of helping you settle into your new apartment. They help with deliveries, packages, etc. **The Maintenance Crew is very professional. They promptly respond to all concerns, and keep the apartments in immaculate condition. **I've lived here for 2 years, and don't have a single complaint. This community has exceeded my expectations for a great living area. LOCATION: West Side of Madison, borders Verona. Near the intersection of M and Midtown. APARTMENTS: Loft, 1 bedroom, 2 bedroom AMMENITIES: Community Room, Gym, Tanning Bed, Massage Bed, Game Room, 2 Swimming Pools, Garage Parking NEARBY (within walking distance): Hawks Landing Golf Club, and The Tap Room. Nothing else is within walking distance. This is a very quiet, residential area that is great for taking walks on the paved sidewalks. If you are looking for an apartment, especially if you are new to the area, you will certainly like these apartments.

We've lived here a little over 3 years and have had a pleasant experience! The property manager is…read morevery helpful and maintenance is completed in a timely manner. It's also nice to have our own garage and extra parking spaces right outside our door. I would highly recommend renting with this company!

Since Katz took over this property has done nothing but go downhill. Here's a list:…read moreIndividual garbage cans were taken away. Large bins were put in the parking lots...causing one to have to trudge your garbage down a sizeable parking lot to throw it away. Not only does this trash up the property's curb appeal and make the place look trashy but...walking your trash down is made harder by the fact that they do not do a good job with snow removal. This is also hard on older residents. It may have saved them a little money but...did they need to save that? This leads me to my second point: They've raised the rent by about $300/month since they took over 3 years ago. In addition to that... The snow removal is a joke. Last time it snowed overnight they did not come to clear my parking lot until that night. Do you understand that? It snowed on Monday night and they did not come to clear it until Tuesday night...while we were all home, making noise, not getting it all because the cars were in the lot. Horrible. They require that residents pay for their water when we didn't have to before they took over. No problem, right? Well. The problem lies in the fact that we do not have individual water meters. So, they divide the water cost by the number of apartments and that's what you owe. Problem? What if you're single, like me, and your neighbors are parents with kids? They're using a 4 times more water and YOU are helping to pay for that. Don't get me started on the people who wash their cars in the parking lot and leave the hose running. All I see is MY dollars pouring out of that hose. They've gone through 3 managers in the 3 years they've been here. So, apparently they're no better employers than they are management company. They offer no incentives with lease renewals. We used to be offered a few months free cable or a ceiling fan installed for the bedrooms or a complimentary carpet cleaning. That's gone. The irony, of course, is if they offered carpet cleanings they would have to replace the carpets upon move out MUCH less often...thereby saving themselves money in the long run. Ridiculous business plan. Here's something new: My refrigerator broke. They ordered a replacement. When they came to install it they realized that they ordered the wrong size. SO, instead of reordering and just giving me a loaner from an empty apt or the club house...they raised the cabinets above the fridge to make it fit the height of the fridge. And now my cabinets are noticeably uneven. Unless you have no other choice, do not rent from Katz. Don't live here...but, more to the point, do NOT live anywhere that Katz is the owner. You will regret it. Save yourself the aggravation and having to move again. Because, let's face it, moving sucks. But I couldn't wait to move away from there. I know there can be growing pains when you buy a new property. So, I stayed. For several years. Waiting to see if they'd get their act together. I feel I did my due diligence and gave them a chance. Multiple years worth of chances. They just don't care about their renters. They only care about the bottom line.

The apartments are surprisingly affordable (a rarity in Madison), the grounds are kept clean and…read morewell maintained, and as others have said, the maintenance crew is top-notch. Being on a bus line, close to Target, Hilldale, and Metro Market are nice bonus.

I have been at Chapel Hill for over 7 years. It might not be the flashiest apartment complex…read morearound, but they keep it clean, they have a really nice pool, and the superintendent is 2nd to none when it comes to fixing things - they are both responsive and thorough when it comes to fixing any issues that arise. Chapel Hill management also worked with me when I suddenly went unemployed for a lengthy period of time. They were both understanding and kind during a very difficult period for me. I highly recommend the Chapel Hill Apartments.