I have the unfortunate circumstance of working with this woman through my HOA. No one I've talked…read moreto in my community likes or trusts her and I feel strongly we are worse off for her services. I've received invoices with no details except demand for payment and there's no transparency at all in the work she does. Once I asked 4 times how she arrived at a balance I owed and she could/ would not answer the question. I wouldn't recommend her based on ethics nor output. She's paid entirely too much for the questionable work performed and I expect neighbors to soon communicate their terrible experiences as well.

Genene and her team were professional and timely. I hadn't worked with an accountant to do my taxes…read morebefore, and they made everything easy and straightforward. I'll look forward to continuing to work with her in the future.

I originally had an appointment scheduled for Monday. I repeated my contact information three times…read moreand verified the appointment time. The staff did not appropriately document my email, I called at the time of my scheduled appointment but was rescheduled because the accountant was unavailable and double booked. Not only were they unable to properly document proper contact information but they didn't even schedule the appointment. I rescheduled the appointment for two days later, received confirmation, and then the morning of the appointment it was canceled. I will be seeking services elsewhere.

Fantastic experience. I typically do our taxes, but after moving across the country, selling a…read morehouse, and buying a house, my husband and I decided to use a professional. Crystal was well worth the cost and the wait; we highly recommend her!

I have used Xeno Lancaster as our closing attorney on multiple real estate deals over the years,…read moreand he's been great every time. He's knowledgeable, thorough, and very efficient, which takes a lot of stress out of the process. He's also incredibly patient when it comes to questions and explaining details, even when things get complicated. I can be annoying with my questions so it's much appreciated. He never rushes you and always makes sure you understand what's going on. Highly recommend!

We were at closing date and a planned cross country move when the seller breached the contract! Our…read morerealtor did the right thing and got us on the phone with Zeno Lancaster. Within a very short period of time we had a plan in place to work with both realtors and the seller. We had a right to a full refund of our earnest money and due diligence deposit. They got the job done!! Jack Pearson managed the closing on the second property. It went smoothly and on time. When you need professional real estate legal counsel, people who are ethical, values driven and creative..Lancaster Law are the folks to call. We would call them again in a heartbeat! Pat & Bob Le Roy Leland, NC

If you want to have great assistance and on the spot answers to your insurance questions then this…read moreoffice can't be beat. This team has been so helpful for my needs and straight forward in their approach. I would highly recommend!

Horrible! This is the laziest insurance agent I have ever encountered. I had my insurance with…read moreanother State Farm agent for all of my adult life and when he retired, all of our accounts were farmed out to other agents. I had always had such a great experience at my former office. This office however is the worst. You cannot get help with anything! Also, they are very unprofessional and the girl who is his right hand gal is rude, hateful and has the largest lack of professionalism I have ever seen. She obviously has no education and certainly should not be in a professional environment. Actually neither of them should be. He is the epitome of the shady "insurance guy". Run away from this agent! There are other agents in the area who care about their clients, are professional and deserve your business!

George is an amazing accountant who cares about getting the numbers right...and on time. But beyond…read morethat he cares about people and serves them with professionalism and dignity! We breathe a sigh of relief each year when we see April 15th barreling down on us!! Thanks George!

I rarely write reviews, but the experience we had with this firm warrants one -- if only to spare…read moresomeone else the position we now find ourselves in. We entrusted this firm with three businesses and personal taxes. That's not a small vote of confidence. It came on the strength of a conversation in November 2025, during which George explicitly assured us he would handle our filings. We heard nothing further -- no requests for documents, no follow-ups, no flags. On April 13th -- one day before tax day -- I reached out simply to confirm everything was on track. The response I received was that no extension had been filed for one of our businesses, and that the firm would not be filing any of our taxes at all. Let that sink in. No prior warning. No email requesting missing information. No professional courtesy of a heads-up. Just a quiet abdication of responsibility, discovered only because I happened to check in. When I called to understand what had gone wrong, I was told they "didn't have the information" -- information they never once asked for. When I expressed that I was frustrated about the position this put us in, George's response was, verbatim: "You are talking to the only CPA in town that won't be filing your taxes, so if you are just venting, this conversation is over." I'll be transparent: my error was not following up sooner. I own that. But I think most reasonable people would expect that a professional -- one managing multiple filings for a client -- would proactively communicate when something was missing, rather than simply do nothing and say nothing. We are now facing penalties in year one of a local business we have worked hard to build. I have documentation -- emails and call notes dating back to November -- that tell this story clearly. To anyone reading this and weighing your options: choose a firm that treats client relationships as a two-way street. Professionalism isn't just technical competence. It's communication, accountability, and basic respect -- none of which were extended to us here.

Hired Zip Zap to do my 2024 taxes . They were prompt,…read moreefficient and accurate. I would recommend this business due to my experience.

Highly recommend. Very communicative. Professional while also being friendly. I'm so grateful that…read moreclosing is over but hope to cross paths with them again.

They were patient, competent, and communicated extremely well through both sell and buy. Strong…read morerecommendation.

Untrustworthy and unreliable . Was not paid for worked that I performed. I attempted to clear up…read morethe issue multiple times

This group of insurance agents have taken great care of my entire family for 2 years!read more