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Lewisgale Physicians - Rheumatology

2.3 (3 reviews)
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Carl S Henderson, DO

Carl S Henderson, DO

1.0
(1 review)
4.6 mi

I was diagnosed with rheumatoid arthritis at a young age and have seen a rheumatologist for over 30…read moreyears now. I also have AS and Crohn's. I've been everywhere from small town offices to the Cincinnati Children's hospital. Of all the rheumatologists I have seen, Henderson is by far the absolute worst. As others have stated in their reviews, Henderson is extremely rude and dismissive of patient concerns. During one of my last appointments I explained to Henderson that my joint pain was increasing, to which he informed me I had no red swollen joints and the pain was in my head. Wonderful. I am still in significant pain. I am supposed to receive infusions every six weeks for my illnesses. However, Henderson's office consistently fails to submit my preauth documents on time. Every time pre auth season comes around, my meds end up denied and I have to fight with Henderson's office to get docs submitted to my insurance. I have never in my life had so much trouble getting a doc to submit forms. As of this writing, I am roughly one week behind on my infusions due to Henderson's inability or unwillingness to submit my preauth documents. In my opinion, it seems Henderson has become comfortable treating geriatric patients with simple osteoarthritis. Unfortunately, treating an RA patient with multiple diagnoses seems to be beyond Henderson's skill level. Anything other than a simple prescription request seems to be a huge annoyance for Henderson and will result in criticism or gaslighting. This is unfortunate since there are not many rheumatologists in this area. If you have rheumatoid arthritis, ankylosing spondylitis, or any other complex autoimmune or inflammatory diseases, I would highly recommend you hold out for a different practice.

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Carl S Henderson, DO

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Carilion Clinic Family Medicine - Colonial

Carilion Clinic Family Medicine - Colonial

5.0
(2 reviews)
2.7 mi

My doctor, Adrienne Kinsey, works out of this clinic and since I have been going there for my…read moregeneral physical exam, it has always been a wonderful experience. First of all, the clinic uses the very convenient app MyChart to communicate with me, things like when I have my next appointment, show me my blood test results, and even to have me check in the day of my appointment. I can even text my doctor a question I may have regarding the blood test results, and she will promptly reply. Second, the clinic has its own x-ray and blood test labs, which makes it very convenient for me when the doctor orders any of these. Not only are these labs equipped with the latest in modern equipment but also the medical staff that work there are very friendly and efficient. Third but not least is all the staff who works there are very welcoming, friendly, and efficient. From the receptionist who welcomes me when I arrive for an appointment, to the RM who takes my weight, temperature, and blood pressure, and takes me to the room where my doctor sees me. To my wonderful doctor who carefully examines me with my best interest in mind. To the phlebotomist who draws my blood and prepares it for texting. To the exit receptreceptionist who takes care of scheduling my next appointment and prepares and prints my After Visit Summary. Quality customer service like none that I have ever received in any other clinic before is what makes me rate this clinic with 5 stars and highly recommend it to all those who read this review.

I have just started going there. My doctor transfer to this clinic from the one in Salem. It's a…read morereal nice place. Very safe. Very big and comfortable seats. Very clean.

Photos
The Phlebotomist room.
The Phlebotomist room.
The Phlebotomist's room where your blood is drawn, prepared, and taken to be tested in the back room.
The Phlebotomist's room where your blood is drawn, prepared, and taken to be tested in the back room.
The doctor's examination room.

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The doctor's examination room.

Lewisgale Physicians - Rheumatology - rhematologists - Updated June 2026

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