Went into the store and did not enjoy my experience. The staff did not seem interested in helping…read moreme and were stand offish. It wouldn't have killed any of the three associates to smile, but I guess that's asking too much. I mentioned one color and once she grab it she went to the counter. The M in MAC could stand for mean because that's definitely what it gave. Well I will not be back. No suggestions or recommendations when I mentioned another color. Then I asked about the lipstick event they were having and the prizes and she was like no. Then I mentioned how there was suppose to be gifts if you spent over a certain amount and she said " Oh yeah well, they ran out of gifts." Hmm okay well I don't think it would have hurt to throw in a sample since the gifts were out but idk.

I walked up to the store and I saw about four associates just standing there talking to each other…read moreand kind of glancing over at me, but not really. I was not greeted, wasn't told any new make up releases nothing. I helped myself to the new lipsticks and was looking at them. Probably would've been interested if an associate tried to actually sell one to me, but nobody acknowledged my existence in there. Stayed far away from me as possible, and I went ahead and just left the store. Probably the worst location I have ever been to. I buy Mac consistently at other stores and I was in the area. However, this is my last time going to this location as it seems like the associates that work there, are avoiding customers and have their own stuck up problems.

Ely is hands down the best makeup artist and eyelash technician around!…read moreI have recommended him to so many people so I had to write a review on him You wil never be disappointed He has alot of other services Check out the website for prices etc. Talk about making me beautiful! He is the best

I really enjoyed my appointment. I was looking for a make-up lesson. Some tips and tricks to…read moreimprove my look. Ely was GREAT! showed me how to do everything and gave me some tips about color as well. We talked about facials and the different types and he made some recomendations. Really a very nice man who was a pleasure to meet and work with. I will definitely go back for other services. They're working on the space so you may expect to see some work in progress. It did not affect my time there at all.

This Sephora location has by far become the WORST location. If it wasn't the closest I wouldn't…read moreeven go in there. Each time the service is worse. They spend more time speaking to each other. No support, no hello. I find myself walking around in circles just to find by far the most unenthusiastic staff members as if we're interrupting them doing their nails. After being ignored for 30 minutes, knowing exactly what I needed I finally just went to the register to see if I could get some help with MUF. I knew what I needed, I checked online and knew it was there, but it wasn't on the shelf. The rudest young man "like yeah what do you want?" (Mind you I worked at MAC for 25 years forgive me if I have higher expectations); nonetheless "nope we don't have it" no offer of "we can order it for you, or let me check in the back"! One of my closest friends (I remember when the makeup arena we're all friends) managed there for a decade. The older staff always knew you. These young kids.... I didn't even bother asking for a manager given I figured it'd be another unhappy 20 something. They literally seem like they hate their job and now they don't wear anything or makeup that distinguishes them so they'd rather blend in than work. Horrible. I was already there and had already checked. He just wasn't going to make the effort. Now I'll have to order it, which would've been free if they had offered. What is happening? Ugh

Staff is always greeting you with a friendly smile and go above and beyond to help you find what…read moreyou're looking for.

I have been going to Kimm for almost a year now and she's amazing…read more She does fantastic work and takes her time to make sure everything is perfect and comfortable. The only time I went to someone else, was when she was on maternity leave and I missed her so much! Kimm's lashes seem to last longer than the other girls. Reasonable price for lashes!

Kimm is soooo amazing at what she does! Volume lashes, hybrid lashes, eyelash perm and I haven't…read moregotten my makeup done by her yet but I'm sure it'll look amazing cause hers always do! She's very knowledgeable on what she does you can tell she's very experienced. My lashes doesn't hold very well due to my teary eyes and she refilled again for me without charge! That's sweet of her and very professional at the same time! Go to kimm she's awesome!

This was once a 5 star location for brows but Ulta got rid of their best esthetician, Sarah. The…read moreother estheticians are nowhere to be found and have attitude once discovered. Bottom line: Poorly managed location.

I highly recommend Sarah at Benefit brow bar. She is the only person I trust shaping and waxing my…read morebrows. He technique is awesome and she takes her time shaping your brows. Many places just wax your brows and you are done. Sarah will actually trim your brows, pluck, and wax. Then make sure your brow shape is perfect. Which is why I have been a client of hers for a couple of years.

Sold my wife $350 in cosmetics that caused a severe skin reaction on her face and will not give a…read morerefund, even on UNOPENED products. This is a SCAM company.

These are the kind of pushy people at the mall who force a sale on you. I caved in the first time I…read morecame in and bought $75 face powder (I normally buy $25 powder so this was a push). They also didn't hesitate to tell me "how much I really needed coverage to cover up my bad skin" and suggested the BB cream. I didn't buy it then, but came back a second time months later to buy it. When I came in the second time the sales guy grabbed a BB cream for me without testing to see which color would match. I thought that was odd but trusted his professional opinion. While I was there he didn't hesitate to push the microdermabrasion skin care line on me. He tested the products on one of my arms to compare it to the other, and called me dirty because of the difference. I said no thank you but was upset with me after because I didn't buy it. I then had to come in a THIRD time because the BB cream did not match the powder I bought. The lady who helped me this time told me the powder I bought the first time was the wrong color and the BB cream "would only make my skin in bad condition worse". She grabbed another powder for me that was 3 SHADES darker! She started off as friendly, but while I was at the register finishing up with her I said "no thank you" to $160 worth of products she pushed. She then had a pissed look at her face and became rude. All while I'm witnessing the same sales guy who helped me previously be in a customer's face to push a sale and I can hear the lady say "I know, but" over and over because he's interrupting constantly. Every time I've come in I get told something completely different and have been given the wrong color. Now that I'm in the car in natural sunlight this THIRD color is still the wrong color but I refuse to go back in!! I've bought makeup worth half the price with the nicest people ever at other places. If this is a representation on how the employees here are trained to sell I am spreading the word NOT to come here.