Three cleaners came they were efficient, thorough and quick…read more I have never had a cleaning experience like it. Excellent Job

The owner is very understanding and tries to accommodate anytime I need. I love the schedule they…read morehave me on. It takes some time for the cleaners to get an understanding of what you like but they are easy to talk to and take instructions very well. Other than the very few things I have to point out, the cleaners do a good job. Also!! They try to keep you with the same cleaners so you don't have to worry about different people coming in and out of your home!

We have been with the Cleaning Authority for several months now and are extremely pleased with our…read moreservice. We tried other cleaning companies and experienced terrible, unreliable service and very poor quality cleanings but the Cleaning Authority is on-time, every time, performs high quality, thorough cleaning services, and is VERY reasonably priced. Team #14, Patricia and Eucaris, are fantastic! They are extremely professional, very efficient, and we feel really comfortable trusting them with our home. We just came home from work and our house is looking great and everything is spotless. Thank you Patricia and Eucaris!!

I am so torn writing this review. The team cleaning my apt did such a great job. Never had any…read moreissues with them & truly loved their work. Working with "management" however was so painful & not smooth. The portal isn't as self serve as you'd hope, meaning you have to go through them for all scheduling, etc. then there would be delays in response or general miscommunication. It became too frustrating for a really routine apartment clean every month so I looked for other cleaners.

I was very disappointed with this company. 3 people showed up so I was excited. But, 1 person just…read morewaved a swifter around hit and miss. The other 2 started cleaning. Within a very short time there were only 2. The 3rd person never said a word and just left. I am sure they never touched my 2 front rooms, never did the stainless in the kitche (said the were not allowed to use product on the stainless) , never touched the pantry and the dusting was hot and miss as demonstrated by the swifter lady. I stopped ongoing service immediately but still not feeling good about the $235.00 I paid. Dont make the same mistake.

I would not recommend them at all. I can't believe how they are still in business! I couldn't…read morebelieve they never touched my bathroom sink and left black footprints in my shower but didn't clean it much at all. After the second time they said they would have an inspector out and they said everything was done which it wasn't. They also took my vacuum and left theirs and wouldn't return my call.

We needed a good reasonably priced cleaning service. A friend recommended the Cleaning Authority…read more We've been using them for months now and find them reliable, thorough and friendly. This week our cleaners were Marcos and Cardina. They did a great job. Marcos is poetry in motion. He dusted quickly but carefully. And he left no trace of our dust bunnies! My only problem is I don't speak Spanish so there is a bit of a communication problem. But we get by . We are so happy with the Cleaning Authority.

The Cleaning Authority Greenville does a great job making sure they rotate to deep clean all the…read moreareas of your home. Our team, Yesy and Yadira, are efficient and thorough. Communication is great and I love that no harmful cleaning chemicals are used.

Both my husband and I are very pleased with Melanie's services and I have already recommended her…read moreto our neighbor and will continue to recommend her if asked. Ann Foster

From the owner: Melanie's Pristine Cleaning Company is a locally-owned home cleaning business serving clients in…read moreand around the Charlotte area. We strive to provide a quick and thorough clean that will leave your space sparkling like new without getting in your way. We also provide personal assistance to take some of the stress away that comes from doing everyday household chores. Contact us today to book a cleaning!

Only giving one star because I can't give 0! I had my initial clean scheduled for the first clean…read moreof the day set to arrive between 8:30 - 9. When I went to check the arrival time day of it said between 9:30 - 11. I called to let them know that would not work as I had an appointment and wanted to meet them first. They didnt answer and I spoke to corporate. The manager finally called me back and said they would arrive at 10. I said I didn't want them to come or to be charged. She insisted they notified me of the time change. I said no I got an email saying first clean 8:30 - 9. She told me I changed it. Then when I said no and didn't want them to come she told me I was a bitch and hung up on me. Avoid them....very unprofessional and unreliable. Edited to add that the person responding to my review is the one who called me a bitch. They never notified me they would be late and she never apologized for her speaking to me that way.

Ladies were nice who cleaned the house. Service is very pricey in my opinion knowing what I know…read morenow. Wasn't pleased with some promised aspects of the cleaning. Was told that it comes with time. Sorry, not a good response.

Incredible job and amazingly affordable. He cleaned a couch chair and carpet and it looks (and…read moresmell) so much better...such a great choice

Great to work with! Scheduling was so easy and Jack responded immediately. At my house, they were…read moreso friendly, polite and professional. Would definitely use them again!