Yesterday I was embarrassed by the Palm Beach Gardens manager, Nicole, and Lf associates. I noticed from the moment that I stepped in the store that I was being watched. I am not sure if it's because I'm African American but every time I took something up and had several items in my hands they asked to take it from me, and went in the back room to count it. This was not the end of it, the moment I stepped into the dressing room they kept asking to take the items that I didn't want every 2 minutes. I could feel the insinuated accusation without it being said. I then began to observe there interaction with other's to see if this was how they treated every one else but, no, I was the only one being given this treatment. I left the dressing room with a few items in my hand and Nicole then came and asked if she could take them and I said no (by then I was growing irritated and had made the decision that I was not going to purchase anything but see where it lead to). She then went away and came back touching my purse using "not so well reverse psychology" to get in my bag but I did not allow her to. I am assuming that's when she called the compound security (who initially said they needed to check my bag but by the end of the ordeal stated that they can't look in my bag and they wanted her to look in my bag). Nicole mentioned that they are missing a shirt that I went into the dressing room with and suspect that the items were in my bag and that at no time did she see me put the items down. She threatened to call the cops and I told her to call the cops and if they found nothing in my bag that I would be suing the store. She also kept telling me to stop making a scene when clearly she was the one who had called security on me. She mentioned that if I refuse to cooperate I will be banned from the store? I have been shopping at Lf for several years, since it originally opened in Miami! I told her if so, then I would like to have every single item that I have purchased refunded. The security also said that I was trespassing? This made me very upset. This one location has given me a bad impression about the overall franchise and I am utterly upset that a good portion of my closet is from them. After asking that she searched everyone's bag in the store I allowed her to look in my bag and of course, she found nothing and she did not apologize. I asked Nicole for the headquarters number and was told to go google it. This is the worst treatment I have ever received. In addition, I was the only person given this treatment in the store. At no time did they ask any other customer to take their items to the dressing room. While in the dressing room they asked me every two minutes to take the items that did not fit me. I have visited other locations throughout the US and they are very pleasant but the treatment I received at the Palm Beach Garden location was much different. Zero stars should be an option. If you shop here please observe the treatment you receive and give feedback, especially if you of minority. I cannot express how distasteful their attitude was. I was embarrassed and disgraced by the experience. read more

Don't shop here! The girls who work here are complete airheads who don't know the first thing about customer service. Prices are outrages for what you get! On top of that they don't not honor returns on even if an item is unworn. Not sure how this place stays in business read more

bad customer service called because we came down and they were closed it was 10:30am and their website said 9am. I gave them a call and it lasted 12 seconds because they were so rude. i said "your website said you open at 9" "well that's incorrect" and i hung up lmao so rude read more

I went into the store, not as a shopper, but as someone really hoping to find some luck as an associate there. I walked into LF, not seeing anyone from view - at this point I figured someone was at the register - but the second I entered, two bimbos stood up from sitting on the floor and proceeded to give me the most awkward greeting I had ever received. I went on to inquire about a job opportunity, skeptical at this point, at which they knew nothing of, and instead, went on to monotonously ask about my outfit. I jovially let them know where I had gotten it, and the two decided to go completely silent. I was so sick of the stupidity I decided to say my thanks and get the hell out of there. If those are the kinds of people that this company wants representing them, I have no interest in being a part of that - shopper or otherwise. read more

LF in Palm Beach gardens is plagued by two problems. It's location is bad and it's manager is too young, unprofessional and not knowledgeable to run the store. It's sad because many of the employees (some who have been let go) were friendly but it is evident they were poorly managed by someone who was given the keys way too early. I don't see this location lasting much longer. read more

I went in with my 18 year old daughter which is very into fashion .The girls were great very fashionable and everything fit perfectly after spending 3 days up and down from Boynton to Palm beach gardens looking for dresses .She would like and having no luck I was very happy she couldn't decide which ones she liked more. We have gone back regularly and they always have great stuff. It's worth the price and the costumer service is excellent love the store. read more

The employees are rude and don't want to help you. They rather be on their phones and ignore you. I have been shopping there for over 2 years and each trip there is worst and worst. I wish I could give them zero stars read more

Worst place to shop. If you want to get clothing shoved down your throat by teenagers and middle aged woman wearing clothing suited for a child then this is your place to shop. I visited the store in Palm Beach Gardens and was extremely disappointed. Luckily there were other stores nearby and I didn't completely waste my time. read more

This store has got to be the biggest rip off! The clothes are very low quality. I must say that they are very stylish though. When you are paying that much for clothing you shouldn't have to dig through piles of clothes as if you were shopping at a flea market. Nothing is folded and neatly placed. Most of the things can only be worn maybe twice before they fall apart. I purchased two rompers one fell apart during the first wash and the other has one leg longer then the other. Don't bother calling customer service because they are no help at all! Basically you bought it you own it. Honestly I don't know how they stay in business!! It's the same old bait and switch scam that the younger generation doesn't know about. Just put a high price tag on it mark it down 60% and wow what a good deal!!! I wouldn't waste my time or money at this store again!! read more