We have several rental properties and one of our tenants called about a drainage problem on a…read moreSaturday afternoon. I had not used Ragan before but called Ken after not being able to reach the service I normally use . He was on another job, but said he could be there in about an hour. I proceeded to go the site and view the work since it was the first time using this company. Ken and two of his workers came , uncovered the tank and drained it as much as possible. Then one of the workers suited up and went into the tank to repair the drain. The price was reasonable for the work performed, especially on a week-end. And I maintained a happy tenant who has now been with us for several years. I will call on Ragan again.

I just purchased my home in Lagrange reached out to ragan grading and septic tank service, I got a…read morequote of $400-450 a man came to my home,, I wanted to know the exact cost he told me it was going to be 470.00 which was higher then the quote he became aggressive and started to argue with me cursing and through the phone I am glad I had my phone on speaker that's when I told me to kiss his ass, and that he was going g to contact all the local septic services and lie saying that I refuse to pay, just because I refused any service of the company at that point t then he called me a nigger and hung up the phone. I looked at the clerk of the place that I was at and asked him did he hear what I heard cause I couldn't believe what he called me he looked me in the eyes and said yes I heard it. Then I asked the other clerks they said they was sorry and no one should have to go through what I had went through and told me I need to report it to the police so I did right away, when speaking to the officer she told me she knew of them doing such thing and that she was sorry. I also filed a complaint against them with the better BBB and the FTC.