Exceptional Leadership and Customer Service Excellence at Liberty Store!…read more I went to Liberty for the first time the other day and had an amazing experience! Everyone was very kind and helpful. I had the pleasure of encountering Kaitlyn Sterling, the manager at Liberty. Her dedication to providing exceptional customer service truly left a lasting impression on me. Her friendly demeanor and professionalism made my shopping experience a delight.

This used to be my favorite dispensary in PA. One bad banana can ruin the bunch, though…read more I'll just include my Better Biz Complaint here: This USED to be my favorite dispensary in Pittsburgh. But the new GM is so subpar it's unreal. On October 7, I placed an order online at Liberty Cannabis on W Liberty Ave in Pittsburgh. I expressed to your receptionist that I wanted to speak with a pharmacist because I wanted to add to my order and wanted to speak to someone knowledgeable about the strains and their medical benefits as I've been having a worsening arthritic issue and candida as the result of having Sjogren's Disease. I was informed there was presently at 5:30 pm no pharmacist on staff, but I would be paired with a manager. The """manager""" knew less about cannabis than I did other than the fact he liked to use it. The other employees were chiming in on my questions where he didn't know the answers, and overall I was not satisfied. But I thanked him for his "help" (though his blank stare as I looked through the menu and all he did was recommend Strane products like a sales man), was about as much help as I got other than "I think, I guess". He didn't even make any efforts to look things up. Since I added to my order, my total was about $80 more than my online order. But I noticed I had received an old receipt stapled to my bag instead of the updated one. I received my updated receipt and left. I noticed upon arriving to my mother's house about 15 minutes away that I was given Wedding Kush instead of Wedding Grapes even though the "manager" went over my order and recited "Wedding Grapes". I called and had to come back up to exchange it. When I arrived the "manager", asked me what was wrong and tried to blame it on adding to my order. But, this was one of the original items from my original online order. Then it took him 10 minutes to figure out the computer to exchange the product. He stapled the bag and said "there you go all set". No apology. I stood there and waited for 15 seconds, and he turned away awkwardly. I said excused me if I made someone come all the way back because of MY mistake I'd AT LEAST apologize. So he very sarcastically uttered "sorry for the inconvenience". I told him "wow dude I have no idea how you got to be a manager but I am going to call and email your headquarters and find out." His response to me asking your receptionist for the corporate number? Are you KIDDING me? Is this how you treat people?

Dr Sam was able to do a phone call. The registration process is a bit difficult if you're not good…read moreat following direction, however I believe you can call and they can assist you that way. Dr Sam gave me recommendations on what would be good for my specific issues and was very knowledgeable! I appreciate Dr. Sam and will go back to see him in the future. I believe I paid like $150 for everything, however I have never paid for this before so I don't find it to be a lot.

Been using Dr Sam for 3 yrs now to recertify my medical marijuana card. Always had a great…read moreexperience

Great service. As cheap or cheaper than most other businesses of this type. They walked me right…read morethrough it and had my card on 10 days.

From the owner: We offer Medical Marijuana Certifications and Renewals from specialized and licensed physicians,…read moreacross Pennsylvania and Delaware.

Right at arrival a guy wearing headphones yells at me, "I need to see your card". I say "maybe take…read moreoff your headphones so you're not screaming at me". I get inside and I'm the only customer, good sign. Inside guys says tersely "I need your card" He stares at it inordinately long, it is me and it is valid. He says "well we have to compile your order" to which I say "i think it is ready, I got an email stating my order is ready" to which he sneeringly says "that's not what that means". Suggesting they reword the emails hen did not go over well. I will never go back to this pretentious $#%@-show of a dispensary. Delta 9, where bad vibes meet total incompetence.

Delta9 is probably one of my favorite dispensaries in the Pittsburgh area. As a newer person to the…read moremedicinal marijuana community, it's bean super easy and convenient to shop here and the range of products has been great. The staff is always friendly and helpful, and my visits to Delta9 have been pleasant every time! Through COVID, I feel like Delta9 having curbside pickup was a power move on their part. Being able to order what I want online, arrive and park, and have someone run my order out to me has been incredibly convenient. From visiting other dispensaries in the Pittsburgh area I've found that Delta9 seems to have the cheapest prices. There are so many positives about coming here including the friendly and helpful service. If you have any questions or would like product recommendations, the staff at Delta9 is always happy to help. Each visit has been a positive experience and I'll definitely be returning!

I don't need CBD oil but my dog does and I give it to him twice a day he has a very bad back and…read morethis CBD oil does wonders also I buy the tasteless oil he don't fight me when I give it to him oh and by the way it's CBD oil for animals who thought they would even make this I'm glad they do

Matt was very knowledgeable and super welcoming. The store was extremely clean and aesthetically…read morepleasing.

Josh and Kevin were insanely helpful!! Josh went above and beyond to make sure that my account was…read morerestored and earnings saved. Best dispensary in the burgh.

Everyone here is SUPER friendly and knowledgeable. You can pretty much ask them anything cannabis…read morerelated and if they know the answer they'll tell you, if they don't, they will either find someone there who does or they'll look it up(I've never been told "I don't know") everyone is super personable and amazing. My fiancée and I used to go to a different dispensary, but we have made this one our go to just about every week. Management is great, staff is great. Great experience! Nice location, kept clean. They also sometimes do drives/collections, like canned food and book drives