Used to love this dispensary have been using it for well over a year. But recently I've been really disappointed with the service. Twice in about as many weeks I've driven out to the store to stand around for half an hour or more and still leave empty handed due to a mistake or glitch on their end. This past experience they actually sold part of my order to another customer while I was waiting for them to fix it and was told I had to buy something other than what I had ordered after waiting. Not good enough considering their are other options as far as dispensaries go. read more

Great people. Always positive. You're in and you're out. I appreciate the efficiency every time I go.

well i placed an order i ordered what was on the menu. when i got. there they said it wasnt there i drove traffic i shop all the time. i ordered it , it was confirmed, not really ok. i woulda never came , i woulda went to another ethos waste my time i left irritated an unhappy ,3rd time something like this happen LIKE PUT WHATS ON THE MENU WHEN U SELL OUT TAKE IT OFF THE MENU SIMPLE!!!! my name is sunday an i dont give a shit i said what i said. DUDE WTF read more

Ethos is definitely my favorite dispensary in the Pittsburgh area, and this location in particular is amazing! First off, you get a discount for being a new patient, your birthday, and there are even other discounts you may be able to get (just ask the extremely friendly staff!) One thing I've loved especially about visiting this location is the kindness of the staff. I have a son that tags along and they are always so sweet to him and informative to me about the medicine and products I'm purchasing. I'm confident I'm getting great deals and products and it helps to know that if I have questions or concerns that they'll be answered! I'll continue to be a regular here. read more

Negative rating until they do the right thing, then I'll take it down or change it! They gave me the wrong product and have yet to respond to me about it, like wth?​ read more

I been shopping at Ethos In Robinson for a solid couple years now Zac & Entire staff have been 100 very happy with the whole experience great work everyone thank you. read more

Ethos is conveniently located in Robinson, pretty close to RIDC park and Buffalo Wild Wings (right off Robinson town center exit then to left). They give 20% off for first time customer at this store and if you are apart of any government program then you get 20% off every time! Such a bargain. Best thing to do is get a big haul at once to save money on first visit if you don't get any benefits like myself. I've been to about 4-5 dispensaries in the region. This one is probably in my top 3 now! The staff is very friendly and helpful. The store has such a clean and open look. The process of checking out is faster than almost every dispensary in the PGH city area which is awesome! Solevo will have you waiting for 30-45 mins and I was not in here but 10 mins! Recommend. I hope more dispensaries start implementing specials year round as they get pretty expensive. read more

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Had been going here for years at least once a week after today never again was verbally attacked by a man in the lobby and the staff did nothing he was in my face calling me names and threatening me and they all sat there silent it really is disgusting will never go back read more

Let me start by saying I love my ethos in North Fayette. PA. the employees are beyond helpful, wonderfully pleasant and amazingly patient. I just want to say to the ethos policy makers that their points and rewards system is extremely deceive and more than biased towards the majority of their customers. Only people that are in a higher income level will EVER get to take advantage of, which I'm positive is the reason why. Only patrons that have a high enough income could spend $500 in one order in order to redeem those points to get to use the points that have taken time to accumulate them. The program is very deceiving and very disappointing to me as a company that is for medical purposes. That doesn't seem to portray the ethics that comes from a medically categorized dispensary. Please address this matter or make the program less deceiving. Loyal and grateful customer. read more

This is always my favorite dispensary to come to everyone is humble and welcoming. The place is clean, refreshing, and there's always a good selection to choose from! read more

The employees are very knowledgeable and always willing to answer questions. I've been to 3 other dispensaries and Ethos is always my go to.

It's really frustrating when you have a bad experience in the midst of grabbing the next step to relief in any moment but the staff, products and environment at Ethos make that almost impossible. After years of waiting for medical cannabis to hit PA, I have really enjoyed traveling to explore what is working and what is not - this company has the experience down and I really thank the management team for taking their time to open carefully and be kind to all of their patients. Cheers to a successful first, second and however long we have you all here in PA, Ethos! Looking forward to seeing you all again soon, Your friendly Nonbinary American, Brogan read more

First trip to this amazing new dispensary in Robinson Township. We got top notch customer service guided tour by Joseph. He was so fun, knowledgeable, and helpful. As first time customers we got a 20% discount PLUS this day all items except flowers were 15% off. Highly recommend this business. Cash or Can Pay only, ATM inside. read more

Ethos Dispensary - Pittsburgh West - Opened since Nov. 2020. Very clean store, professional help! - Cannabis Clinics Near Me - Pittsburgh, Pennsylvania

Went to Ethos in Robinson, because I was tired of having to drive all the way out to Monroeville, fighting for parking, and having to bring a chair (my body can't handle standing for more than 10-15min at a time) to wait 60+ minutes in line in the elements, even when ordering online ahead of time. While this is still a drive for me, it was 100% worth it! I was first met at the front by a very pleasant and friendly employee. I then entered the main area, in which they have kiosks to view product and order from, which was fast and efficient. (You can order and discuss products with an employee behind the desk if you prefer). After I ordered everything via the kiosk, I was instantly asked if everything went well and if I had any questions; I was fine, so he immediately started working on gathering my items. He, too, was exceptionally pleasant and great to speak with regarding new products available. What matters most to me was met--ZERO wait time. Yes. ZERO. Not an HOUR. (I almost want to write a fake, negative review so it stays that way haha) Friendly and knowledgable staff. Clean. Wide variety of product (even more than I'm used to from elsewhere, and stuff I haven't seen in over a year anywhere else in PA) If it matters, because I was curious and tried to find out on their website, they do not require you to fill out a book of information/have a consult as a new-patient there. While they do offer this, and I think it's great and necessary if you're completely new to MM, you don't have to, which saves an incredible amount of time for those that aren't new users. Here comes the bonus: If you're licensed because you're actually disabled, and need MM to survive each day, they do in fact offer 20% with each order with proof of being enrolled in Medicaid/SSI/SSDI. This is substantial to those of us disabled and on a fixed income, but absolutely NEED this because nothing else has worked! Even without the 20% off, they have constant, mind-blowing sales I have never seen anywhere else. Everyone also gets 20% your first visit there. You can't go wrong. In short, 10/10 recommend, even though I don't want too many people discovering this amazing dispensary. Hopefully, they expand to each region of SW PA soon! read more

My favorite place in Pittsburgh to get my medicine! The staff is friendly, knowledgeable and they remember your name which I always appreciate! Easy to park right outside and they have deals almost every day. read more

I have been to a few different dispensaries and this one is far superior to the others. I always get great service and great deals. Most of the time I pick up my order and it's actually less than what it said when I placed it. Zac is an awesome rep for the company. I had him today at check out and he provided so much detail into what I was getting and gave me some great recipe websites. Highly recommend! read more

Fast service, great friendly staff great prices everyday. I always find great prices online. A+

I LOVED going here-quick service, knowledgeable staff, great prices. I was disappointed when they reduced the discounts but still came for the great deals and medicine that helped my chronic health issues. Unfortunately, on two occasions I did not receive the right change. The first time I called and they gave me a credit on my account. The second time it happened this week, I noticed before I left the plaza and went to talk to a manager as I should have received $5 in change. He looked into it for me, reiterated what I said but disagreed I was owed change. I don't care so much about a few dollars, it's the gaslighting for me plus it was the same employee who gave me incorrect change. Suffice it to say I will be taking my business elsewhere, but other than this I've had great experiences here. read more

The prices here are not great, but the sales make up for that. I'm giving two stars because staff doesn't really seem to know what's going on. As nice as they are, I was given the wrong information on my last visit regarding my discounts, which resulted in a lot of confusion on my next visit and me paying more than I expected. Pretty disappointing, I would not recommend based on that. read more

ethos kicks AZZ and it always smells like weed there

I am a very ill patient w/ a serious digestive disorder just recently diagnosed after 3 years. Prior to surgery 4-11-22, I was eating baby food for about 4-5 months. MM has been my saving grace, because of degestive disorder, I was unable to digest properly, foods, meds, etc... These things were not reaching my cells. Un-able to do do regular meds, I was forced to spend astronomical amounts of money for 3 years on experients with mm. On 4-8-22 (beginning 3 days of clear liquids) I purchased several products, all marked indica RSO online. Remember, surgery 4-11-22,. And remember, because, I've gotten burned prior by ethos, i always ask before leaving the store, all striaght indica, right.? Which, always, I'm told yes, There is clearly a high turnover, the employees do not know the product. However, once I looked at package upon ready to use the product, only to find out, the back shows as a hybrid. Any type of sativa in the product prevents me from sleep, can't achieve, and certainly can't stay asleep. I have insomnia due to medical condition, While trying to return them, the person waiting on me was pretty cool, got a manager, this is where is fail apart. Again, I've been doing this in PA since is opened, so I have learned what does not and does not work. He supposedly explained the situation prior to coming to the floor. Not so, I had to repeat myself in front of the whole stole. So of course being a manager, he had to insist to try and contradict me by saying not all growers do not incidate (I) if it is indica, unless a knew grower, that has not been my experience; anythime I received a stright Indica, It was alwasys marked indica on my name label next to product name, if it was straight indica. I have insomnia, so imperitive must be straight indica. Not just what it says on their sight. Online is wrong many times, that has been my experience. Manager at store, feels he must explains this to me, now, remember I am only 3 weeks out from a serious surgery. All I want is an exchange.No other explanation needed. They made a mistake, I wanted it corrected. Neither package was tampared. No attempt to be open, name tags and labels still affixed. At this point, I'm not feeling well, a female patient, right next to me, feels the need to interject her own personal feelings, saying I was being rude.I have an exicitable voice when I am being attacked by other, Gang up as you will. People in todays world feels they have that right. Rude is not always rude, it is sometimes authority from an adult in the situation, to the employee not doing there job. I will advocate for myself. Simply because the manager did not like what I saying,I was not the one being rude. Having authority as a adult is not rudeness. At one point the security got involved, we were outside and the rude interfering so called patient was still putting her 2 sense in and the security would not stop her from instigating and would only shut me up. Again, manager was extremely upset at the behavior at the the manager on site and the security. 2 very important things, this is not a medical facility. They're is no anonimity, no partitions in between patients, not seperated at all (literally 2 feet apart), everyone can hear what everyone else is saying. They made sure to repremand me in front of others: the female, 40 something, unkept, is allowed to interject her own personal feelings, where I was being silenced. This woman had no right to interfere. I was clearly not being rude, I actually had a very lenghtly conversation w/ an offsite manager, anout 1 hour later, who will look into to this, train and reprimand her staff. She stated, this should never happen, have another patient interfere, w/o a manager stopping her. This is clearly what escalated the situation; manager has every intentions of reviewing tapes, which I invite, I WOULD RATHER GO ELSWHERE, MY MONEY SPENDS EVERYTHERE. ETHOS HAS NO RESPECT FOR THE PRIVACY OF THE PATIENTS as a a business at all. It shoud just call itself a recrecational mm place, although not legal, but clearly the legimate patient is in the back burner at this place. If you want to be treated as an actuall patient and not a pot head, stay away from this facility. You go out to parking lot, there are 4 teenagers in the the car while one goes in and gets there get-high, I've seen it and also heard of many instances of this take place, Has nothing to do with medicine. Happens all the time, many, may times. More young people on MM then should be allowed. This industry has become a joke. Patients who really need the medicine can't actually get the medicine because there is so much abuse in the industry, going to people who just want to get high, its just getting to the patient who actually needs it, not enought product around. I pray the manager does as promised, and do her! read more