Wary of unknown phone callers collecting personal information, I wasn't sure this solicitation from…read moreBay Area Credit Service was legit. And given that this matter was related to my very elderly & disabled father, whose affairs I manage entirely, my antennae are set quite high. But to be sure to clear any outstanding debt on my parents' behalf, I carefully went about submitting the requested Power of Attorney (to proceed with finding out the details re: this issue), reading reviews on this and other sites, and contacting the company/source of the debt. Everything checked out, therefore I proceeded with taking the next steps in resolving this outstanding debt. It did feel like a "catch" to have to pay with my credit card in order for the accrued interest charges and $5 processing fee to be waived. But I decided to do so, given all the "homework" I had done prior to calling them back. (My husband and I will be keeping a closer-than-usual watch on our accounts in the near future.) Regarding the complaints of other previous reviewers, it isn't difficult to understand those reactions. No one enjoys being interrupted by an unknown stranger and called out with "Hey, you owe money to so-&-so?!!" It is intrusive. And for those who don't have an outstanding debt with "company X", it's insult to injury! Then add to that the struggle to communicate with others who speak with an accent and/or relates to others outside of American/Western cultural norms. All of that was true for me, as well, yet I was fortunate. The gentleman who called was polite, respectful and businesslike. But it was business...nothing more or less. He didn't "schmooze" as we're so accustom to in our American culture. And I admit it, I kinda like schmooze in the marketplace. But there was not even a hint of connection (or the pretense of) in his demeanor, although he did express appreciation for my cooperation, which was likely scripted. And some business people are just better at their reading their scripts than others.

Gotta say just another sucky collection agent.... But had a person that deserves kudos. Richard…read morefrom Atlanta. He listened to our situation and didn't make us feel bad. Mistakes happen and he seemed to act like he understood. He set us up with payment plan. Ok the guy is just doing his job but seriously... He was kind and so respectful. Too bad he's stuck in a job like this...he needs to be training the others how to handle phone calls, and treating people with dignity

I had a question about a matter that no one seemed to know the answer to involving inheriting my…read moreparents' house in another state under a law that state has that Georgia does not (not a simple will, see "Tennessee Life-Estate Law.") I called an accountant in that state I'd been referred to but five calls all went to voice mail and two messages weren't returned, so I decided to look locally and called these folks. Thompson was VERY knowledgeable and gave me all the info I needed to know on the phone. I offered to pay, of course. People in fields like this are selling knowledge and as basically a knowledge worker myself (network engineer) I told him I'd be glad to pay his fee because "I don't work for free and don't expect you to." He laughed but refused any payment though we probably talked for 10-15 minutes, just asked to maybe use them for my taxes next year. You can't beat that.

Went and got my taxes done, and I must say, this will be the place who does my taxes from now on…read more Thompson was great, he was patient, he answered any questions I had. Even told me some stuff I didn't know. I will be returning. So, if you're looking for a safe and reliable place to file taxes, if you haven't already , I recommend this place. Call first before you go to make an appointment.

Been going there for 15+years.. Always excellent service. I sent a money wire for out of state…read moreclosing and it was done on the spot easy. if we need euro's I just call in advance and they have them for me. Vanda is my go to there, she's excellent... just a well run branch.. pat s

My parents sent me a check and they have an account with Truist, and that's why I chose to go there…read moreto cash it l. But what I didn't know was they charged a 8 dollar fee to cash a check even if the check is off of their account.

Great Company. Great People. Easy to work with. Very considerate. Located in Duluth right off of…read morePeachtree industrial blvd.

I have been given this companies info in regards to a liquidation that was turned over to them. I…read morehave called no less than 6 times and all voice mails are full- not even able to leave a message, also emails go unanswered as well. Not sure I would use this company for myself or my customers.