Purchased 4 Japanese maple trees end of May. One of them started showing signs of dying within 3…read moreweeks while the others continued to thrive. Contacted Rich's Farms in June, and spoke to Garrety (sp), lovely lady, intelligent conversation, and she advised me of 90 warranty which would consist of exchange only, and what to look for regarding the tree's progress. Since their warranty is only for 90 days we returned tree today after it was clearly dead. I was speaking to employee Beth and a employee by name of Tara arrived, pulled tree out of bag, stepped back with what I perceived as dramatic behavior with affect and posturing that appeared to indicate all of her senses had been assaulted, stating "root rot!" I said I'm confused, all the other trees are doing fine. She looked at me, and said, very slowly, enunciating each syllable with pressured speech, "ROOT ROT!" Lovely way to begin one's day, being treated as if I were an idiot and she possessing the right to insult me in such a perceived condescending manner. i later expressed my upset with Beth to which she indicated Tara was an expert in plants. I indicated I was an expert in my field and would not ever treat or speak to my patients in such a condescending manner. Suggested Tara not interact with public in the future. Having purchased three other trees, I do not see myself exercising my rights to exchange. Life is too short to be exposed to such persons. I do however, want to express my gratitude to Beth. She patiently and professionally explained root rot to me; precautions to take with new tree; proactive measures with other trees we had purchased; what to look for and what to do if certain signs of rot appeared. It's a shame that my patronage and enjoyment of this facility was tainted by one person. The two stars are only because of Beth. The overall experience was unpleasant, and she took a lot of the sting away.

Was at Rich farms for a wedding. As a wedding venue it was beautiful. The only reason I didn't give…read more5 stars is for the restroom. One woman's & one man's toilet for 170 guests seems to be insufficient. Otherwise, it was a beautiful venue

Very frustrating experience! I had a small order so I guess they didn't feel it was important…read more Contacted them 4 separate times and was given 4 different excuses as to why my order wasn't in yet. (Including "the truck broke down.") Called one last time today and he took my number and said he would check and call me back. That did not happen. My last visit to Country Farms.

We just had Country Farms complete a hard scape project for us. They put in new retaining walls, a…read morenew sidewalk and front porch area. The quality of work was excellent. They were punctual and got the project completed in the time we had been given at the start. The work done was thorough. They are true craftsmen. They are a little pricey, but the quality of work is outstanding. So they deliver your money's worth. I would recommend them without any hesitation. Good people to work with. Tim Davis was very responsive to all our questions and needs.

I was given a quote to cut my tree 6 months ago. Still waiting. I've messaged many times, getting a…read moreresponse that they were waiting for "better weather." Today, they texted stating that the price would be $150 higher. I prefer an ethical, honest company who gets the job done in less than six months. Call an honest business if you need tree service.

Terry and his crew did a lot of work for us. We highly recommend him to everyone. Great guys,…read moregreat work and clean up. They come and get the job done no matter how big or small. ​