Cannot get a call back for warranty service…read more They talk a good game at time of sale then leave you hanging. Shingles are failing - they are under warranty - cannot get a response Roof has been a problem since install Will have to pursue in courts Don't use this company; save your self some headaches.

poor quality and communication, left a mess. i paid a high price and got less then quality work.read more

They did a wonderful job on our roof. Darren Caudill was professional, prompt, efficient and a…read moregreat guy. Highly recommend.

Had a roof put on in October,Darren was great to work with, understanding our situation before my…read morehusbands surgery. Very dependable company, honest, efficient, would highly recommend.

UPDATE --- after a 2nd BBB complaint for non-resolution, got an email from RSGC…read more letting me know they'd be in touch now that theyre "caught up" with other jobs. Nice to know that their warranty obligations get bumped to the back of the line! Geesh

Horrible job done on my metal roof. Rude customer service. They refused to fix it. Had to get…read moreanother contractor to redo and now it's great.

Very good company. Searched on Yelp for a roofer near my homes in Ky and Ga just to see if there…read morewere a chain or franchise like that. Found these guys. Hired them in KY and will soon hire them in GA. Only thing is, the web site listing is not correct, but the number was, so no real issue reaching out to them. I intend to use them again in GA in March.

A tale of two roofing jobs…read more It was the best of roofing jobs, it was the worst of roofing jobs. It was a messiest of roofing jobs, it was the cleanest of roofing jobs..... I live in the 'urban core' which is one way of saying the homes in my neighborhood are close together. About two months ago our neighbor had a new roof put on that was NOT with A New Rooftime. She didn't bother telling us. We came home to our front, side and back yard covered in shingles, shingle wrappers, nails and tar paper. I asked the workers if they were going to clean it up. Once they found the jefe that spoke English, he said they would. I was suspicious because the trucks they came in were junk and had nothing on the side of them. Not that that is needed but it's somewhat expected. Anyway, they didn't really clean up. They busted about four of a potting plants. We picked up best we could but are still finding the occassional shingle bit and nail. Last week, A New Rooftime came and did a nice job in no time flat. There was a bit of miscommunication in scheduling it (could have been my fault) but they were also in a hurry to get it done before a forecasted weekend of rain followed by snow. I coudln't be home for it. Neither could my wife. When we did get home, everything was done. Everything was cleaned up. I even have a beehive I told them about and it wasn't messed with at all. I spent some time outdoors and haven't found any of my old shingles in the yard or bushes...although I did find bits of my neighbors. It cost more than I wanted to pay but I'd waited too long to get it done and the damage was rather obvious. My fault but since I couldn't be there they did email some updates and things I needed to know about. I was really impressed.

I spent $975 for parts & labor. I gave him $425 (extra cash just in case) for parts that should…read morehave cost $300 & something. I was busy while he was here & not paying attention. I didn't get the receipt (conveniently) nor any change back. There was a $50 rebate for returning the used part but he didn't leave the part & I'd need receipt (so he was planning on keeping that too). Last, repair wasn't done, wasn't done correctly, or sabotaged due to issues with his fee. Also he lost my address & didn't show up the 1st time, then came 1.5 hrs late the 2nd time, which ruined my plans for the evening. This guy is a thief! My rating would be zero or negative if possible since I'm out almost $1,000 at this point.

From the owner: Automotive repair, roof repairs, electrical, home maintenance, yardwork, gutter, cleaning…read moreelectrical services, mowing and weed eating gardening tree trimming painting drywall repairs home cleaning call us for all your needs no job too big or small. What puts us above everybody else is. We’re open all hours emergency calls we will come no matter the situation and everything we do we work as if we’re working for the Lord.

Dennis was recommended to us through a family friend, and his crew replaced the roof on our home…read moreand two small sheds in a single day. Our property was cleaned after the job, and we are so pleased the results. Dennis provided several shingle choices, and we're very happy with his assistance in the choice of shingle for our buildings. The results really accent our property now. We couldn't be more happier with Whitford Contracting. Highly recommend.

When we called Whitford contracting I was a little worried that our job would be too small and we…read morewould get brushed off. I couldn't have been more wrong. Dennis came right out to estimate the fire damage to our outside wall and came again the next day and fixed it. Our siding was difficult to match, but Dennis made sure it looked good. He also gave us lots of (free!) advice on a few other issues we have. We will defiantly hire Whitford Contracting in the future.