Great service and accurate reporting. They work in the best interest for their clients at a…read morereasonable cost.

I had a great experience at the Marlborough MA location. I worked with Heather Bell and have never…read morefound a tax professional as knowledgeable and smart as Heather. I have full confidence that I got the best outcome. I already made my appointment with her for next year and expect to always go back to see her. Also, Dawn, the receptionist was great. She worked with me to get an appointment that fit my very chaotic schedule and was very friendly and easy to work with.

I discovered Mark Stanhope when I moved to the area in 2016 and found that my tax situation had…read morebecome too complex for me to handle alone, and while using a well known tax preparation software. Mark told me what documents I would need, including returns from the preceding 2 years. He submitted amended returns for my previous 2 years and got me refunds on both. He then filed my current return and although we did owe some money, I now had much higher confidence in the accuracy of the filed returns, both federal and state. Since that first year, our situation has continued to grow in complexity and I no longer worry when tax time comes 'round. I fill out Mark's annual summary survey and return along with my receipts and am amazed that I typically get back my completed return, ready to file, in just a few days. Though we have had a few years where we owed money on our returns, this year (2021) was very tough for my wife and me. I had a job change and my wife had 2 job changes, we sold our house and moved from MA to NH. Coupled with some 401K rollovers, and our tax situation was even more confusing and beyond my ability to manage. Mark, again, looking closely at all options, found us a surprisingly large refund for the year. I was thrilled this filing season to learn that Mark will be able to continue filing our Federal and MA returns even though we have moved out of state. Mark is personable, professional, and very knowledgeable. I have no reservations whatsoever in recommending him to anybody who is looking for any of the services his firm offers.

I cannot say enough good things about Mark Stanhope. We moved to MA 8 years ago and needed some…read morehelp filing our taxes. One meeting with Mark and we knew we landed in the right place. Mark is kind, efficient, knowledgeable, professional, and he is available to assist whenever we have questions that come up throughout the year. Without hesitation I would recommend Mark to anyone looking for an accountant.

Our family has used Poole Tax Services for over 30 years, but after this experience, we will never…read morereturn. My mother booked her appointment in January for a March session. Despite the difficult transition to an all-Zoom format and document portal, she fulfilled every request. Robin stated only two documents were missing; we uploaded them within three days and requested an update. Since early April, we have been met with total silence. Robin's voicemail cites a lack of office staff and support as the reason for not returning calls - a situation that appears to be a personal business choice after her move to Maine, yet it is being treated as an unavoidable excuse. It is now May 4th. Tax day has passed, my mother's taxes are now filed with another preparer with a late penalty, and we have received zero communication. No status update, no apology, and no confirmation of an extension. If you value your peace of mind and want to avoid IRS late fees, look elsewhere.

Excellent tax preparation. I am a long standing client. Does it all by computer and files it…read moreelectronically while you are there. Extremely professional and competent, convenient location, easy to navigate website, and friendly. I really appreciate the availability of in person service. Accessible if a problem arises after filing the return, but I have never had the need. Does a great job with my income tax each year.

They are out of business and are not returning phone calls on tax returns they were suppose to be…read moreworking on. Not sure if they even did an extension which they said they did.

Never electronically filed my 2020 taxes. Never respond to my phone messages or my emails. You…read moreshould stay clear of this company.

My tax problems caused me a lot of sleepless nights and anxiety over the last two years. To say…read morethey were a bit complicated is an understatement. I was a bit like a deer in the headlights, frozen and unable to deal with my tax problems. I had no idea where to turn for help. In talking with my cousin about it, he mentioned his lifelong friend Matt Previte who he's known for over 50 years and I'm glad he did. After speaking with Matt, I felt a sense of relief that there was someone who knew what to do and how to help me resolve my tax problems. After filing a power of attorney and digging into my problem with the IRS, Matt and his associate Natalya discovered the IRS did not have a 2021 tax return on file, even though I believed my previous accountant had taken care of this for me. They got to work and prepared my 2021 tax return, despite having missing information. Once my 2021 tax return was processed by the IRS, they were able to set up a reasonable payment plan with the IRS to pay my back taxes. They were also able to get about $36,000 in penalties and interest removed! I can't say enough about Matt and Natalya. They were very proactive, professional, and a pleasure to deal with. I thought my situation was hopeless. They proved it wasn't. They were able to resolve a complex multi-year tax problem and save me a ton of money to boot! I can't thank them enough.

I honestly cannot thank this tax specialist enough. The IRS took a large sum of money from me, and…read moreI was completely stressed and overwhelmed. From the very beginning, they reassured me, explained everything clearly, and guided me step by step on exactly what I needed to do to fix the issue. What felt like a nightmare was resolved with no problem at all, and the entire process was handled professionally and efficiently. Having someone who truly knows what they're doing made all the difference, and the peace of mind I have now is priceless. If you're dealing with IRS issues or any tax problems, do not hesitate -- this is the person you want on your side. Highly, highly recommend.

We have been working with Ash for two years. He has proved to us, and to many of our friends, that…read morehe cares about his quality of work. During this complicated time (challenging tax laws, decisions and planning ahead), we found Ash to be a true guide. Ash is a smart tax professional, and his dedication to explain complicated concepts for business or personal planning, allows a person to make an informed decision in a personable, friendly and a professional manner. We have worked with other CPAs, and have used tax software before. However, the money you might "save" is lost in your return either this year, or the lack of planning in the next year. He has a wealth of knowledge, and is there at any time you need to consult with him on current, or future projects. We will only be using and recommending his services from now on.

I thought I was late submitting my taxes. I spoke with Ash and he assured that I still have time…read more He reviewed with me what info I need to prepare. He promptly prepared my personal tax returns. My tax returns were promptly completed, and mailed. Great service. Ash is very professional and compasionate Thank you.