I'm updating my review due to this years filing. I went in and got my taxes done and the gentleman who prepared them for me was extremely helpful, I did receive my taxes already but I was shocked to say the least. Every year opt for the fee to be taken out of my taxes and I have never been charged more than I have this year. I feel like I have been completely taken advantage of, and this has nothing to do with the preparer. My previous year I paid $107 for my taxes to be done and this year I was charged $523!!! That is a HUGE difference, I was read all of the charges and I couldn't wrap my mind around it at all, it was stated I could speak to the manager but at this point what will that do? I unfortunately will not be coming back in the future. I am incredibly disappointed, I trusted this company for about 7 years and that is completely gone. On top of what was charged, I was told that I would receive a certain amount, I was able to check my tax transcript and what was stated on that was a different amount from what I was told (not including the $523 that was taken for the preparer fee). I hope this doesn't happen to anyone in the future read more

Yahir was very friendly, he gave a warm welcome when me and my husband walked in. Did a good job in making sure we got the best refund possible. read more

Yahir did a great job at filing my taxes. I felt comfortable and he came across as very professional and helpful.

Never again. I would look else where. It clearly seems the workers need more training. Filed taxes this year with them and I'm still getting emails and phone calls from them that the federal tax return keeps getting rejected. They keep making me sign the same documents and then weeks later they say it's been rejected. They charged me $400 + to file federal and state taxes. You would think they know what they are doing. I HAVE NEVER had problems filing taxes when I do them on my own , this year I decided to have a company file them for me but clearly I should go back to doing them myself. What a headache. Look elsewhere or file on your own ! read more

I just did my taxes and I was so happy with my services Roxanne was so wonderful to work with. She did everything to help me out.. I will definitely recommend!! read more

I got a call last week regarding being eligible this year for an advance on my taxes. I was then attended right away by Roxanne in-person at the Santa Paula Liberty Tax location. Roxanne was able to explain everything to me very well and get my tax paperwork done. Even though I had to drive back all the way again the next day I was really excited to have finally gotten all that tax paper work out of the way. Thanks for helping me Roxanne. read more

By far one of the best places to file your taxes. We felt comfortable as soon as we walked in, and Nydia Made us feel right at home as she took great care of us. She made sure that we got the most out of our tax returns. We will definitely keep coming here year after year. read more

Had such an amazing experience with the reps at liberty tax. You walk into a room full of smiles and snacks. Can't forget the free chips and soda. I had a great experience with Nora as well as ilda. They stayed a little past closing just to take care of us we left smiling and laughing because of these girls. They made doing my taxes fun and easy. We will definitely use liberty tax as our go to. As long as you have great people like those two working there. read more

Liberty tax is always the best place to do your taxes! The women that work there are always so nice and super helpful and they know what they're talking about. 10/10 i always love doing my taxes there! Of you get a chance to do your taxes with Isela then your in luck she is awesome. read more

This was my first time doing my taxes here, I wanted to go somewhere new since I wasnt really getting much back at the end of the year. I decided to go into Liberty Tax here in Santa Paula. I am GLAD I did. Right off the bat, I felt very welcomed. I was greeting right when I walked in and was offered something to drink. The Tax preparer whose name was Nydia helped me out. She was really knowledgeable in this field. She asked me questions to see if i was able to write off things. I did not know you can write off child care expenses. They never asked me about child care expenses at the other place I would go to. I really liked that this place cares about their clients. Another thing I liked was their advance program. I was able to get $3,250 within a few days deposited into my bank account. I was very satisfied with my refund and I will definitely come back next year! read more