My husband's face was pale. "Babe," he began. I could tell the news wasn't good. I sunk slowly into…read morea chair. "She has them. I'm sure of it. Positive, even. She has lice." I felt the color drain from my own face. Surely he must be wrong. This can't be! Lice? Lice?! No. Nooooo! I don't do "bugs". I don't camp. I don't particularly enjoy hikes in the forest. I hate mosquitos. Lice?! On my kid's head? NO FXCKING WAY. After sending my lice-riddled daughter out to play so she wouldn't witness mommy's meltdown, I flipped out and somehow--by Divine Intervention, maybe?--wound up finding the number for Midwest Lice Specialists & passing it to my husband who called immediately. He spoke with Jeanne who was lovely & reassuring and secured my daughter an appointment for that same night. I then put the kids and pets on the front lawn, doused the whole place with gasoline, and tossed a match on my way out the door. Kidding, but I certainly thought about it. (Look, I have five kids who play together constantly and truly felt like it would be OMGZ LICE FOR EVERYONE FOREVER. It wasn't. My biggest kid--and only son--shaved his head a few days later when we discovered a few nits, but so far...it's been contained to the two kids. KNOCKING ON WOOD FOR.EV.ER. But I digress...) The treatment was two parts: heat & oil and took about two hours with the length and thickness of my daughter's hair. Jeanne was amazing--she's a mom & she gets it--and my daughter was given a snack and a little stuffed animal & was as happy as could be. The cost was $165, but get this: it's one treatment only...guaranteed. Totally & completely worth the price paid. She gave us tips for delousing the house and while it's honestly been quite a bit of work, it's entirely worth it to keep our crib lice-free. In short, I hope to never ever ever ever EVER have to go through this again, but if I do? Midwest Lice Specialists all the way. PS - Their motto is "bug off!". But seriously, though... #nailedit

I was the horrible mother that attempted to drop off my kid at camp only to be turned away. I had…read moreno idea...seriously NO IDEA my kid had lice. Suddenly our two week long hiatus from having a kid was in jeopardy and my darling was a puddle of disappointed sadness at our feet. I get in the car in shock and immediately start calling around...on a Sunday...after 3pm. I'm not driving back home with this situation. By some miracle I find Jeanne. She can take us in a little over the time it takes to drive there and grab some dinner. She sensed our horror and seemed genuinely concerned for our wellbeing. It was the most pleasant experience I would think lice removal could be. She checked us all, she treated the infected, we laughed, we watched tv, we had coffee and ate snacks. It was not the worst way to spend a couple hours...seriously. She answered all our questions. She gave us the low down of what we needed to do and what would probably be overkill. We went for the one and done guaranteed treatment and I am so glad that we did. Kid was back and cleared for camp having only 24 hours elapsed. We are all now lice free, better educated about prevention, and have moved on. I would not hesitate to send my friends to Jeanne.

If you have, think you might have, or know someone that has lice, and you need peace of mind,…read morecontact them! Great service! I found my daughter had lice. I immediately freaked out, and started treating her head, doing laundry, etc. But, I was worried I wouldn't get it all. My young child doesn't want to sit still for me for an hour! Who's going to check my head? What am I going to do? I called other companies that wanted to charge an arm and a leg, and seemed iffy. I finally contacted lice clinic in Springfield and I'm so glad I did! They have amazing customer service. They are thorough, the place is clean, and reasonably priced. They responded at 11:00 at night she got us in the next day. They checked all of us, went through our hair with a nit Comb, and then went through again with magnify glasses and light. I wanted to do the max treatment, but we had to much product residue in our hair. If we ever find we have lice again (which I fully anticipate with a girl in school) I won't hesitate to go here again. It'll be my immediate call for treatment. Also, great for moms who need someone thorough to check your head! Sorry dads!

Lexi helped us a whole lot on a late Sunday night. I was very impressed with her professionalism,…read moreand knowledge. She was a pleasure to talk to during the removal process for the whole family and made the experience very comfortable for everyone, in the confines of our own home. I highly recommend her if you have a lice problem and want it dealt with right away. She also seems like a very good person and that is refreshing to deal with nice people that care. She really loves what she does. No more guessing! Thanks again!

Lexi came to our home last minute on a Sunday night and took care of all six members of our family…read more She provided lots of guidance and left me feeling prepared to handle the unfortunate lice situation. Lexi was kind to all and made it a positive experience for the kids.