When u went to this clinic I felt very welcomed by the staff and the front desk. Throughout my…read moreappointment the staff had me laughing at their jokes and stories. Not a bad visit!

This pain clinic doesn't care about any previous Dr. Diagnosis you've had. Or about any treatments…read moreyou've already gone through. I have cancer and was referred by my oncologist. I also have had previously been treated for my back and neck problems and have diagnosis' in which the Dr. There did not want to even look at. He wanted me to go thru all the tests and treatments I've already been thru. Not caring that I already have enough stress with upcoming aggressive chemotherapy. And the sickness and everything else that goes along with my particular kind of chemotherapy will bring on. Instead he prescribes me basically the same muscle relaxer that I was getting from my hometown MD, by the way I had to travel an HR and half for this. He didn't give me any pain meds even though I told him the tramadol my MD was giving me wasn't working well and that is the whole reason my oncologist wanted to refer me to a pain clinic. Instead he prescribed me the same kind of muscle relaxer my hometown MD was already giving me and told me to return to his office in another 10 days to get the same tests and treatments I've had done already. I tried to talk to him, reason with him saying this made no sense to me and his response was this is how he runs his practice. That it doesn't matter what anyone else has treated me for and how or what treatments someone else did to me, nothing matters unless he was the one to do it. I won't be returning ever. I can stay in my own town not having to travel and get better treatment than I got from this man! Very upsetting as if I don't have enough to worry about! A waste of my precious time and money!

I had been to the E.R. the previous 3 weeks with problems urinating, blood in my urine, and extreme…read morepain. Upon Dr. Leak entering the room, he behaved as if I were in his way or keeping him from something else. As I tried to explain all my symptoms and the constant pain I was in, he kept cutting me off mid-sentence. This is the first time I'd ever met this person and he was treating me like I'd just paid $100.00 for him to ignore me. Somehow, we reached the end of this horrible ordeal and he said he wanted to schedule a cystoscopy. Given that I'd been in pain for the past couple of months already, I asked him if I could be given something for pain from today until the following week when the procedure was to be done. He did not answer me. He left the room and his nurse entered and again, I asked her about something for pain. She left the room and I saw her go to him to ask. He turned around quickly and came to my door and held up his hand in the shape of a "0" (zero) and told me that, "he was not a pain management specialist." I'm 31 years old and I have never been treated so unprofessionally by a doctor in my life. He had all my records from my E.R. visits that proved I was in pain and having definite and persistent problems urologically. I was treated like I was not a human. Isn't he a Doctor? Don't they prescribe pain medication when needed? This is just mind boggling to me that he was behaving like a 16 year old boy! I don't believe I was asking too much for pain medication until the procedure was over. The pain was so great, I was having difficulty walking. And many other issues I won't go into now. I've had surgery on both knees, but the pain associated with those surgeries pales in comparison to the pain I'm going through now. Those physicians I had for those surgeries DID NOT behave like this! Quite the contrary. They made every effort to make sure I was comfortable and my pain was at a manageable level. In conclusion, this man, doctor is not what I would call him, should stop acting like a spoiled brat and start behaving like a REAL doctor. One who wants to HELP people get better and ease their pain. Treating his patients with dignity and respect. Stop humiliating them and looking at us as if we are scum on the bottom of his shoes. I will never, ever go back to this man. I wasted $100.00 that I could have spent on a REAL doctor. Nor will I ever forget how I was treated when I reached out to him for help. Thank You,

Such a wonderful practice! All of the staff is incredibly kind and energetic. They all take their…read moretime with ANY questions or needs that I have had. I love this place!

Good with my Mom Improvements seen from PT and visits…read moreNice staff and considerate Greatful

Below is a little background:…read more I would like a referral or consult for a possible suit against OSF, Carle Healthcare, McLean County Orotho, their systems 3rd parties in regards to my Moms pre-post fall, hip replacement and leg pain that was mis-diagnosed and wrong protocols used in hind-site. She has lost mobility due to pain (pre and post surgery) that did not require a hip replacement but rather we find now was back nerve related. This has gone on over 3 years now and even after surgery has lost leg mobility. Do you hadle these if not, can I get a referral? I avoid local attorneys as they all have conflicts of interest with local medical and insurance companies but reaching out anyway,. Staff nice (not their fault) but have had numerous issues with OSF, Carle and McLean County Orotho (surgery) as well as Il State Insurance and has been quite the negligent run around it seems. After falling 3 years ago where my Mom hit her leg on the edge of a counter, she went to OSF Healthcare, Bloomington. They did xrays and said nothing was found and to just go home and rest/take ibroprofin. She was pretty much in good walking and mobility before this occurred. Doctor visits did not result in much even after she expressed concerns and continued to lose mobility and pain increased. Eventually she was referred to an orthopedic (McLean County Ortho- Bloomingon). A doctor (unnamed) recommended a hip replacement and Physical Therapy as he said he saw leg pain a lot in farmers who walked alot and credited it to bad Rheumatoid Arthitris in her hip, aging (only in 70s) and for which replacement should change and fix or help the leg pain. (which ended up. She had no real pain in her hips at all but reluctantly agreed to this., She did Physical therapy at home and as recommended on site) but the pain in her leg was still extreme even after the surgency and healing. The doctor confirmed her surgery was healing. A nurse at the Physical therepist area on follow up again said "maybe your pain tolerance is low and you taught yourself to feel the pain and its not that bad." Finally another doctor was visited to look at Mom's back and nerves (which someone apparently thought to be the root cause of leg pain at that point). She was denied by insurance a MRI and had to go to further painful Physical Therapy at Mclean County Ortho to get another NRI on her back this time. Finally was approved (several months after hip replacement) The doctor visit then reviewed the results. Nerves and probably causing the mobile restricting leg pain. This could have been caught or diagnosed prior to hip replacement or after her doctor visits after her fall but noone ever treated her- unsure if it is due to age, insurance run around, protocal, computer machine learning rules or just negligence by Central Illinois medical providers and the network. I see this more and more with handicapped, elderly and healthcare and multiple blatent errors in treating people of certain backgrounds, ages, demographics, health histories etc. This is not new but accelerating it seems. I AM NOT PLACING blame on anyone but clearly my Mom's health by phycially and emotionally has been hard living with extreme leg pain for over 3 years now and even after multiple procedures. Now after Steroid shots in back at the surgery center in Bloomington, there was confusion as the order the doctor reviewed has the WRONG entry point for steroid shot (back Left instead of back Right). Mom was upset further and traumatized more and glad we caught it. People are nice there but this was a clear error. Billing is a whole other issues (operations at all these orgs seems terrible and traumatizing to patients and bill payers). I personally have had major overcharging for a Mammogram and ended up paying over 2000 for something that should have been free at OSF (never again). The doctor and staff proceeded to tell me I was lying about a "diagnostic" as I had a biopsy and a "plug" in one of my breasts. This was not a diagnostic- it was my regular scheduled mammogram - but ended up raking all that$ out anyway as its impossible to fight clearly (one big Collection Agency) in B-N all making $ off each other and collection of "data" that should not be inter-twined or integrated but they do it anyway. Mom - most recently got a bill for my handicapped sister (said procedure/visit for for sister- not Mom) when it was a procedure MY MOM had (not my sister). This takes OUR time and effort to resolve (insurance, mis-billing, evaluating bills, disputes, etc) SaaS systems in Healthcare have become a big mess and alot of mis-billing, lack of transparency and a huge "digital" show (not new). 3rd party breaches happen regularly and local orgs/clinics and hospitals are not isolated from this (EPIC is another issues which has bigger eugenics type issues in "training"/machine learning protocols and recommended procedures for patients. Its bad for our county, state and country.$

I have been seeing Alexa for a couple of years now and I could not recommend her more! Every time I…read moreleave a session I myself am inspired to start my own practice and become an acupuncturist as she truly does heal me and I would love to be able to move people in just half the capacity that she does. She truly cares about her clients not only physically and emotionally, but also spiritually. Her fire cupping sessions are only 30 mins, but truly feel like an hour in conjunction with the most relaxing massage. Alexa is also super intuitive, once she asked me if I had trouble making decisions (100%, I'm an air sign ) because I couldn't stop laughing when she was massaging my thighs which apparently is linked to my gall bladder. Alexa's energy is also so calming and she has such a beautiful soul. Def check her out!

Alexa is simply wonderful! She always tailors her care to your needs and really wants to know how…read moreyou're doing. I appreciate the mixture of methods as well: cupping, light massage, and Accupuncture. She is truly a healer. Please let her take care of you.

I like to be on time for doctors visit so when I got to my appt at Tru Health this morning I didn't…read moreeven have to sit and wait. Just walked right in, was given my paperwork, and right to the doctor's office. Now that's the way it should be done and am actually looking forward to my next "on time" visit. My compliments to the staff, Jim Tosh !

Fabulous care. I would not goto any other providers. They are truly the best. Professional, Caring,…read morekind, affordable, through, and knowledgeable.

Dr Nord has been my Dr for over 25 and loved him.Best bed side manner and is always pleasant and…read morekind.....And his office staff are they same way ever when getting shots.............well done Dr Nord.:)