This location has a self service kiosk. I needed to renew my vehicle registration, and the kiosk is…read morevery convenient. When I arrived, someone was using it so I waited several minutes. The kiosk is pretty easy to use, and instructs with prompts of services needed. Volume can be adjusted based on personal preference. The kiosk takes cash or card, I didn't see that it takes tap so you'll probably need to have the physical card on hand. I like having the option of doing it at the kiosk for something quick like renewing tags. You pay at the kiosk and then the registration with a new sticker prints out to retrieve. If you want new plates, it will print a temp sticker and registration, and plates will be mailed to address on file. You can choose to print a receipt as well.

They just randomly change there hours without notice or online warning. Absolutely always an issue…read morewith this place. The people are rude. Clearly the hours don't mean anything like they say online. And this place is always a running joke!

Absolutely disrespectful service, unprofessional did not answer questions when asked. Then I pay…read morefor a specialty plate and almost 700 dollars later my plate never shows up and I have to sit on hold for 30 minutes to make sure they do their job correctly. Not to mention they never put the request for my title in properly. After 6 months of trying to get my plate, 3 paper plates ripping off my car, 4 trips , and 2 phone calls I am truly hoping this is the last time I have to deal with this place. This is just another reason why I will be making sure I move out of this sorry boring state!

The worst experience ever this is my 1st review ever for any company and it was needed , seriously…read morethe workers are not informed at all! Every person I dealt with had something different to say, just to realize I had all the correct information the very 1st time, I had to come back 3 times on a Friday and still did not get what was needed on something very simple! "black man in America " I feel as this was more of a hatred act honestly!!!

I love when coming to the BMV is fast and easy. I've been to this location a few times and have…read morebeen pleased. My son got his license from here, got a temp tag replaced, and I also registered/plated a vehicle. Each time it went very smooth. This location is easily visible and has parking out front. We are always greeted at the entrance. To get a ticket is easy. Inside appeared clean and had plenty seating. Virginia helped with getting my son's license and temp tag. She was very friendly. Daniel was the person that helped get my vehicle plated/ registered. us, and he provided excellent customer service, he was a pleasure to work with. I wanted to the black out plates and he quoted my registration for 2 years telling me that would save money as I'd only be charged $45 one time for the black out plates (usually if you have special plates you have to pay every year with registration). I was appreciative that he shared this information with me as I'm always looking for ways to save money and went with this option. The whole process took about 20 minutes. I was very pleased with this visit and the outcome.

Updating my last review to say this place has still got it going on. Yes, ladies and gents, five…read morestars for a BMV. Five stars for the staff member named Katelynn who appears to appreciate efficiency and getting down to business as much as I do. We arrived both needing to renew or licenses at lunch time and were in and out in no more than fifteen minutes. Hard to complain about that, right? If you're dreading your next BMV visit, make this your location and you won't be disappointed.

I e recently purchased a new car and BOTH times I've come to this BMV location they have been…read moreprofessional, welcoming, quick (but not in a pushy feeling, but efficient), insightful and overall kind. Overall, great and helpful staff. Your experience should be great as long as you as the driver or future driver have everything necessary for your specific visit

Very unprofessional, they have continually failed to provide the needed document. this location is…read morenot professional or they don't tell you what u need.

I was in and out in less than 15 minutes! The staff has always been pleasant to work with and all…read moremy issues are resolved. This particular time I needed to change my address which meant i had to go in to a local office instead of completing online. They have a number ticket system in addition to booking appointments. I was number 180 and they called 177 when I walked in - so I knew it wouldn't be long. I was able to get all my transactions completed at once and very quickly. From growing up in Nevada where the DMV there is the bane of everyone's existence - this is always a welcomed surprise that it doesn't take long her in Indiana!

Fantastic staff and quick service however annoying title process where it may take up to 21 days to…read moresend my electronic file to my address?

I went to the BMV to update my license and got Shania... I have never felt so belittled in a…read moresituation before. I had absolutely nothing to change. This should've been such an easy time for me going there. However, I was seriously shaking with how disrespectful the worker was to me. She wouldn't look me in my eyes while I was bending down doing my eye exam, she had a man come and stand directly behind me to get his photo done. Then when it came time for my photo, she had a very shitty attitude and kept telling me my hair was in my face. My hair was behind my ears. She then Just took my picture while I was in the middle of asking her if the hair was OK behind my ears. I don't know what this worker had against me. I'm going to be calling to complain about her as well. I've just never dealt with this rude of customer service whenever I myself didn't have a attitude / wasn't being difficult.

They don't have attitudes. Efficient. Everyone is working,which is quite refreshing. Also quite…read morefast.

I just met the most amazing and wonderful CSR2 .. her name is Audrianna and her service to…read morehumanity is beyond exemplary ~ service to others is service to God and she is THE GREATEST OF ALL TIME | She won't let me take a photo of her but I took the most authentic photo OH BOY

I HIGHLY recommend this particular branch of the BMV. Why this one, well it's because they know…read morewhat they're doing and they actually care about customer service. I originally went to the Speedway branch where they were charging me $65 for a service and I wasn't prepared for that I had figured it would just be a few dollars. I left to go get more money and ended up at this branch afterward. This branch got it right and I only owed $1! There's much to be said for customer service and a happy customer service representative. Thank you!

Amanda was the best !!! Wait less than 5 minutes... Amanda…read moregreeted my husband & I with kindness & to meet our reason for being there . Definitely on top of her game .. while smiling the whole time . She was knowledgeable Of all things BMV . In & out in less that 20 minutes. Wonderful improvements with Plainfield's office of the BMV! I would do it all again ... Great Service !